factorydirecthardware.com Reviews

About this Company

Factory Direct Savings on Home Improvement products with FREE shipping offers on Door Knobs, Locks, Handlesets, Faucets, Bathroom Hardware, Medicine Cabinets and much more

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7,481 Verified Customer Reviews

7,481 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
6023
(80.5%)
4 Shopper Approved - Review Star
1087
(14.5%)
3 Shopper Approved - Review Star
275
(3.7%)
2 Shopper Approved - Review Star
40
(0.5%)
1 Shopper Approved - Review Star
56
(0.7%)

Product Satisfaction
4.7
5 Shopper Approved - Review Star
2147
4 Shopper Approved - Review Star
263
3 Shopper Approved - Review Star
89
2 Shopper Approved - Review Star
20
1 Shopper Approved - Review Star
65
Customer Service
4.3
5 Shopper Approved - Review Star
384
4 Shopper Approved - Review Star
60
3 Shopper Approved - Review Star
30
2 Shopper Approved - Review Star
17
1 Shopper Approved - Review Star
48
SHOW DETAILS

5-star reviews
6,000+

5-star reviews

7 years collecting reviews
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J
Shopper Approved - Verified Customer Jacob B.
Today , LA

Great product with fast delivery!

Product Satisfaction
5/5

C
Shopper Approved - Verified Customer Charlie C.
Today , SC

Great experience

Product Satisfaction
4/5

N
Shopper Approved - Verified Customer Nancy S.
1 day ago

very pleased!


A
Shopper Approved - Verified Customer Angela I.
1 day ago

Easy to use and they have specialty sizes you can’t find anywhere else!


D
Shopper Approved - Verified Customer Daniel C.
1 day ago

Simple. Great explanation of products


A
Shopper Approved - Verified Customer Anders B.
2 days ago

C

Product Satisfaction
5/5

R
Shopper Approved - Verified Customer Roxann B.
2 days ago

Pictures and descriptions were clear. Free shipping is a must!


M
Shopper Approved - Verified Customer Michael S.
2 days ago

So far great


O
Shopper Approved - Verified Customer Olga P.
2 days ago

Great the payment options


P
Shopper Approved - Verified Customer Paulo S.
2 days ago

Shipping 2x cost of the item. It is a tiny part that would fit in an envelope with a stamp. Not a fair fee.


S
Shopper Approved - Verified Customer Stan C.
2 days ago

First Buyer went well
Vert well handle and pricing was great

Product Satisfaction
5/5
Customer Service
5/5
Best 7KCL2626 7K 2-3/8" Dead Latch
Best 7KCL2626 7K 2-3/8" Dead Latch
Read more reviews about this product

2 days ago

Very prompt on order


S
Shopper Approved - Verified Customer Stan S.
2 days ago

Thank You

Product Satisfaction
5/5
Berenson Alto 5-1/16" Center to Center Arch Cabinet Pull
Berenson Alto 5-1/16" Center to Center Arch Cabinet Pull
Read more reviews about this product

2 days ago

Hardware

Thank you.


J
Shopper Approved - Verified Customer Jonatan L.
3 days ago

Glad I found the parts


G
Shopper Approved - Verified Customer Glenn C.
3 days ago

Love the Amazon Pat option


J
Shopper Approved - Verified Customer Joshua R.
3 days ago , Tx

Great service

Product Satisfaction
5/5

D
Shopper Approved - Verified Customer Doug M.
5 days ago

I would like to have been more comfortable with the payment methods


R
Shopper Approved - Verified Customer Raymond H.
6 days ago

Easy process.


N
Shopper Approved - Verified Customer Nancy B.
6 days ago

Great experience. I will use Factory Direct again. Ordering was easy. Delivery was fast and nothing was damaged. Good Job!

Product Satisfaction
5/5

A
Shopper Approved - Verified Customer Alberto M.
6 days ago , Florida

Top quality product

Product Satisfaction
4/5
Customer Service
5/5

D
Shopper Approved - Verified Customer DAVID H.
1 week ago

Great


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