SouthlandElectrical.com Reviews
4,954 Verified Customer Reviews
4,954 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.7
Overall Star
Rating
5-star reviews
01/11/2021 , WI
After I received the magnetic starter I installed it and the compressor still would not run. I rechecked all my connections and then compared the new starter to my old starter. There was a wire connecting the coil block and the heater block that was not on the new starter. I put a wire on the new starter and reinstalled it. It then worked as expected. A little disappointed that the starter was not complete when I received it but happy that it was obvious enough that I could fix it.
Company Choice
Product availability and price.
11/12/2020 , SC
Greg Bowes, served as my salesman and he was terrific.
I had a job with a discontinued Square D box and no other option than to give the customer bad news on the cost of a new panel. But Greg, understood the product, knew the history and went about the warehouse hunting down my circuit breaker needs. I now have all the parts needed to complete the job and satisfy my customer. Thank Greg for me please.
JD G BBG&G LLC
08/03/2020 , Massachusetts
The switch was missing parts and I had to remove parts off the old switch to make it work luckily it did. Switch looked like it was used as well. Not happy with what I got for that price.
Product Choice
Exact what was needed
Company Choice
07/15/2020 , Minnesota
In stock and easy to order
Product Choice
For replacement
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Availability
06/24/2020 , OH
I had to call in and change my shipping method and expedite the order. A lady named Austin was very helpful.
Product Choice
It was required for my install
Company Choice
Because the item was in stock
04/29/2020 , NY
I was given "quick" service.
Not being given a straight answer when asking two people what the shipping cost estimate would be, and requesting USPS due to the lightness of the package seems deceptive.
I Ordered two items that weighed a few ounces.
When I received the 3rd invoice (after the items shipped) I was quite surprised that the shipping and tax was $28 - half of the cost of the whole order, when contacting the salesperson the only option I was given was to cancel the order.
Why were they not up front with me on the total cost?
I find it hard to believe they didn't have an approximate price
Product Choice
availability
Company Choice
availability
07/29/2019 , SC
I placed an order by phone on July 25, 2019. I asked the order to be overnighted to my facility. I received an order confirmation the same day noting the item and the overnight shipment. I was out of the office on Friday July 26. Upon returning on Monday July 29 the breaker had not been delivered. I contacted the sales person that I talked with on the previous Thursday at roughly 8:30am and was told that the order was supposed to ship today. It is now 3:00pm and I have received any shipping confirmation. I have again asked for the confirmation and I am waiting.
I needed the breaker for a startup on Tuesday, July 30 but now I am not sure if I will have the unit to meet this schedule.
Product Choice
This is a replacement for a failed unit.
Company Choice
I have found in the past that availability, shipping, prices, etc. has been great.
07/26/2019 , FL
Great and pleasant service would be from you again
Product Choice
That what was needed to replace
Company Choice
looked on line first try first buy
07/17/2019 , GA
Greg help me out through a tough spot he did a great job in timely matter will use again
Product Choice
Need for a job
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Only one that had it
03/14/2019 , North Carolina
Fast & easy shopping
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I was what I needed
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The most dependable company to use
02/01/2019 , BC
Prompt, courteous service. David was very knowledgeable and helpful. Heather also very helpful. Good staff, good service. Thank you.
Company Choice
Website - had the items i needed, even though they are obsolete.
01/12/2019 , NC
I worked with Bob. He was very nice and knowledgeable of the breaker I needed. Because of the friendly people you have I will be calling you first. I placed my order Thursday and received it Friday ! Great turn around time. Then installed on Saturday and tested. All perfect. A first time great experience. Roger Smith, Hometown Security and Electric.
06/04/2018 , CA
I stared on the morning and by 4pm did not get any clear answer,
I was told that I can order the part and was going to be bill thru pay pal, I never got any such conecction
I wasted a whole day for nothing.
Company Choice
It listed the part that I needed for a customer.
05/21/2018 , TN
We have been using Southland Electrical for a couple years now. They have the BEST customer service anyone could ask for. Products are always in great condition. If you are looking for hard to find items, the people at Southland are great at finding them. They are second to none in the knowledge department! Super fast shipping as well! Thanks for all you do for us!
Product Choice
Price and availability.
Company Choice
They have hard to find items in stock.
05/10/2018
Due to my misdiagnosis, product was returned weeks ago. Still waiting on refund.
Company Choice
Looked like a reputable company on Google.
Product Choice
Replace bad residential panel main.
04/29/2018
So Far so good No problems
Product Choice
Needed a new part to replace one that had failed
Company Choice
found on line and had part in stock
04/29/2018
found most of what I needed
Product Choice
Company Choice
good prices
04/25/2018
Standard online ordering process, no issues
Product Choice
repair for a contactor
Company Choice
best price found for the item we needed
04/25/2018 , WI
Service Pricing OUTSTANDING!!
04/24/2018
Very easy steps to get what you need and to get it ordered
Product Choice
Company Choice
Their prices are much better than most places I looked.
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