Welcome to Custom Challenge Coins. Custom Challenge Coins is a USA based business that has been producing custom made metal coins for over a decade. We have produced all types of metal coins including military coins, police coins, fire department coins, corporate coins, masonic challenge coins, FBI coins, charity coins, and even wedding coins. Looking for a custom coin for your event or group? Then look no further than Custom Challenge Coins! We have a talented team of artists that have designed thousands of custom challenge coins. Not sure which challenge coin to choose from? No problem! We have an experience customer care team that will be with your every step of you custom challenge coin process.
Here at Custom Challenge Coin we pride ourself in our quality of work and customer service. Customer Service is also very important, which is why our friendly, helpful staff are ready to help you with your next custom challenge coin project.
Contact us today for your custom metal coin project! Fille out a quote form or call us at 1-877-514-8484
702 Verified Customer Reviews
702 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.9
Overall Star
Rating
5-star reviews
About this Company
Welcome to Custom Challenge Coins. Custom Challenge Coins is a USA based business that has been producing custom made metal coins for over a decade. We have produced all types of metal coins including military coins, police coins, fire department coins, corporate coins, masonic challenge coins, FBI coins, charity coins, and even wedding coins. Looking for a custom coin for your event or group? Then look no further than Custom Challenge Coins! We have a talented team of artists that have designed thousands of custom challenge coins. Not sure which challenge coin to choose from? No problem! We have an experience customer care team that will be with your every step of you custom challenge coin process.
Here at Custom Challenge Coin we pride ourself in our quality of work and customer service. Customer Service is also very important, which is why our friendly, helpful staff are ready to help you with your next custom challenge coin project.
Contact us today for your custom metal coin project! Fille out a quote form or call us at 1-877-514-8484
4 days ago
Fast and easy
1 week ago
Very happy with it,but it is shinier than I thought it would be. I will contact you for another order perhaps with antique nickel finish?
Company Response
Hi, John! Thank you for the 5-star rating and the warm feedback. We'll be sure to help you with your next order!
2 weeks ago
thanks for the prompt and professional assistance with my order
Company Response
Hi, Brooke! Thank you so much for the feedback and the five-star rating. We appreciate it a lot!
3 weeks ago
Bait and switch. Got estimate for a reorder and had to confirm with the team on the right number and timing and price jumped 50%. The customer service said sorry but not sorry. For a third time orderer, I would have expected better service.
Company Response
Hello Eric,
We sincerely apologize for the inconvenience caused by the recent situation. While we empathize with your frustration and wish we could offer a solution beyond our policies, we're obligated to adhere to certain procedures.
We've previously communicated the three-year retention period for the mold of your initial order, and despite your indication of not proceeding with the order at that time, a subsequent order was placed. We understand this may have led to confusion, and for that, we extend our sincerest apologies.
Thank you for your understanding and patience throughout this process. Should you have any further inquiries or require clarification, please do not hesitate to contact us. We are committed to addressing your concerns promptly
3 weeks ago , Ohio
2nd year buying. Our customers love them. We will be buying more for sure.
Company Response
Always a pleasure working with you, Rick! And thank you for the perfect-star rating!
02/12/2024
The process was easy and painless I appreciate your teams quick response to questions or changes in design.
Company Response
That's so nice of you to say, Rene. Thank you for the wonderful feedback and the 5-star rating! Looking forward for you to receive the coins soon!
02/11/2024 , North Carolina
I greatly appreciate my artists patience. I had many revisions and he was great about it all. Everything was fast and communication couldn't be better. I will definitely be ordering more coins.
Company Response
Hi, Curtis! I have forwarded your feedback to our team and let your artist know about it. We are so happy to know you were satisfied with your experience with us. And for taking the time to leave us such wonderful feedback. Looking forward to working with you again soon!
02/03/2024
This is my third time ordering challenge coins. It's always a good experience. Thank you!
Company Response
Always a pleasure working with you too, Ryan! And thank you so much for entrusting all your challenge coin projects with us! Looking forward to more partnerships in the future!
01/19/2024
Customer team is rapidly responsive.
Company Response
Thank you so much for the short but sweet feedback, Seth! We'll make sure our customer care team knows about your feedback. Looking forward to working with you again soon!
01/17/2024 , Texas
Thank you for your outstanding customer service and patience. I am happy I chose this company to make this TEXAS MADE product.
Company Response
We appreciate the very kind words, Luis. And we also appreciate the perfect-star rating! Looking forward to working with you again soon!
01/12/2024
The customer care team has been very helpful and responsive. The proof that was sent looked better than I imagined. I am excited to receive the coins and show off your awesome product!
Company Response
Thank you so much for the wonderful feedback, Charles! We're looking forward for the coins to arrive soon!
01/11/2024 , Dc
Great experience developing the concept. The artist understood my vague directions and did quick turnarounds of drafts. I needed a full six iterations to get what I wanted but the result is better than I expected. Can't wait to see the final product.
Company Response
Hi, Steven! We're glad you were satisfied with your experience in our ordering process and thank you for the amazing review! Can't wait for the coins to arrive. We look forward to working with you again in the future!
01/07/2024
Every change I wanted to make was done quickly and exactly as asked. Perfection! The end product was phenomenal. Completely satisfied with my choice in coin and company to make them.
Company Response
Hi, Donna! Thank you for the positive feedback! Please let us know if there's anything we can improve on, and we'll do our best to strive harder to provide you with a better experience next time!
01/06/2024
Staff was helpful and the design was beautiful.
Company Response
Hi, Jacen! Thank you so much for the warm feedback and the 5-star rating!
01/03/2024
Just received my order this past week. Based on my previous orders, i was very excited to see what we created. Unfortunately, I was not as please with this order. I went with the black nickel coin, wanted a more menacing look. Your black nickel is not what I know black nickel to be. It was also nothing like your pictures on the quote page. The color is metalic and sparkly. It forces you to move the coin to see the other details in the coin, taking away from the coin. It also makes the text on the back of the coin unreadable unless you tilt the top of the coin away. Nothing like the proof I was sent. I was expecting better. I wish the artist would have warned me of this issue, I would have changed the color or added paint. Your artists are top notch, which is why this is my third order. Please take this criticism to make your company better. I look forward to speaking with you if you feel the need to follow up.
Company Response
Hi, Craig! Thank you for the detailed feedback, and we apologize for any trouble this order caused. I believe one of our colleagues has contacted you regarding this. Nevertheless, we will do our best and strive to provide a better customer experience.
12/25/2023 , Birginia
Finished product was great! Even better than expected. The staff was great and communicative. Overall experience was easy and stress free. Will definitely be ordering more!
Company Response
Thank you so much for the perfect-star rating, Joe. Looking forward to working with you again in the future!
12/23/2023
Great company I love the design of the coin
Company Response
Hi, Derrion! Thank you for the positive feedback. We're looking forward to working with you again in the future!
12/20/2023
I do not have any negativity. My experience has been great.
Dr. Downey
Company Response
Hi, Dr. Downey! Thank you so much for the kind words and the 5-star rating. We appreciate this so much.
12/20/2023 , Texas
This turned out to be far easier than I anticipated. Now I know why the university uses your company for such things.
Company Response
Hi, Dr. Glyn! Thank you so much for the wonderful feedback. It was such a pleasure working with you. Hope you'll love your coins when they arrive.
12/13/2023
Very help full , knows there product.
Company Response
Heyya, Bradford! Thank you so much for the wonderful feedback. We look forward to working with you again in the future!
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