HealthyFeetStore.com Reviews

5 Stars

4.7 Overall Rating

Based on 11,969

Price

4 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

4 Stars Average

Featured HealthyFeetStore.com Reviews

Bruce H | Submitted 4 May 2016
Verified Customer

The only comment I have is that on another order # HF-222447 for model # 626v2 mens 7036705 you don't have the wide in stock. Why don't you address the problem and ramp up manufacture of said item to accommodate the demand for this product.

Response from HealthyFeetStore.com:

Thank you for your comment and shopping with the healthy feet store.

I will pass the information along to new balance.

-The healthy feet store

Kathleen R | Submitted 3 May 2016
Verified Customer

I am SO angry. I called your customer service department the day after I received the shoes to return them because they hurt my feet, which is not what orthopedic shoes should do. They were very nice but twice emailed me what was supposed to be a UPS label, which instead was a line with shade below it. Then the representative said she would mail the UPS label to my home address but she did NOT. There was no problem in the email with the return form, it printed out just fine since it was a hyperlink. How about sending the UPS label THAT way if you can't mail it?! Or send it as an attachment. I have a common email service so I can't believe this hasn't happened before. Please fix this ASAP.

Price 1 1.0
Product Satisfaction 1 1.0

Response from HealthyFeetStore.com:

Thank you for reaching out to let us know you did receive your return label in the mail yesterday. I'm glad we were able to get this resolved for you.

-The healthy feet store

Anonymous Customer | Submitted 3 May 2016
Verified Customer

Not clear how to navigate site if I find I have ordered 2 instead of 1 of the same item. Otherwise, it was a good experience.

Response from HealthyFeetStore.com:

Please call our customer service at 1-866-324-3338 or email Cservice@healthyfeetstore.com we can go over your order with you and correct anything that needs to be fixed.

-The healthy feet store

Robert W | Submitted 3 May 2016
Verified Customer

great products

Evy B | Submitted 27 Apr 2016
Verified Customer

Amanda in Customer Service was a great help to me. We received the delivery on the anticipated date and everything was nicely packaged and there was no damage to the product. Thanks!

Price 5 5.0
Product Satisfaction 5 5.0
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