empiretoday.com Reviews

4 Stars

4.3 Overall Rating

Based on 1,485

Recommend this Company

4 Stars Average

Customer Service

3 Stars Average

Featured empiretoday.com Reviews

TraciJ | TN, United States | Submitted 10 Oct 2016

When the installers arrived they advised us they did not need to remove the linoleum from the kitchen. We should contact Custom Service to advise this & we should get a credit for the removal. The person I spoke with was very helpful & advised a credit would appear on our next billing cycle. It was in fact there as she said.

Recommend this Company 5 5.0
Customer Service 5 5.0
Linda T | OR, United States | Submitted 8 Oct 2016

It was so easy!
Salesman came to our home, we chose the carpet & they came and installed it. Price was good. Love the carpet. Really nice quality. The installers were super nice. We enjoyed them! And the y did a great job.

Recommend this Company 5 5.0
Doom60 | MD, United States | Submitted 5 Oct 2016

Absolutely gorgeous!

Recommend this Company 5 5.0
Miller | Submitted 5 Oct 2016

Our salesman, Mr. Welsh from north San Diego county was very efficient and helpful.

Recommend this Company 5 5.0
Customer Service 5 5.0
Nana J | MD, United States | Submitted 5 Oct 2016

I expected to hear from my installer early on the scheduled morning of installation and when I heard nothing by 9:30 a.m., I called customer service. She responded within the half hour promised, and my installer called soon after to let me know when he would be here. After that, everything went perfectly. They did a beautiful installation, custom treated the framing around the fireplace hearth, were very respectful of my old and new floors in moving furniture in and out of the room, and checked with me every step of the way if there were any questions.

Recommend this Company 5 5.0
Customer Service 5 5.0
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