Prodoorhardware.com Reviews

About this Company

Welcome to ProDoorHardware, a family owned business for over 40 years. We stock almost 2 million items in our warehouses and have all of the merchandise that is needed for commercial facilities including schools, institutions, and government buildings.  We cater to the small business owner as well and have trained technicians on staff that are able to answer all of your complex questions. 

At ProDoorHardware, we stock all of the major brands such as Von Duprin, Corbin Russwin, LCN, Schlage, Hes, Falcon, Ilco, Kaba Mas, dormakaba, Adams Rite, Securitron, Stanley Security, Detex, Sargent, RCI, Arrow, Rixon, just to name a few. Orders place by 3:00 PM ship same day for all in stock items. We feature real-time inventory on our website and all orders $170.00 and over feature Free Shipping.

Thank you for your order and welcome to the ProDoorHardware family and we hope you will come back to see us in the future. We guarantee 100% satisfaction as well as the Norton Shopping Guarantee!

Filter

This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

905 Verified Customer Reviews

905 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
726
(80.2%)
4 Shopper Approved - Review Star
134
(14.8%)
3 Shopper Approved - Review Star
30
(3.3%)
2 Shopper Approved - Review Star
5
(0.6%)
1 Shopper Approved - Review Star
10
(1.1%)

Would Buy Again
4.7
5 Shopper Approved - Review Star
730
4 Shopper Approved - Review Star
128
3 Shopper Approved - Review Star
31
2 Shopper Approved - Review Star
5
1 Shopper Approved - Review Star
11
Would Recommend
4.7
5 Shopper Approved - Review Star
718
4 Shopper Approved - Review Star
139
3 Shopper Approved - Review Star
32
2 Shopper Approved - Review Star
5
1 Shopper Approved - Review Star
11
Delivery Time
4.6
5 Shopper Approved - Review Star
229
4 Shopper Approved - Review Star
42
3 Shopper Approved - Review Star
13
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
9
Product Satisfaction
4.6
5 Shopper Approved - Review Star
230
4 Shopper Approved - Review Star
41
3 Shopper Approved - Review Star
9
2 Shopper Approved - Review Star
5
1 Shopper Approved - Review Star
10
Price Satisfaction
4.5
5 Shopper Approved - Review Star
194
4 Shopper Approved - Review Star
58
3 Shopper Approved - Review Star
33
2 Shopper Approved - Review Star
4
1 Shopper Approved - Review Star
6
Customer Service
3.4
5 Shopper Approved - Review Star
18
4 Shopper Approved - Review Star
2
3 Shopper Approved - Review Star
3
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
11
SHOW DETAILS

5-star reviews
500+

5-star reviews

About this Company

Welcome to ProDoorHardware, a family owned business for over 40 years. We stock almost 2 million items in our warehouses and have all of the merchandise that is needed for commercial facilities including schools, institutions, and government buildings.  We cater to the small business owner as well and have trained technicians on staff that are able to answer all of your complex questions. 

At ProDoorHardware, we stock all of the major brands such as Von Duprin, Corbin Russwin, LCN, Schlage, Hes, Falcon, Ilco, Kaba Mas, dormakaba, Adams Rite, Securitron, Stanley Security, Detex, Sargent, RCI, Arrow, Rixon, just to name a few. Orders place by 3:00 PM ship same day for all in stock items. We feature real-time inventory on our website and all orders $170.00 and over feature Free Shipping.

Thank you for your order and welcome to the ProDoorHardware family and we hope you will come back to see us in the future. We guarantee 100% satisfaction as well as the Norton Shopping Guarantee!

Filter
J
Shopper Approved - Verified Customer Joe O.
03/30/2020 , MO

Didn't respond to our emails or phone calls. Never found out when my product would be delivered and one day it just showed up

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
4/5
Price
3/5
Customer Service
1/5
Delivery
1/5

R
Shopper Approved - Verified Customer rocky K.
03/29/2020 , WA

so far so good. Maintenance staff had said this part was not available...you had it and we are good to go again. That is, when we can worship again together.
May you all experience a new awareness of your importance during this trying time.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
4/5

P
Shopper Approved - Verified Customer PATRICK S.
03/23/2020 , GA

CHARGED TWICE FOR ONE ITEM, NO WAY TO CONTACT THESE GUYS VIA PHONE...DON'T USE THEM!!!!

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
1/5
Price
1/5
Customer Service
1/5
Delivery
1/5

J
Shopper Approved - Verified Customer James M.
03/23/2020 , NJ

Great company great product!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

T
Shopper Approved - Verified Customer t.j.
03/21/2020 , MA

Site search function is kind of weird but I got it to work. It helps to have an exact, full part # from elsewhere, because they have parts in stock that will not show up using descriptive search terms and trying to narrow it down.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

W
Shopper Approved - Verified Customer Witold R.
03/19/2020 , NJ

All Shopping experience was good, Delivery time was good,
Overall this hardware looks nice and seems to be good quality just not what I need.
For some reason product it self did not arrive as I was ordering. From Falcon catalogue and website picture description handle lever suppose to have different shape and cylinder suppose to have different fastening and larger masking plate.
I can not use this to replace my existing broken lever, will need to keep shopping for fire rated door latch one side lever.

Would Recommend
5/5
Would Buy Again
4/5
Product Satisfaction
2/5
Price
5/5
Delivery
5/5

A
Shopper Approved - Verified Customer Annie A.
03/17/2020 , AZ

Thank you

Would Recommend
5/5
Would Buy Again
5/5

M
Shopper Approved - Verified Customer Marc H.
03/14/2020 , NJ

Fast shipping and great communications, item arrives safely- undamaged.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

R
Shopper Approved - Verified Customer ronald E.
03/14/2020 , OR

Easy to use

Would Recommend
5/5
Would Buy Again
5/5

D
Shopper Approved - Verified Customer Darrell O.
03/14/2020 , IL

all good

Would Recommend
5/5
Would Buy Again
5/5

J
Shopper Approved - Verified Customer Julie M.
03/13/2020 , IL

User friendly website

Would Recommend
5/5
Would Buy Again
5/5

T
Shopper Approved - Verified Customer Troy D.
03/13/2020 , TN

Typing a message is a pain in the *#• do the stars and let it go

Would Recommend
5/5
Would Buy Again
5/5

C
Shopper Approved - Verified Customer Chip H.
03/12/2020 , VA

Had what I needed at the best price.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

J
Shopper Approved - Verified Customer James D.
03/11/2020 , NE

I never received my item. Their site said in-stock. But, they continually lie and say their inventory system is having problems with connecting to the site and it's actually NOT in-stock. Sites like this use that kind of lie all the time to lure you into buying from them. Avoid at all costs!!!

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
1/5
Price
2/5
Customer Service
1/5
Delivery
1/5

I
Shopper Approved - Verified Customer Irving L.
03/10/2020 , MD

Straight forward process

Would Recommend
3/5
Would Buy Again
3/5

G
Shopper Approved - Verified Customer Greg S.
03/09/2020 , MI

Pricing was key on this sale. You were priced way less than others. Thanks.

Would Recommend
5/5
Would Buy Again
5/5

H
Shopper Approved - Verified Customer Hiram O.
03/06/2020 , OH

Great so far

Would Recommend
5/5
Would Buy Again
5/5

R
Shopper Approved - Verified Customer Robert S.
03/06/2020 , NJ

HATE SURVEYS

Would Recommend
4/5
Would Buy Again
4/5

D
Shopper Approved - Verified Customer Danish K.
03/06/2020 , TX

ggod job

Would Recommend
4/5
Would Buy Again
4/5

B
Shopper Approved - Verified Customer Bruce M.
03/06/2020 , MS

Excellent follow through and speed of the order process

Would Recommend
5/5
Would Buy Again
5/5

Why Trust Verified Reviews?

Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.

Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.

As a consumer, here's how you can tell the difference:

Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.

Unverified Reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.

So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.

Are you a Business?

See What Shopper Approved
Can Do For You

Inactive Business
Website

© 2024 ShopperApproved.com. All rights reserved. Learn more about Shopper Approved.

This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2024