lexiconn.com Reviews

5 Stars

5.0 Overall Rating

Based on 124

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average

Price

5 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average

Featured lexiconn.com Reviews Write a Review

Craig | VA, United States | Submitted 20 Dec 2016

“Most responsive customer service of any web host, bar none. I wish more options were available for storage (such as unlimited), but that's a minor complaint. Overall, they are an excellent company.”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Customer Service 5 5.0
NeugentCycling.com | CA, United States | Submitted 20 Dec 2016

“I have been an online retailer since 2002 and have tried many web hosts, but the customer service and quality of service I have experienced with Lexiconn is not only the best I have experienced with web hosts, it's on the level you get in the Michelin 3 star restaurants (not that I really would know). It's a team of all stars. In an era that is defined by newbie technical support reading off scripts, the Lexiconn people answer questions like they wrote the code. If your web presence is important to you, they are the only place to go.”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Customer Service 5 5.0
Milan T | VA, United States | Submitted 5 Dec 2016

“The LexiConn team is top notch in every aspect! As a small business, we appreciate having the company's knowledge and expertise at our fingertips and for a very reasonable price.”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Customer Service 5 5.0
13 M | ME, United States | Submitted 13 Jul 2016

“We were with our previous host for almost 10 years. While switching from Zen Cart to Magento Community Edition some problems occurred with our host and we searched for alternatives. By luck we came across Lexiconn. After speaking with a very helpful salesman with Lexiconn we switched. Lexiconn did the move of our Magento project and installed all the SSL and multi store functions. It was quick, efficient and at no charge. As we continued to develop our Magento site issues with Magento arose and with an email to Lexiconn we received quick responses and helpful suggestions. And very often they would just step right in and fix the issue for us. How cool is that! We have been with them for 2 months and are very happy with their excellent service. We recommend them for anyone in need of a Magento host.

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Customer Service 5 5.0
Candy N | PA, United States | Submitted 2 Jun 2016

“We spent 3 months attempting to migrate our store from Bigcommerce to Magento. We tried all the cheaper hosting providers to learn all about Magento 2 before making the big move. At the same time, we sampled the biggest and most famous hosting provider of Magento stores. Both provided the same level of customer service even though one cost $20 and the other cost $190. The speed was better but they really did not want to help with simple questions. Call your developer was their standard response...

We clicked all over the Internet for months trying to find that perfect hosting provider. We even looked in Western Europe. Then we discovered Lexiconn and knew right away we had found the perfect hosting company as we eagerly read their web site. They were quick to respond to our inquiry so we signed up to see if what they said was true.

Magento 2 was super new when we signed with Lexiconn in Jan 16 so there were bugs galore. Migrating from Bigcommerce to Magento was crazy complicated but they helped us every step of the way. At the time, we did not have a developer to help with the migration but was able to complete ourselves with Lexiconn's assistance.

Don't get us wrong...they will not provide development services but they will always nudge you in the right direction. You have to perform the work and spend numerous sleepless nights learning and testing. Stuck? No problem. Contact Lexiconn with a quick question. Magento 2 is now stable so you will not need to deal with as many problems as our company. If your see problems, I'm sure Lexiconn has a client who has already been through what you are going through.

We constantly had questions for the first month and then as time went on our questions became less and less. They ALWAYS respond quickly and all tech support personnel we have dealt with are super nice and quite knowledgeable.

What about speed? They are just as fast as the famous Magento hosting provider that we mentioned earlier. Not to mention, they plug security holes and are on top of PCI compliance. We appreciate that they are active in the Magento community reporting bugs and writing Magento help articles.

The people at Lexiconn obviously love what they do for a living.

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Customer Service 5 5.0
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