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Featured ThatsCoolWire.com Reviews
Submitted 8 Aug 2017
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“The page offering EL Wire kits is so confusing about the way they're presented that I failed to correctly order the same kit I'd already gotten in the past. I had to call and cancel the first order and reorder - bad!”
Recommend this Company3.0
Would Buy Again5.0
Response from ThatsCoolWire.com:
We are so sorry you had issues with your order it is not our goal to frustrate our customers but we do know it can get confusing when your order combination from what color to what diameter and what length and if you need your kit to be battery powered or AC powered. We have and you might have missed it a Live Support Chat Button to help customers that are having issues and we also have a Toll Free number for FREE call-in support. 866-435-9473
We also have a KIT BUILDER that ask you questions and it will build your el wire kit based on how you answered the questions.
Please feel free to give us a call now or in the future before placing an order and we will walk you through what you need.