10 Aug 2015
Website is easy to navigate and submit orders. Quality of the boards is good. Would buy again.
However, the wheels with brakes break easily, and the screws holding the end supports are too small. This causes the entire support to easily fall apart. A brace on the outside, and longer screws should be considered in the board design. This has happened to all 4 wooden boards I have purchased
Response from hertzfurniture.com:
George, I'm very sorry to hear about your experience with the wheels on the boards. I've asked our customer service manager Maralyn Ross to contact you and see if there's anything we can do about it. Feel free to call her directly at 888-919-7532. -Jonathan Yunger.