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30,794 Verified Customer Reviews

30,794 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
24K+
(78.3%)
4 Shopper Approved - Review Star
4352
(14.1%)
3 Shopper Approved - Review Star
1450
(4.7%)
2 Shopper Approved - Review Star
461
(1.5%)
1 Shopper Approved - Review Star
415
(1.3%)

Customer Service
3.9
5 Shopper Approved - Review Star
457
4 Shopper Approved - Review Star
94
3 Shopper Approved - Review Star
85
2 Shopper Approved - Review Star
38
1 Shopper Approved - Review Star
126
SHOW DETAILS

5-star reviews
24K+

5-star reviews

10 years collecting reviews

Video Reviews

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Shopper Approved - Verified Customer Larry F.
10 hours ago , AL

Very good but when I try to find out about the status of my order on your website
(Order #100255503), it says I have no orders in process.

Reason this customer chose these products

Excellent balance of performance and cost.

6-Pc. Shim Set For 6" or 8" Stacked Dado Blades
6-Pc. Shim Set For 6" or 8" Stacked Dado Blades
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10 hours ago

As above, these shims will be of great utility when the balance of my order arrives.

Case For 6" & 8" Stacked Dado Blade
Case For 6" & 8" Stacked Dado Blade
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10 hours ago

I believe this is still out of stock, along with the Dadonator XL set I ordered. Feedback will be left when I get them.

10 hours ago

Will be of great use when the balance of my order arrives.


J
Shopper Approved - Verified Customer James H.
Today , MI

Bottom board of table saw sled was a little warped never heard back

Customer Service
1/5

Reason this customer chose these products

don't know it looked better in video

TCS-200 Professional Crosscut Sled
TCS-200 Professional Crosscut Sled
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Today

Not Happy

don't like it. Hard to see pencil line with the black black ground. Really to small I would be glad to return it.

Company Response

Thanks for the feedback, Ronald. Our team puts a lot of effort into serving and supporting our customers to the best of our ability. If you are having a problem or just have additional questions please reach out our office hours are Monday – Friday, between 8:30 am and 5:00 pm ET. Just give us a call or send us an email to open a support ticket, and we’ll be happy to help! 
877-872-2487  |  [email protected]


D
Shopper Approved - Verified Customer Don A.
1 day ago , WI

Very handy and accurate. Easier to use than mechanical calipers

Reason this customer chose these products

Past experiences

iGaging Digital Thickness Gauge
iGaging Digital Thickness Gauge
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1 day ago

Handy and accurate

Very handy and accurate. Easier to use than mechanical calibers

Company Response

Hey Don, thanks for your feedback on the iGaging Digital Thickness Gauge. We take a lot of pride in delivering experiences just like this, so we’ll be sharing this one with the team! 


A
Shopper Approved - Verified Customer Alvin B.
2 days ago , CT

Fantastic

Reason this customer chose these products

Getting ready for my spring projects!

Company Response

Thank you for the feedback, Alvin! We’re glad to hear you had such a positive shopping experience. We hope to see you back soon! 

Drawer Locking Router Bit
Drawer Locking Router Bit
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2 days ago

Wow, this makes work so much less tedious.

Company Response

Thank you for the feedback, Alvin! We’re glad to hear you had such a positive experience with our Infinity Drawer Locking Router bit.  We love sharing these reviews with our team and can’t wait to hear about your next experience with our products! 

Lock Miter Master Jig - For Bits Cutting 3/8" - 3/4" Stock
Lock Miter Master Jig - For Bits Cutting 3/8" - 3/4" Stock
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2 days ago

Makes setup better.

Company Response

Hey Toby, thanks for your feedback on our Infinity Lock Miter Master Jig for 3/8" to 3/4" Stock. We take a lot of pride in delivering experiences just like this, so we’ll be sharing this one with the team! 


M
Shopper Approved - Verified Customer Michael H.
5 days ago , ON

I was had difficulty checking out because the web page would not allow me to have a separate shipping and billing address even though I created them in the address book. The check out page would only show the shipping address. I refreshed and then logged out twice and it finally worked. Makes no sense. Very annoying!!!

Reason this customer chose these products

Best I could find

Company Response

Thanks for the feedback, Michael! We have just launched an updated and improved website, so you shouldn't have that issue anymore. In the meantime if you are having a problem placing an order or just have questions just reach out. Our Office hours are Monday – Friday, between 8:30 am and 5:00 pm ET., give us a call or send us an email, and we’ll be happy to help!! 877-872-2487  |  [email protected]


J
Shopper Approved - Verified Customer John J.
5 days ago , ME

Infinity does a great job explaining their products on their website.

Reason this customer chose these products

Base on the information provided on the web site I was able to find the exact router bit i was looking for. Exceptional quality.

Company Response

Thanks for sharing your comment with us, John! Our team takes a lot of pride in providing a great shopping experience. We love hearing about great customer experiences like yours. 


G
Shopper Approved - Verified Customer Guest
5 days ago , NY

Thanks

Company Response

Thank you for the feedback! We’re glad to hear you had such a positive shopping experience. We hope to see you back soon! 


T
Shopper Approved - Verified Customer Thomas R.
5 days ago , FL

The product you need with easy checkout.

Reason this customer chose these products

Made in USA.

Company Response

Thank you for the feedback, Thomas! We’re glad to hear you had such a positive shopping experience. We hope to see you back soon! 


J
Shopper Approved - Verified Customer JOHN O.
5 days ago , PA

everything is good

Reason this customer chose these products

i needed them

Company Response

Thanks for sharing your comment with us, John! Our team takes a lot of pride in providing a great shopping experience. We love hearing about great customer experiences like yours. 


T
Shopper Approved - Verified Customer Tim M.
5 days ago , CA

Quick and easy and had what I need!

Reason this customer chose these products

Fits my antique jointer

Company Response

Thank you for the feedback, Tim! We’re glad to hear you had such a positive shopping experience. We hope to see you back soon! 


D
Shopper Approved - Verified Customer David E.
5 days ago , CA

Always Great, never a problem.

Reason this customer chose these products

Good price over the competitor's

Company Response

Thank you for the feedback, David! We’re glad to hear you had such a positive shopping experience. We hope to see you back soon! 

46" Aluminum Straight Edge Only
46" Aluminum Straight Edge Only
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5 days ago

Best deal I could find.

Works as advertised, better price than the competition.

Company Response

Hey David, thanks for your feedback on our Infinity 46" Precision Straight Edge. We take a lot of pride in delivering experiences just like this, so we’ll be sharing this one with the team!  


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Shopper Approved - Verified Customer woodworker2
5 days ago , TX

I have an account but every time I tried to log in to place my order it kicked me out. Very frustrating. I ordered as a guest.

Reason this customer chose these products

I need it.

Company Response

Thank you for the feedback, Eldon! Our team puts a lot of effort into serving and supporting our customers to the best of our ability. You do Have the ability to reset your pass work if you are having trouble logging in. If you are having a problem placing an order or just have questions just reach out. Our Office hours are Monday – Friday, between 8:30 am and 5:00 pm ET., give us a call or send us an email, and we’ll be happy to help!  877-872-2487  |  [email protected]

Matched Rail & Stile Router Bits
Matched Rail & Stile Router Bits
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5 days ago

Quality router bit set

I have purchased many rail and stile cabinet door router bit sets in the past but have never purchased one that performs as smoothly and accurately as this set. These are a joy to use. I rated these as a great value not because the price was low but because the quality I received for the price I paid makes it a great value.

Company Response

Thank you for the feedback! We’re glad to hear you had such a positive experience with our Infinity Matched Rail and Stile Router Bits.  We love sharing these reviews with our team and can’t wait to hear about your next experience with our products! 


R
Shopper Approved - Verified Customer Robert S.
6 days ago , NC

great again

Reason this customer chose these products

Just what I need fast good prices

Company Response

Thanks for sharing your comment with us, Robert! Our team takes a lot of pride in providing a great shopping experience. We love hearing about great customer experiences like yours. 


S
Shopper Approved - Verified Customer Steven G.
6 days ago , NJ

Just what I was looking for

Reason this customer chose these products

Need it to shorten my cabinet doors

Company Response

Thank you for the feedback, Steven! We’re glad to hear you had such a positive shopping experience. We hope to see you back soon! 


P
Shopper Approved - Verified Customer Paul T.
1 week ago , LA

Quick and easy.

Reason this customer chose these products

Need the extension for slab leveling mill.

Company Response

Thanks for sharing your comment with us, Paul! Our team takes a lot of pride in providing a great shopping experience. We love hearing about great customer experiences like yours. 


R
Shopper Approved - Verified Customer Rob S.
1 week ago , MT

Easy to order. Would be nicer if oder summary included more detailed product summary description. E.g. Bormax 2.0 16 piece set...

Reason this customer chose these products

On line reviews said this was one of the very best performing sets.

Company Response

Thank you for the feedback, Rob! We’re glad to hear you had such a positive shopping experience. We hope to see you back soon! 


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Shopper Approved - Verified Customer Greg B.
1 week ago , IN

easy and user friendly

Reason this customer chose these products

to upgrade woodshop

Company Response

Thank you for the feedback, Greg! We’re glad to hear you had such a positive shopping experience. We hope to see you back soon! 


W
Shopper Approved - Verified Customer Warren J.
1 week ago , WI

Ordering was quick and easy. Order came very quickly.

Reason this customer chose these products

Decent price

12" Saw Blade Protector
12" Saw Blade Protector
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1 week ago

Sane as the 10" protector

Company Response

Thank you for the feedback, Warren! Let us know if you have any additional questions. 

Thin-Rip Guide For Table Saw; Bandsaw & Router Table
Thin-Rip Guide For Table Saw; Bandsaw & Router Table
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1 week ago

Worked great for a bunch of 1/4 x 1/4 glass stop I needed to cut.

Company Response

Thank you for the feedback, Warren! We’re glad to hear you had such a positive experience with the Thin Rip Guide for Tablesaw, Bandsaw, and Router table.  We love sharing these reviews with our team and can’t wait to hear about your next experience with our products! 


M
Shopper Approved - Verified Customer Matthew F.
1 week ago , VA

All was good.

Company Response

Thanks for sharing your comment with us, Matthew! Our team takes a lot of pride in providing a great shopping experience. We love hearing about great customer experiences like yours. 


R
Shopper Approved - Verified Customer Robert M.
1 week ago , VA

Quick no hassle effort.

Company Response

Thank you for the feedback, Robert! We’re glad to hear you had such a positive shopping experience. We hope to see you back soon! 


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