chesshouse.com Reviews

5 Stars

4.7 Overall Rating

Based on 6,339

Price

5 Stars Average

Product Satisfaction

5 Stars Average

Delivery Time

5 Stars Average

Customer Service

5 Stars Average

Featured chesshouse.com Reviews

Gary B | AZ - United States | Submitted 28 Apr 2016

I looked to several different companies for a chess board that would work for my Civil War chess set. I finally found it through the Chesshouse web site. It was suppose to be delivered on April 20 2016, but UPS delivered it to the wrong address. I contacted Paul from the vendors email address. He was very understanding and treated me with respect and helped me through-out the recovery process. He worked with UPS and I got my beautiful 20"Wood inlay chessboard with storage, a few days late, but in great condition. I was pleasantly surprised that it actually looked better than what I expected. I think the board is great, but more importantly I give praise to the Chesshouse staff for their help & assistance, they were ,"awesome"! To Paul, thanks for all your help and friendship through-out this situation. You turned it into a positive adventure for me. I will continue to shop at your store. Thanks so much. GJB

Price 4 4.0
Product Satisfaction 5 5.0
Delivery Time 1 1.0
Customer Service 5 5.0
Gary B has reviewed 1 product from chesshouse.com
20" Wood Inlay Chessboard with Storage
View This Product

After a UPS delay, my chess board finally arrived.

My order was delayed due to a UPS mis-delivery. I dealt with Paul and he was very sympathetic & understanding. The board finally arrived in beautiful condition.Will stay with Chesshouse, an awesome company. Really care about their customers.GJB


James H | Submitted 28 Apr 2016
Verified Customer

I'm always pleased with the helpful people of the Chess House and the great products that they offer!

Laura W | Submitted 28 Apr 2016
Verified Customer

Easy and a great selection!

Alan S. R | NY - United States | Submitted 27 Apr 2016

I am a good customer of Chess House because they give excellent customer support. I called up a couple of times to get information and they were very informative. I received my merchandise very quickly.

Price 5 5.0
Product Satisfaction 5 5.0
Delivery Time 5 5.0
Customer Service 5 5.0
Local B | Submitted 27 Apr 2016

Speedy, helpful service -- thank you!

Price 5 5.0
Product Satisfaction 5 5.0
Delivery Time 5 5.0
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