“After the Post Office lost my original order, you guys sent a replacement of the entire order. This was the right thing to do and I appreciate not being penalized for their mistake. The new order arrived quickly and I am satisfied with my flashlights. ”
“Website lags. Checkout section is unclear in that it only shows Paypal and VISA as options. That might deter other CC users even though when I clicked on VISA, the next page gave me other card options.
Fenix-Store.com is more user-friendly, faster, and has better interface. The PP-style pop-up product descriptions are a lot easier to read at Fenix-Store. I like supporting a fellow SF member though.
Order was a gift, so I'm unable to test it first hand.”