GalacticSnowSports.com Reviews

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

3,207 Verified Customer Reviews

3,207 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
2474
(77.1%)
4 Shopper Approved - Review Star
596
(18.6%)
3 Shopper Approved - Review Star
99
(3.1%)
2 Shopper Approved - Review Star
21
(0.7%)
1 Shopper Approved - Review Star
17
(0.5%)

Delivery Time
4.7
5 Shopper Approved - Review Star
1083
4 Shopper Approved - Review Star
160
3 Shopper Approved - Review Star
47
2 Shopper Approved - Review Star
12
1 Shopper Approved - Review Star
10
Customer Service
4.5
5 Shopper Approved - Review Star
104
4 Shopper Approved - Review Star
17
3 Shopper Approved - Review Star
7
2 Shopper Approved - Review Star
5
1 Shopper Approved - Review Star
4
Product Satisfaction
4.5
5 Shopper Approved - Review Star
845
4 Shopper Approved - Review Star
323
3 Shopper Approved - Review Star
95
2 Shopper Approved - Review Star
29
1 Shopper Approved - Review Star
20
SHOW DETAILS

5-star reviews
2,250+

5-star reviews

6 years collecting reviews
Filter
I
Shopper Approved - Verified Customer Irene R.
04/11/2021

I was pleasantly surprised by the quality of the skies. I think they will serve my kids well for a couple of seasons.

Product Satisfaction
5/5
Delivery
5/5

J
Shopper Approved - Verified Customer Juila S.
04/11/2021

Very positive!!


A
Shopper Approved - Verified Customer Andre Q.
04/08/2021 , NY

Easy searching items and great prices. Hopefully the items are in good condition despite being used.

Product Satisfaction
5/5
Customer Service
5/5
Delivery
5/5

S
Shopper Approved - Verified Customer Sabrina G.
04/08/2021

I was very pleased with the ease and timeliness of the ordering and delivery process

Product Satisfaction
5/5
Delivery
5/5

K
Shopper Approved - Verified Customer Kenna S.
04/08/2021 , MN

Havent got the skis yet but the process was simple and the sizing chart super helpful.
Got the skiis in time to ski a bunch. One of the boots was too small but returning it was fairly simple and I got my money back quickly. The skis we kept and the boots we kept are great!

Product Satisfaction
4/5
Customer Service
5/5
Delivery
5/5

E
Shopper Approved - Verified Customer Erika K.
04/08/2021 , CO

Easy, affordable, and reliable.

Product Satisfaction
3/5
Customer Service
5/5
Delivery
3/5

M
Shopper Approved - Verified Customer Mario J.
04/07/2021

Good

Product Satisfaction
4/5
Delivery
5/5

S
Shopper Approved - Verified Customer Stacie J.
04/07/2021 , PA

Great experience

Product Satisfaction
5/5
Delivery
5/5

B
Shopper Approved - Verified Customer Bryan D.
04/06/2021

Great website. Easy to use

Product Satisfaction
4/5
Delivery
4/5

P
Shopper Approved - Verified Customer Peyton C.
04/06/2021 , MD

Very fast shipping. Product exactly as advertised.

Product Satisfaction
5/5
Delivery
5/5

B
Shopper Approved - Verified Customer brian F.
04/06/2021

easy to shop great selection

Product Satisfaction
5/5
Customer Service
5/5
Delivery
5/5

S
Shopper Approved - Verified Customer Scott K.
04/05/2021

Product was good, arrived in a timely manner and was very satisfactory.

Product Satisfaction
5/5
Delivery
5/5

T
Shopper Approved - Verified Customer Thomas N.
04/04/2021 , SC

Awesome Service and Product!!!!!!!!!!!!!!! Saving money and getting quality stuff is a wonderful thing!

Product Satisfaction
5/5
Delivery
5/5

M
Shopper Approved - Verified Customer Mason T.
04/03/2021 , MI

Good and easy, I appreciate you putting items in packages so somebody new to skiing like us could easily set set up.

Product Satisfaction
4/5
Delivery
5/5

C
Shopper Approved - Verified Customer Charles G.
04/02/2021 , MA

Quick delivery, products as promised

Product Satisfaction
5/5
Delivery
5/5

K
Shopper Approved - Verified Customer Kelly B.
04/01/2021

Shipped & arrived super fast... Great & easy experience buying used skis for my toddler. Will definitely buy from Galactic again!

Product Satisfaction
4/5
Delivery
5/5

K
Shopper Approved - Verified Customer Karl S.
03/31/2021 , CA

Product was deflective which was covered but had to pay additional for shipping

Product Satisfaction
1/5
Customer Service
1/5
Delivery
3/5

Company Response

Hi Karl,

The product in question (GSS Adjustable Ski Poles) was not defective. You provided us pictures of the damage you claimed was due to a defect, which our team reviewed. It was pretty clear that the damage was not caused by normal use on the slopes or due to any defect in workmanship. We have included a copy of the image to illustrate just how bad it was.

An aluminum ski pole does not bend to the point that the aluminum is snapped in half without some very excessive force. Rather than telling you that were unable to cover damage caused by misuse/accident or whatever the case was we offered you a replacement set of poles for free (at the time of this reply they are $49.99) and only asked that you covered the cost of shipping. Sorry to hear that you were not satisfied with this resolution, but we believe that it was a fair resolution considering the circumstances.

Regards,

GalacticSnowSports.com


B
Shopper Approved - Verified Customer Bryce W.
03/30/2021 , CA

Easy to find an understand what I wanted to purchase. good detail to pick right size. Decent price. Not cheap, but decent.

Product Satisfaction
4/5
Delivery
4/5

S
Shopper Approved - Verified Customer SLH
03/30/2021

Na

Product Satisfaction
3/5
Delivery
4/5

R
Shopper Approved - Verified Customer Rachael H.
03/29/2021

Everything was good

Product Satisfaction
4/5
Delivery
4/5

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