“Very pleased with the bunion bootie and the bunion protectors are a LG947 they are too big on the Web site it doesn't have any sizes and I would have ordered medium. I would like to return the large and receive medium if you have it.”
“Well email response to my question was quick but not correct or so I believe. I eventually found the answer on the Strassburg website and decided to order based on that since ice portion should be applied to the sore part which means the sleeve is underneath the foot.
Now that I received it the sleeves appear to be on both sides (top and bottom) however the "ice packs" are not what I expected. I thought they were more of a gel format but I will see how they work in usage.”
“The picture displayed of this item is deceiving. The item appears to have a body shape to it, but is actually just a long rectangle. It is much the same as the one I got after surgery. Not very practical for daily use as it doesn't give the specific support that I require for umbilical hernias. I believe I will have to design and construct one for myself as my searches have not found the ideal item so far.”
“shipping charges were $6 when I logged on two days ago to look into the parts, but when I went to place my order today the shipping charge increased to $12.99, that's not right. A correction would be greatly appreciated.”
“The product did not arrive in the delivery time I paid for. It took 3 business days. I talked to you guys on monday regarding additional charges for shipping yet it didn't arrive until just after noon on Thursday.”