“The time before last order, you did not follow my shipping NOTE. I had stated that the shipping address given was for USPS (MAIL) ONLY and that if you were going to ship via UPS or FedEx, to ship to: 321 S. 1st St. # 307, Montrose, CO, 81401. You shipped it UPS to the P.O.B. The Post Office would not accept the package, so was delayed delivery to me. You need to read the special instructions given with the order! You also need to specify on your economy delivery a choice of USPS, UPS or FedEx.”
Response from homecontrols.com:
Hello, thank you for your feedback. It's important that our customers are able to complete their shopping experience easily and quickly. I have forwarded this information to our Web Team for review and this issue has been corrected. Please don't hesitate to let us know if there's anything else we can help you with. 800-266-8765. We are here to help! Thank you for your business, we appreciate it.