23 Apr 2014
This is the first time I have made a purchase from Becextech and I must admit I was very happy with the support & expedient service of the sales team. The product that I purchased was exactly what I ordered and in prestine condition. The physical address of my location was a challenge but kudos to Becextech. I will most certainly be using Becextech again for future orders.
17 Apr 2014
I am satisfied with the product and the timeliness and responsiveness of the customer services team, however a few things for improvement:
there should be a message explaining what the error is when a credit card doesn't go through. I had to try several times before realizing i hadn't transferred money into my credit card but there was no error message or anything. it just kept taking me to the same payments page and i thought there was an error with the site. there was also a verification process for credit cards that wasn't mentioned at the stage of purchasing which, if i hadn't checked my email promptly, could have delayed my order.
The website main page mentions that shipping is usually 1-2 working days. This is misleading as it implies the package will arrive within this timeframe. However when you click into the fine print it says the ORDER will be processed in 1-2 working days and that SHIPPING TAKES 3-5 working days.
10 Apr 2014
Good except for the default of extended warranty which I first didn't uncheck but the rest was good.
The item arrived 7 working days after the order was placed which was OK but the first attempt at delivery was unsuccessful an the item went back to the depot instead of to the local post office. The second attempt was suppose to be at 9am and my husband a night shift worker had to stay up until 12am when it was eventually delivered. I would suggest the item should have been delivered to the post office then we can then pick up the item at our leisure.
06 Apr 2014
Easy to follow
delivery took a little longer than I expected but other than that all good
04 Apr 2014
Website easy to navigate. Variety of stock quite extensive regarding photographic equipment & the cheapest regarding my order. Very helpful & constantly updating order. Have no hesitation in doing future business with them. AAAA+
“86% of customers would recommend becextech.com to a friend.”