iMarineUSA.com Reviews
1,764 Verified Customer Reviews
1,764 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.9
Overall Star
Rating
5-star reviews
3 days ago , WA
My experience with iMarine's customer service was the best I've ever had with buying something online.
I placed my order and within 15 minutes they called me to make sure that the part I ordered was the correct one for my boat (which it was), but the follow up from a company online like that blew me away. Everything showed up on time and is just what I ordered. They have earned a customer for life!
1 week ago
Perfectly packed.
Item as described, working as expected.
3 weeks ago , DE
I am always satisfied with my experience with iMarine USA. I have never had any issues with my orders and they are delivered in a timely manner. Thank you iMarine!
4 weeks ago , IL
Contacted imarine at least 3 times for tech assist. Always helpful and polite. Thanks.
4 weeks ago
Very professional, order shipped perfectly.
01/18/2024 , WA
I purchased the Minn Kota Terrova 80 60" Combo Mega DI Sonar iPilot Helix 7 G4. It was very well priced and at first I was skeptical of using iMarine. I called and spoke with an actual human who assured me that the site was reputable and that they have been in business since the early 2000s. Still doubting, I went for it and pulled the trigger. The item was shipped in a timely manner and I'm happy to say that the whole transaction went smoothly.
01/16/2024 , MN
Lowrance said there isn't a thru hull transducer for the HDS13 units. Someone made a comment on FB that IMarine might have something. Suzanne, proved them right! I don't have it installed yet, but I'm sure it's going to work great!
Thanks Suzanne!!
01/11/2024 , WA
iMarine was recommended for a replacement thru-hull for an ST650. Tech support at iMarine was excellent and confirmed, as best we could while not present at the boat, that this should be the correct replacement part, and that it required also the valve insert and screw cap.
I received the parts in less than a week, well in advance of travel to the boat. I am a very satisfied first time customer!
12/19/2023 , WA
Great coaching on how to marry up new thru-hull to my tablet for info display and that resulted in getting the right part for that connection. Good people. Good service. Thanks.
12/18/2023
I needed advice on how to connect a discontinued transducer to a modern display. One email later I was able to order the required cables, and it worked like a charm.
12/13/2023 , NJ
Difficult to find items on Website. Many item categories are blank. For the items you do have, they are priced similar to elsewhere on line. West marine is 10-15% higher on many items, but not all.
Shipping and receipt was very quick. The opportunity for free shipping was one of the reasons I shopped at imarine. This was the first time I purchased from imarine.
12/13/2023 , HI
Searched high and low for Furuno products and finally discovered IMarine. Two emls and one telephone call and my items were on their way. Customer service was great and very timely. Answered all my questions without a glitch.
Will refer and buy again
12/13/2023
I want to give Suzanne a Shout Out for her Awesome Customer Service. I contacted Customer Service in a good way. Suzanne was so helpful. I appreciated the time she took with me to make may order happen.
12/13/2023 , TN
Good quick service and fixed my problem!
12/13/2023 , Ken-Yamaguchi
We become indebted to.
I have used it several times. I would like to thank the customer representative for their kind response.
11/28/2023
Site is easy to navigate and let me know additional parts needed to make the system work.
11/28/2023 , Auckland
Product arrived yesterday. It took more days to get it through the New Zealand system than it took to get from the USA.
Excellent advice on progress by email. Thank you.
Correct transducer insert has fixed the issues.
Great customer relations from iMarine.
11/28/2023 , IL
Order placed and delivered quickly over a holiday period.
Efficient and very simple to complete purchase.
Thanks,
11/28/2023 , TX
I contacted iMarine for advice on parts I needed and for the connection adapter parts. I was given excellent advice for the parts I needed. I placed my order for the parts needed. I found the pricing is less than other sites and the delivery was prompt and there was no shipping cost.
I am very pleased with the help I received and the prompt delivery service.
11/20/2023 , CA
The whole experience was great, I'll be back.
Thank you Rutledge
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