“Quality of product > others. I have been in business for over 20 years now, and switched over to USBs in the past few years. When I received my drives, I immediately saw AND felt the difference in quality. Nic Galeski mentioned the quality was 'top-notch', and certainly his word reined true. I took his word every step of the way, and not only was the quality great, but the prices were even slightly better than the other company's I had received quotes from. To top it off, my account executive Nic helped me within minutes of my inquiry, until the final details were ironed out. Now THAT is excellent customer service. Put it this way, I'll be coming back to Logotech, and letting everyone else know that Logotech is the place to go.”
“Customer support by Patrick Bailey today was excellent in all respects. Gosh, if other websites offered a similar level of quick service with a rep (like Patrick) who pays attention to details and conveys a sense of caring that the transaction be (1) what the customer wants and (2) is done properly -- well, what a wonderful "web world" this would be!
Btw, I never heard of your company until today, when I found it through a simple Google search for flash drives/jump drives. And I have no connection to Patrick Bailey - never heard of him until today. My point is that your company made a terrifically good impression on me in a very short timeframe today. Good job, Logotech! ”
“ Louis was attentive and informative through the entire purchase experience of LogoTech products. He patiently revised the estimate and assisted cheerfully even when up against a deadline. His professionalism was appreciated and I felt that if I had a technical question, he would be able to provide quick response. My experience with Louis ensures that the next time I am sourcing tech logo products that LogoTech and Louis will be my go-to solution.”
“I made my order for several reasons but primarily because of the follow-up by Neil; the ability of Neil to respond quickly to my various requests; his demeanor both in writing emails and on the telephone. I also purchased because Logotech has very good ratings and reliability based on my research. Lastly, I purchased because of the pricing. Most importantly though, was excellent customer assistance provided by Neil.”
Recommend this Company5.0
Would Buy Again5.0
TN, United States
Submitted 10 Feb 2017
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“I can't say enough about how helpful Nic Galeski was to work with. I had several changes and he make each one easy and seamless. I never felt as if I was imposing on him. His follow-up and kindness were exceptional!!
I would definitely recommend Logotech to others and I'm sure we will be using you again real soon.”