excaliburinsurance.ca Reviews

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760 Verified Customer Reviews

760 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
675
(88.8%)
4 Shopper Approved - Review Star
73
(9.6%)
3 Shopper Approved - Review Star
8
(1.1%)
2 Shopper Approved - Review Star
1
(0.1%)
1 Shopper Approved - Review Star
3
(0.4%)

Customer Service
4.9
5 Shopper Approved - Review Star
170
4 Shopper Approved - Review Star
7
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
2
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5-star reviews
500+

5-star reviews

8 years collecting reviews
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L
Lj
1 day ago , ON

Lane is well experienced in his field. Getting an auto insurance is time consuming but he is so professional in the way he manages our concerns and queries. I would recommend his expertise to everyone!

Customer Service
5/5
Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

L
Lincoln G.
2 weeks ago , ON

Stacy Smith is the best. I will recommend her to all of my friends and family. Thank you Stacy.

Customer Service
5/5
Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

D
Dirtbiker
2 weeks ago , ON

Fast and easy process for setting up new insurance. Cheapest qoute i found.
Very informative and helpful throughout the whole process

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

J
JT
2 weeks ago , ON

Kimberley was knowledgeable about the car insurance and was able to help me with my house insurance too!

Customer Service
4/5
Broker
4/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

M
Maria K.
3 weeks ago , ON

They are beyond PERFECT!!!!!

Customer Service
5/5
Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

A
Anonymous Customer
3 weeks ago

The broker was great. However, it would be much more convenient to complete the process 100% online.

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
2/5

J
Jade
3 weeks ago , ON

Biggest shoutout ever to Dylan! He was amazing to work with, very insightful and took care with managing my case. Insurance is usually the least pleasant thing to deal with but Dylan really went above and beyond to make this process smooth. Very grateful for this level of support!! I hope his dedication is well recognized

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

S
Sue
02/25/2024 , ON

My experience was amazing!! I will tell my family and friends about this company.

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

C
Cheryl
02/24/2024 , ON

Kimberly was an excellent agent. She was so nice and helpful. Thank you again for everything. It was a great experience.

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

E
Ethan
02/23/2024 , ON

Lane did a great job at understanding my personal needs for insurance and took the time to find me the best rate. It really felt like he was on my side throughout the process. Thank you Lane!

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

B
Banksas
02/16/2024 , ON

I received an immediate text message and email when I applied online for home insurance- then during the first next business hour I was contacted to receive personalized information and my insurance was setup within only 3 days to meet my quick home purchase date. I received very quick feedback to any questions I asked about the timing or status of my application.

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

A
Alyssa
02/09/2024 , ON

I contacted Excalibur for an insurance quote on a new vehicle and I was connected with Lane. I have nothing but good things to say about my car experience. He communicated with me very well and helped me get the best possible fee for my insurance. Will definitely be recommending him if anyone is looking for insurance.

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

S
Sara
02/05/2024 , ON

Kimberly did support me in the best way possible and really took the time to explain everything to me.
I will definitely recommend her and Excalibur to friends and family!

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

A
Alex
02/03/2024 , ON

Kimberly Ladis did a fantastic job. She is very knowledgeable and actually understands the products she sells. Pleasure to deal with.

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

A
Anonymous Customer
02/03/2024

Fast efficient service. Very happy.

Customer Service
5/5
Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

R
Roland S.
02/02/2024 , ON

They were amazing fast and super efficient. Very professional I feel they had my best interests at heart. Thank you again. Highly recommended.

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

M
McG
02/01/2024 , ON

Kimberly was very educated and helpful. Her positive and friendly attitude made her easy to talk with she has excellent communication skills. I am very glad I called Excalibur. I am a very satisfied customer

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
3/5

H
Harry
01/16/2024 , ON

Nice and great and fast too

Customer Service
5/5
Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

T
Tom
01/16/2024 , ON

Excellent follow up service

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

A
Anonymous Customer
01/12/2024 , Ontario

Very quick and easy to deal with

Customer Service
5/5
Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

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