- MI, United States
26 Jan 2015
Order was not shipped 2 weeks after paying for it. Contacted multiple times for shipment ages and tracking info and got absolutely no response. Finally heard from Rob who apologized profusely for the lack of response. He ended up shipping it overnight and I did receive it finally on 12/31.
However Rob promised an additional discount to make up for the poor service. In theory sounded great... However I have not received the credit almost 4 weeks later. Enquired twice -- and now even director Rob has gone silent! Needless to say -- this is the absolute worst response time I've ever experienced. Never will I purchase and recommend this site. I will do everything I can to warn people about the terrible service!