michaelandsonbaltimore.com Reviews

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274 Verified Customer Reviews

274 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.3

Overall Star
Rating

5 Shopper Approved - Review Star
178
(65%)
4 Shopper Approved - Review Star
43
(15.7%)
3 Shopper Approved - Review Star
24
(8.8%)
2 Shopper Approved - Review Star
7
(2.6%)
1 Shopper Approved - Review Star
22
(8%)

Product Satisfaction
4.3
5 Shopper Approved - Review Star
28
4 Shopper Approved - Review Star
3
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
4
Price Satisfaction
4.0
5 Shopper Approved - Review Star
22
4 Shopper Approved - Review Star
5
3 Shopper Approved - Review Star
7
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
4
Customer Service
3.8
5 Shopper Approved - Review Star
4
4 Shopper Approved - Review Star
2
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
2
SHOW DETAILS

5-star reviews
100+

5-star reviews

6 years collecting reviews
Filter
S
Shopper Approved - Verified Customer Sandra J.
07/28/2020 , MD

Service was great but was not done in the time frame quoted. Was not informed of lateness. Only reason I gave 4 stars. Did not receive a receipt.
Update
Was sent to wrong email but has been updated and I received the receipt.

Product Satisfaction
5/5
Price
5/5
Customer Service
4/5

C
Shopper Approved - Verified Customer Charles S.
07/23/2020

Excellent fast service


J
Shopper Approved - Verified Customer Janice E.
07/15/2020

Email contact completed


F
Shopper Approved - Verified Customer Felicia L.
07/11/2020

The ease of use of the website was good


W
Shopper Approved - Verified Customer William P.
07/10/2020

so far so good (after one HVAC inspection and signing up for the Home Warranty program.


A
Shopper Approved - Verified Customer Alicia D.
07/09/2020 , MD

Excellent

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

R
Shopper Approved - Verified Customer Richard B.
07/07/2020

Your company is one of several that I have contacted about my GFCI outlet issue. It is almost 1:00 am, and I am hoping to receive several calls after 7:00am for a same-day appointment. Hope you are available.


R
Shopper Approved - Verified Customer Rebecca M.
07/06/2020

Easy to use. Surprised I haven't received a response yet.


G
Shopper Approved - Verified Customer Goode
07/06/2020

Just found on the internet


A
Shopper Approved - Verified Customer Aubrey
06/30/2020

Easy access via web.


D
Shopper Approved - Verified Customer darrick M.
06/26/2020

it was fast and easy


S
Shopper Approved - Verified Customer Shawn S.
06/14/2020

Filled out their online service request. Got an email 6/10 at 12:42 pm stating someone will contact me shortly. As of 6/13, no call. Guess we have different definitions of “shortly”.


A
Shopper Approved - Verified Customer Aparna N.
06/10/2020

Website seems great!


L
Shopper Approved - Verified Customer louis L.
06/09/2020 , MD

I have typed in the service. Waiting to here back. This is the worst place I have ever dealt with. They cancelled my appointment 1 hour before my time. When they called and I voices my displeasure, the girl hung up on me. I will never deal with you and I am telling every body I know not to deal with you

Product Satisfaction
1/5
Price
1/5
Customer Service
1/5

H
Shopper Approved - Verified Customer Hilda
06/08/2020

I was satisfied with the work Michael and Son has done in the past


T
Shopper Approved - Verified Customer Tim B.
06/08/2020

Didn't come during scheduled time frame and didn't call with a status. Not answering your phones either, so there's no way to find out what's going on. This is my first time trying to use you. Not impressed.


J
Shopper Approved - Verified Customer Jacob
06/05/2020

I enjoy the fact that you get a chance to explain the situation to the best of your abilities!


A
Shopper Approved - Verified Customer audrey N.
06/04/2020

i had this estimate 2 years ago, the experience was pleasant and i would like to use your professionals to make repairs in my home


R
Shopper Approved - Verified Customer Roberta B.
06/03/2020

It was very easy to request a service call.


G
Shopper Approved - Verified Customer Gesele M.
06/03/2020

Always had good customer service with your company. Keep up the good work and stay safe.


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