druera.com Reviews

5 Stars

4.9 Overall Rating

Based on 651
5 Star Reviews 4 Star Reviews 3 Star Reviews 2 Star Reviews 1 Star Reviews
Peter S | CA, United States | Submitted 29 May 2016

I can imaging some customers being very satisfied with the products and service, but this being my first purchase from this company, and after receiving what I consider to be an inferior grade of tea (powdered Orange Pekoe), I am not very satisfied.

Recommend this Company 3 3.0
Would Buy Again 2 2.0
Price 3 3.0
Product Satisfaction 2 2.0
Delivery Time 5 5.0
Peter S has reviewed 2 products from druera.com
Dimbula Broken Orange Pekoe Tea 1 lb ( 453 grams )
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Not very satisfying.

It was not apparent when I purchased this tea that it was a powder, likely what is left on the table after the leaf tea is bagged. When I placed the order, it was for the Dimbula Orange Pekoe, and what I received was a powdered version of the tea. Not very satisfying.

Turmeric Supplements 300mg x 240 capsules
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It is too early to give an excellent rating. But it was exactly what I ordered.

Anonymous Customer | ND, United States | Submitted 21 Jan 2016

I did not get what I ordered. I contacted customer service twice with no answer.

Recommend this Company 2 2.0
Would Buy Again 1 1.0
Price 4 4.0
Product Satisfaction 1 1.0
Delivery Time 5 5.0
Customer Service 1 1.0
druera.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
Travis N | Nevada, United States | Submitted 11 May 2015
Verified Customer

Of the two orders I've placed, neither were correct. The first time, was a problem with customizing a 4-piece order of soap, by denoting the custom selection in the comment's section. The second order, shipped with incorrect products, where even the included shipping receipt was incorrect. The second order was corrected, and in the end, I received everything as ordered, but your company took a loss on the shipping, and items that were sent in error. PLEASE be more careful in the future. We love the quality of your products. We are thankful for the quality of your customer support, but would like it better, if we never had to use it.

Recommend this Company 4 4.0
Would Buy Again 5 5.0
Average of 5 reviews without comments.
Verified Customer
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