Guaranty.com RV Service Reviews

5 Stars

4.7 Overall Rating

Based on 61

Customer Service

5 Stars Average

Featured Guaranty.com RV Service Reviews Write a Review

Jerry f | OR, United States | Submitted 16 Feb 2017

“Everybody was top notch! Great service crew! ”

Customer Service 5 5.0

Response from Guaranty.com RV Service:

Dear Jerry, thank you for your excellent review and kind comments. We will pass on your kudos to our employees. Have a wonderful day!

Tom and Leanne E | OR, United States | Submitted 10 Feb 2017


We recently purchased a 2014 Forest River V-Cross at Guaranty. The sales was a no pressure, relaxing, experience. We have a small, steep, gravel driveway with a narrow turn around at the top near the house. Jason Callahan sent Brad to help make sure we could get the 5th Wheel up the driveway and negotiate the turn around with no problems. After we got it successfully parked, the rain started. Turns out the back window leaked. I called and talked to Steve Overlin who has bent over backward to help us. He got us in the same day for repairs. Guaranty's Service department is extremely busy, yet they made room for us in immediately. Their follow up has been excellent and we are looking forward to doing business with Guaranty for many years. Thanks to Terry Muir, Steve Overlin, Brad, Jason Callahan, Ed Neves, Dib and all the service guys who dropped what they were doing and helped us with our issue.

Tom and Leanne Eichhorn.

Customer Service 5 5.0

Response from Guaranty.com RV Service:

Dear Tom and Leanne, thank you for your excellent review and kind comments. We will pass on your kudos to our employees. Have a wonderful day!

B Low | NM, United States | Submitted 27 Jan 2017

“Sherry always goes above and beyond to help us solve our issues! She just got our parts for the domestic freezer that domestic said well not sure if we make that part. And Ted....can't say enough good things about him!! He is super helpful when I call and say help!! He knows his stuff!!! And if he does not know an answer (which rarely happens) he will look into it and call you back! Thanks guys!!! Your the best!!!”

Customer Service 5 5.0

Response from Guaranty.com RV Service:

Dear B Low, thank you for your excellent review and kind comments. We will pass on your kudos to Sherry and Ted. Have a wonderful day!

Steve Walsh. | OR, United States | Submitted 1 Feb 2017

“They have been great especially my service advisor Shane and his people.”

Response from Guaranty.com RV Service:

Dear Steve, thank you for your great review and kind comments. We will pass on your kudos to our employees. Have a wonderful day!

great s | OR, United States | Submitted 28 Jan 2017

“very good and efficient service. mechanics are good at what they do and service from start to finish is great”

Customer Service 5 5.0

Response from Guaranty.com RV Service:

Dear Guaranty customer, thank you for your great review and kind comments. Have a wonderful day!

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