filmandvideolighting.com Reviews

About this Company

BarnDoor Lighting Outfitters was founded in 1995 by Kerry Lombard, an experienced Connecticut gaffer.   Right from the beginning, our primary goal was, and continues to be, making it easier for production professionals to purchase film lighting equipment, grip equipment and supplies from a single, specialized, knowledgeable and service-oriented resource---24 hours a day. To deliver on our commitment, we launched our popular web store in 1996--http://www.filmandvideolighting.com, and have been building on our promise ever since. That’s a lot of orders!

While BarnDoor Lighting Outfitters has expanded since 1995, we are still a small business that offers “big” service. That’s what sets us apart. For us, it isn’t just good marketing, it is who we are. Our customer’s tell us we provide “old-fashioned” service that is hard to find these days. We agree! We've also earned a 99% customer satisfaction rating from Reseller Ratings, a live, independent, customer-directed rating service.

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2,300 Verified Customer Reviews

2,300 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
1804
(78.4%)
4 Shopper Approved - Review Star
354
(15.4%)
3 Shopper Approved - Review Star
112
(4.9%)
2 Shopper Approved - Review Star
16
(0.7%)
1 Shopper Approved - Review Star
14
(0.6%)

Product Satisfaction
4.8
5 Shopper Approved - Review Star
276
4 Shopper Approved - Review Star
43
3 Shopper Approved - Review Star
11
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
2
Customer Service
4.8
5 Shopper Approved - Review Star
29
4 Shopper Approved - Review Star
2
3 Shopper Approved - Review Star
3
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Price Satisfaction
4.6
5 Shopper Approved - Review Star
228
4 Shopper Approved - Review Star
80
3 Shopper Approved - Review Star
23
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
2
SHOW DETAILS

5-star reviews
1,750+

5-star reviews

9 years collecting reviews

About this Company

BarnDoor Lighting Outfitters was founded in 1995 by Kerry Lombard, an experienced Connecticut gaffer.   Right from the beginning, our primary goal was, and continues to be, making it easier for production professionals to purchase film lighting equipment, grip equipment and supplies from a single, specialized, knowledgeable and service-oriented resource---24 hours a day. To deliver on our commitment, we launched our popular web store in 1996--http://www.filmandvideolighting.com, and have been building on our promise ever since. That’s a lot of orders!

While BarnDoor Lighting Outfitters has expanded since 1995, we are still a small business that offers “big” service. That’s what sets us apart. For us, it isn’t just good marketing, it is who we are. Our customer’s tell us we provide “old-fashioned” service that is hard to find these days. We agree! We've also earned a 99% customer satisfaction rating from Reseller Ratings, a live, independent, customer-directed rating service.

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M
Shopper Approved - Verified Customer Matthew D.
1 week ago , MA

Customer service over the phone was great and the website was easy to use.

Product Satisfaction
5/5
Price
5/5

Product Choice

Because I'm a filmmaker who makes films.

Merchant Choice

Local, small business, good website/selection.

Company Response

Thanks so much for your great feedback, and for supporting small business.

Regards,

Barn Door Lighting Outfitters

 


E
Shopper Approved - Verified Customer Erin D.
2 weeks ago

Thank you for having the best products

Product Choice

Asked other professionals in the field what the best product is.

Merchant Choice

Had the correct paint


C
Shopper Approved - Verified Customer Cory S.
2 weeks ago

Everything was great

Product Satisfaction
5/5
Price
5/5

Company Response

Thanks for your "great" review!  We love it.

Thanks for supporting small business.

Regards,

Barn Door Lighting Outfitters


J
Shopper Approved - Verified Customer jimi F.
02/14/2024

Shipping way too high!

Company Response

Unfortunately, we are a small business, and we don't receive the same shipping rates as Amazon, or the big guys. Thanks for your understanding.  We appreciate your business and support of small business!

Regards,

Barn Door Lighting Outfitters

 


E
Shopper Approved - Verified Customer emizael M.
02/01/2024 , CT

Very good customer services!

Product Satisfaction
5/5
Price
5/5

Product Choice

Great product for foam sculpture!

Merchant Choice

Great product!

Company Response

Thanks so much for your excellent review!  We appreciate the feedback and the order!

Our customers our our priority.  Thrilled you recognized the quality of service

we provide.

Regards,

Barn Door Lighting Outfitters


R
Shopper Approved - Verified Customer Roy D.
01/30/2024

Easy peasy

Product Choice

Need passive HDMI splitter

Merchant Choice

Only company with the product I wanted in stock

Company Response

Wow we love it.  Thanks a million for your response.

Thanks for shopping with us.

Regards,

Barn Door Lighting Outfitters


R
Shopper Approved - Verified Customer Roger G.
01/05/2024

easy purchase

Company Response

Thanks very much for your great review, and for your support of small business.

Regards,

Barn Door Lighting Outfitters


M
Shopper Approved - Verified Customer Michael S.
12/27/2023 , Texas

Very easy way to order items.

Product Satisfaction
5/5
Price
5/5

Product Choice

Son needed it for theater.

Merchant Choice

Son recommend.

Company Response

Thanks so much for taking the time to share your feedback!

We appreciate your order, and your support of small business.

Regards,

Barn Door Lighting Outfitters


W
Shopper Approved - Verified Customer William S.
12/26/2023

So far no problem, it was a simple reorder.

Product Choice

Required for current project.

Merchant Choice

Previous purchases

Company Response

Thanks for the repeat order!  We really appreciate the business, and the great feedback.

Regards,

Barn Door Lighting Outfitters


D
Shopper Approved - Verified Customer Daniel L.
12/22/2023

Easy to navigate to the parts I needed

Product Choice

replacement parts

Merchant Choice

Past experience

Company Response

So pleased you were able to find the parts you needed on our website.

Thanks for the 5 Star Review!  We appreciate your support of small business

like Barn Door Lighting Outfitters.

Regards,

Barn Door Lighting Outfitters


E
Shopper Approved - Verified Customer EMILYFAYE C.
12/15/2023

best i've ever had

Product Choice

we needed it

Merchant Choice

it had what i needed

Company Response

Thanks very much for the wonderful review!!!  We very much appreciate the support and business. 

Regards,

Barn Door Lighting Outfitters


T
Shopper Approved - Verified Customer Toby S.
12/12/2023

The checkout page fights letting me enter in the correct billing info.

Merchant Choice

American Grip dealer

Product Choice

Needed for Sprinter package. Deep back backorder from American Grip.

Company Response

Sorry you had trouble with the check out.  Not sure what happened. Sometimes if you have an email associated with your Paypal account, it requires the use of the same email address. Also, some of our manufacturers are still impacted by supply chain delays.  This impacts product availability.  We appreciate your patience and understanding.  We hope that the issues will clear up going forward.

We appreciate your support of small business.

Regards,

Barn Door Lighting Outfitters


J
Shopper Approved - Verified Customer Jeff M.
12/06/2023

i love you guys!

Product Choice

i needed it

Merchant Choice

i used to use barndoor at my old employer

Company Response

Wow thanks for your great review!! We really appreciate the wonderful feedback.

Thanks for your order and feedback.

Regards,

Barn Door Lighting Outfitters


J
Shopper Approved - Verified Customer Jeff S.
12/04/2023

Quick and easy

Product Satisfaction
5/5
Price
5/5

Product Choice

Needed it for an event on Nov 2.

Merchant Choice

Had what I needed and able to ship next day


A
Shopper Approved - Verified Customer Anonymous Customer
12/03/2023

Kerry and the whole team are amazing!!!
I love supporting USA owned and operated companies. Barn Door lighting,, Film and video Lighting, are the best. I absolutely recommend anyone wanting to do the best thing for our economy and great people providing great service.
Scott at KCG+ E
Kansas City Grip + Electric

Merchant Choice

Great service great people

Company Response

Wow we appreciate your wonderful feedback. It is a pleasure to support the needs of customers like Kansas City Grip!  We also appreciate your support of USA owned and operated businesses, especially small businesses, like Barn Door Lighting Outfitters.

Thanks again!

Regards,

Barn Door Lighting Outfitters


P
Shopper Approved - Verified Customer Paul H.
11/27/2023

Had just what I needed

Product Choice

15 years in the lighting industry

Merchant Choice

Right product at the right price

Company Response

Thanks a million.  We appreciate your feedback and your order!!

Regards,

Barn Door Lighting Outfitters


R
Shopper Approved - Verified Customer Ronald B.
10/26/2023

Pretty easy, now if i get my order in a fair amount of time i would be even happier.

Product Choice

Came up in the search

Merchant Choice

You were the one that had the product that was looking for


J
Shopper Approved - Verified Customer Jeff C.
10/24/2023

My experience was awesome ! I called to verify availability as recommended an once Cathy recognized a possible issue she offered three solutions for me to choose from. Absolute professional and greatly appreciated .

Product Choice

A great lighting tool for our studio and we needed one more.

Merchant Choice

Original sources were unable to provide what I needed and your entity came up first with a more general search. So pleased it did !

Company Response

Thanks a million for your 5-Star Feedback.  Thanks for your order and for supporting small business like Barn Door Lighting Outfitters!

Regards,

Barn Door Lighting Outfitters


S
Shopper Approved - Verified Customer Scott C.
10/12/2023

Great amazing
Perfect everytime

Merchant Choice

Dependable and fast

Company Response

Always a pleasure to do business with.  We appreciate your support of small business and wonderful review!!

Regards,

Barn Door Lighting Outfitters


B
Shopper Approved - Verified Customer Bill M.
09/26/2023

Easy, quick and understandable!

Merchant Choice

You had the instruments we were looking for at the cheapest price

Product Choice

We need them for our gobos

Company Response

Thanks very much for taking the time to share your feedback!

Great that your order experience was 5 Star!!!

We appreciate your order, and your support of small business.

Regards,

Barn Door Lighting Outfitters


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