garagecabinetsonline.com Reviews

5 Stars

4.6 Overall Rating

Based on 351
5 Star Reviews 4 Star Reviews 3 Star Reviews 2 Star Reviews 1 Star Reviews
Patricia M | NY, United States | Submitted 8 Jul 2016
Verified Customer

Doors were damaged --- How can I get replacement doors!

Recommend this Company 3 3.0
Would Buy Again 3 3.0
Price 4 4.0
Product Satisfaction 1 1.0
TB | NY, United States | Submitted 1 Jan 2016
Verified Customer

easy to navigate site. for some reason my initial order was not processed as I selected "Place Order" so I had to reenter all of my selections

Recommend this Company 5 5.0
Would Buy Again 4 4.0
Price 3 3.0
Product Satisfaction 4 4.0
Al H | Submitted 25 Dec 2015
Verified Customer

Product is great and built strong. One cabinet damaged in shipping and am hoping for quick re-delivery to complete set intalled.

Recommend this Company 4 4.0
Would Buy Again 3 3.0
Price 4 4.0
Product Satisfaction 4 4.0
Anonymous Customer | Submitted 23 Dec 2015
Verified Customer

If you try to checkout as a guest, shopping cart gets cleared if you use the arrow back keys -- very frustrating.

Recommend this Company 3 3.0
Would Buy Again 3 3.0
Anonymous Customer | Submitted 21 Jul 2015
Verified Customer

THE WEBSITE IS NOT VERY RESPONSIVE

Recommend this Company 3 3.0
Would Buy Again 3 3.0

Response from garagecabinetsonline.com:

We actually have a 100% responsive website for our shoppers ease of use and convenience:)

PHILA S | PA, United States | Submitted 4 Feb 2015

LACK OF PRODUCT KNOWLEDGE. PRE-RECORDED MESSAGE FOR CUSTOMER SERVICE. LONG WAIT TIME FOR RESPONSE. NO CALL BACK, ONLY EMAIL RESPONSE. POOR INFO WHEN CHECKING ORDER ETA STATUS. OTHER THAN THAT REPRESENTATIVES WERE FRIENDLY AND COURTESY.

Recommend this Company 4 4.0
Would Buy Again 4 4.0
Price 5 5.0
Product Satisfaction 3 3.0
Customer Service 2 2.0
garagecabinetsonline.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
Jeff | NM, United States | Submitted 4 Feb 2015

Have of my order did not ship until I called twice! I felt like my concerns were not taken seriously

Recommend this Company 3 3.0
Would Buy Again 3 3.0
Price 4 4.0
Product Satisfaction 4 4.0
Customer Service 2 2.0

Response from garagecabinetsonline.com:

Please understand we are doing our best to deal with these western port strikes, and it has had an effect on may manufactures and customers.

We have has issues with ship times, and been in contact with effected customer. There is just so little we can do when the ports are not releasing merchandise.

We are very sorry for these unexpected delays in shipment.

Average of 179 reviews without comments.
Verified Customer
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