www.kellysflooring.com Reviews

5 Stars

4.7 Overall Rating

Based on 95
5 Star Reviews 4 Star Reviews 3 Star Reviews 2 Star Reviews 1 Star Reviews
Shannon | MO, United States | Submitted 6 May 2016

Selection was nice. Sales rep knowledgeable. Installation great.

Would Buy Again 4 4.0
www.kellysflooring.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
Jodi M | IL, United States | Submitted 6 May 2016

Not happy with how carpet is wearing-tears and pulls an unraveling at threshhold seams

Would Buy Again 1 1.0
www.kellysflooring.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
Anonymous Customer | MO, United States | Submitted 6 May 2016

I appreciated shopping with Kelly flooring. I did NOT like working with "the Gallery" where you referred me for additional samples. Because The Gallery was so inefficient, and you use them as a resource, I would hesitate to shop at Kelly again. I really liked the three of you I worked with at Kelly, and if you had something in stock I was interested in, I would consider shopping with you again.

Would Buy Again 3 3.0
Customer Service 4 4.0
www.kellysflooring.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
LurchUSA | MO, United States | Submitted 5 May 2016

Installation overall was OK, however the floor trim in the first room was poorly re-installed. You can see the paint line when the trim was dropped down with the tile install.

The second install was better, since they left the trim as is and use quarter round to trim off the gap that was left. However I had to pain the quarter round items, as that was something I was told the installers didn't do.

Would Buy Again 4 4.0
www.kellysflooring.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
Average of 14 reviews without comments.
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