alphaplumbing.biz Reviews

About this Company

Alpha Plumbing is a full service plumbing contracting company serving the Baltimore and Annapolis metro areas with expertise in all aspects of plumbing.

We’re family-owned and operated since 1991- more than 25 years! – from our office in Pasadena. We offer quality plumbing services at reasonable rates in a timely manner. Our trucks are equipped with GPS systems to ensure we’re prompt and on time. No job is too large or too small.

We maintain a fleet of well stocked trucks and also own and operate our own backhoes for jobs requiring excavation.  

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

792 Verified Customer Reviews

792 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
718
(90.7%)
4 Shopper Approved - Review Star
51
(6.4%)
3 Shopper Approved - Review Star
12
(1.5%)
2 Shopper Approved - Review Star
2
(0.3%)
1 Shopper Approved - Review Star
9
(1.1%)

Product Satisfaction
4.9
5 Shopper Approved - Review Star
274
4 Shopper Approved - Review Star
12
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
1
Customer Service
4.7
5 Shopper Approved - Review Star
38
4 Shopper Approved - Review Star
2
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
3
SHOW DETAILS

5-star reviews
500+

5-star reviews

About this Company

Alpha Plumbing is a full service plumbing contracting company serving the Baltimore and Annapolis metro areas with expertise in all aspects of plumbing.

We’re family-owned and operated since 1991- more than 25 years! – from our office in Pasadena. We offer quality plumbing services at reasonable rates in a timely manner. Our trucks are equipped with GPS systems to ensure we’re prompt and on time. No job is too large or too small.

We maintain a fleet of well stocked trucks and also own and operate our own backhoes for jobs requiring excavation.  

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A
Anonymous Customer
05/14/2020

Excellent service technician

Product Satisfaction
5/5

E
Elizabeth K.
05/04/2020 , MD

The process of replacing our pipes with pex was great. The team was professional and the job was fast. Price was much better too. A month out and we've had no issues.

Product Satisfaction
5/5

Company Choice

Overall price for service was better than competitors, and the entire team was conscientious, friendly and professional.


K
Kathleen
04/14/2020 , MD

Alpha Plumbing replaced copper piping in my home in the middle of the ongoing coronavirus epidemic. The team of plumbers were very attentive to safety. They also took extra measures to minimize the mess associated with cutting through ceilings, walls, and tile. They arrived on time, worked very hard for over 9 hours, and did a very good job cleaning up. They answered all of our questions and addressed our concerns. I am very pleased with their work.

Product Satisfaction
5/5

Company Choice

Repeat customer.


J
Jim K.
04/10/2020 , MD

Great experience in a potentially bad situation. Hot water pipe beginning to leak during this time of Clovis. Did not need this problem, but it was solved quickly and professionally by Alpha plumbing.

Product Satisfaction
5/5

Company Choice

Good online rating! Very responsive to call for help.


J
Jennifer W.
04/10/2020 , MD

We were able to get an appointment very quickly. The plumber was very professional, gave us practical tips, and the service was reasonably priced. We have some other jobs on our list and we will be calling Alpha Plumbing again. We would highly recommend them!

Product Satisfaction
5/5

Company Choice

Recommendation from a friend


D
Donna C.
02/13/2020 , MD

A friend of my Fred Ruff with the DRAIN CHIEF plumbing referred me to you. Said I would be very satisfied with your service and I am. Thank you.

Donna Catterton

Product Satisfaction
5/5
Customer Service
5/5

A
Anonymous Customer
02/12/2020

On time, pleasant, professional, good communication and they cleaned up when finished.

Product Satisfaction
5/5

Company Choice

The owner taking the time to speak with us to evaluate and determine what he thought the issues were was valuable. That gave us an idea of what to expect for initial cost as well as a plan of action.


P
Patty
02/07/2020 , MD

Alphaplumbing resolved my water heater issues very quickly. They were very considerate in keeping us informed on each step and why. They went an extra mile to make our needs stress free.

Product Satisfaction
5/5
Customer Service
5/5

Company Choice

I called them when my water heater broke and causing a flood in my condo.


K
kmrz
01/23/2020 , MD

Alpha Plumbing teams were prompt, professional and focused on the job at hand. We had a front yard pipe bust and the team assessed the issue on a Wednesday and repaired it with precision and expertise on Thursday. We were very happy with their prompt response and professionalism. We highly recommend them.

Product Satisfaction
5/5
Customer Service
5/5

Company Choice

Their quick response and resolution to an urgent problem was executed with professionalism and expertise.


T
Tom
01/07/2020 , MD

The technician was extremely friendly and professional. He clearly presented the options and resolved the problem quickly.

Product Satisfaction
5/5

Company Choice

Because I personally know one of the owners and have used them in the past with great results. They also have a stellar record on the Better Business Bureau website.


A
Anonymous Customer
01/03/2020 , MD

Great Service. Prompt service and great work!!!

Product Satisfaction
5/5

Company Choice

Recommendation


S
Sharon
12/17/2019 , MD

I received a call the same day I requested an appointment. The staff called me back to make sure everything was ok until the technician could arrive the following day. The service technician was extremely knowledgeable. He explained what needed to be done to fix my issue with my stove. He fixed it quickly. Excellent service

Product Satisfaction
5/5

Company Choice

They were local and there price was affordable


E
EC
12/13/2019 , MD

Very professional and courteous. Explained what needed to be done and how.

Product Satisfaction
5/5

Company Choice

Good reviews


A
Anonymous Customer
12/12/2019

From reminding me that it was time for my check to informing AA County that it has been done - all well.

Product Satisfaction
5/5

L
Lisa D.
12/12/2019 , MD

Best plumbing team I have ever worked with...period.

Product Satisfaction
5/5

Company Choice

Just by luck...


J
J. S.
12/12/2019 , MD

Handled several plumbing issues in less than a day. Leaking toilets (3), leaking tub, replace kitchen faucet and disposal. The tech arrived on time, was friendly, explained each problem, and repair, before fixing the problem. Cleaned up without a mess. I felt the final charges were reasonable and competitive.

Product Satisfaction
5/5

Company Choice

Customer ratings and reviews.


F
Franklin A.
09/25/2019 , MD

Alpha plumbing responded to an emergency plumbing we had and provided us with prompt, professional and excellent sercice. They stood true to their slogan "Alpha plumbing the beginning and end of your plumbing problem".

Thanks so much for a peaceful solution to our nightmare.

Product Satisfaction
5/5
Customer Service
5/5

Company Choice

Prompt response to our call and best quote.


T
T.Felton
09/25/2019 , MD

Customer Service & Plumber were excellent. Arrived at scheduled time and installed new garbage disposal. Will definitely use for future plumbing issues.

Product Satisfaction
5/5
Customer Service
5/5

Company Choice

Garbage disposal was leaking.


M
Mary M.
07/31/2019 , MD

Excellent service-prompt, thorough and providers cleaned up after themselves. Providers took time to explain the newly installed sump pump and were more than willing to answer questions. I would highly recommend Alphaplumbing.

Product Satisfaction
5/5

Company Choice

Found it on line.


C
Curtis F.
04/29/2019 , MD

Very easy process. Everything was done on time, within a good price and of high quality.

Product Satisfaction
5/5

Company Choice

High ratings from Yelp and other sources. Also, not a chain.


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