FransWicker.com Reviews

About this Company

Fran's has been serving the public as a family run business for over 45 years, offering the finest quality wicker, rattan, teakwood and cast aluminum products at our 100,000 square foot showroom. 

Our wide assortment includes: living rooms, bedrooms, dining rooms, home office, bathroom, children's, porch and patio furniture and much much more. 

As a direct importer with factories around the world, we are able to offer the highest quality, variety of styles and the best pricing found anywhere. 

Fran's has over 120 designer fabrics to choose from, including Sunbrella. Our on-premise custom cushion department allows you to uniquely create or coordinate any room inside or outside your home. 

Our large in stock inventory guarantees fast shipment of your order. 

Fran's Wicker and Rattan Furniture delivers anywhere in the continental U.S., and satisfaction is guaranteed.

Filter

954 Verified Customer Reviews

954 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.4

Overall Star
Rating

5 Shopper Approved - Review Star
688
(72.1%)
4 Shopper Approved - Review Star
140
(14.7%)
3 Shopper Approved - Review Star
48
(5%)
2 Shopper Approved - Review Star
15
(1.6%)
1 Shopper Approved - Review Star
63
(6.6%)

Product Satisfaction
4.5
5 Shopper Approved - Review Star
118
4 Shopper Approved - Review Star
24
3 Shopper Approved - Review Star
7
2 Shopper Approved - Review Star
7
1 Shopper Approved - Review Star
5
Would Recommend
4.5
5 Shopper Approved - Review Star
715
4 Shopper Approved - Review Star
124
3 Shopper Approved - Review Star
38
2 Shopper Approved - Review Star
17
1 Shopper Approved - Review Star
60
Customer Service
4.5
5 Shopper Approved - Review Star
36
4 Shopper Approved - Review Star
6
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
2
Price Satisfaction
4.4
5 Shopper Approved - Review Star
99
4 Shopper Approved - Review Star
42
3 Shopper Approved - Review Star
12
2 Shopper Approved - Review Star
6
1 Shopper Approved - Review Star
2
SHOW DETAILS

5-star reviews
500+

5-star reviews

7 years collecting reviews

About this Company

Fran's has been serving the public as a family run business for over 45 years, offering the finest quality wicker, rattan, teakwood and cast aluminum products at our 100,000 square foot showroom. 

Our wide assortment includes: living rooms, bedrooms, dining rooms, home office, bathroom, children's, porch and patio furniture and much much more. 

As a direct importer with factories around the world, we are able to offer the highest quality, variety of styles and the best pricing found anywhere. 

Fran's has over 120 designer fabrics to choose from, including Sunbrella. Our on-premise custom cushion department allows you to uniquely create or coordinate any room inside or outside your home. 

Our large in stock inventory guarantees fast shipment of your order. 

Fran's Wicker and Rattan Furniture delivers anywhere in the continental U.S., and satisfaction is guaranteed.

Filter
B
Shopper Approved - Verified Customer Becky G.
3 days ago

Easy and I have shopped and bought wicker hampers from Fran’s and awesome products. Only thing I was curious about why advertise spring sale price $84 but was not so??

Would Recommend
5/5

R
Shopper Approved - Verified Customer Richard C.
3 days ago

Used products for 25 years. Resolved all questions on replacement cushions sizes and the project was completed on time

Would Recommend
5/5
Product Satisfaction
5/5
Price
4/5

J
Shopper Approved - Verified Customer Janet J.
3 weeks ago

Long time customer! Always great service.

Would Recommend
5/5

A
Shopper Approved - Verified Customer Anthony M.
02/08/2024

Easy to navigate and order

Would Recommend
5/5

A
Shopper Approved - Verified Customer Aunty B.
02/01/2024 , Tx

Poor customer service. Product not what I ordered but I kept it anyway.

Tried ordering another product that was advertised on sale, Fran's would not honor the advertised price and would not respond to contacts.

In the past, I made several great purchases with great service.... Not any more!

Would Recommend
2/5
Product Satisfaction
2/5
Price
3/5
Customer Service
2/5

L
Shopper Approved - Verified Customer Lyn S.
02/01/2024

Website was confusing; should explicitly state the price is for pillows ONLY! Men who delivered the chaises scratched one chair arm rest and our wooden trim when they walked through the doorway into our addition.

Would Recommend
3/5
Product Satisfaction
5/5
Price
4/5
Customer Service
5/5

A
Shopper Approved - Verified Customer Alan D.
01/19/2024

What a FANTASTIC SALE !!

Would Recommend
5/5

L
Shopper Approved - Verified Customer Lucia B.
01/18/2024

Awesome discount…thank you.

Would Recommend
4/5

C
Shopper Approved - Verified Customer Crystal S.
01/01/2024

Like the inventory and that there's promo codes

Would Recommend
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
11/28/2023

had many experiences with them in the past as well as today and can say best service!!!

Would Recommend
5/5

M
Shopper Approved - Verified Customer Mary D.
11/08/2023 , Washington

Easy to order- user friendly. The dining set is beautiful! Such great quality. The staff was so amazing and courteous., great experience!

Would Recommend
5/5
Product Satisfaction
5/5
Price
5/5

A
anastasia
11/08/2023

called to see if item is in stock and was told i would be notified later. Better communication is needed. The web order went great but now wondering if you eben have it available. Thank you

Would Recommend
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

F
Shopper Approved - Verified Customer Freda T.
11/07/2023

It was very easy to navigte.

Would Recommend
5/5

P
Shopper Approved - Verified Customer Patricia A.
11/05/2023 , Oakton, Virginia

Customer service was excellent! The lady I dealt with was wonderful

Would Recommend
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

M
Shopper Approved - Verified Customer Mary D.
10/29/2023

Great communication, friendly service and responsive!

Would Recommend
5/5

M
Shopper Approved - Verified Customer Mary
10/22/2023

I purchased an all weather wicker dining set over 15 years ago. It still looks almost brand new and is my greatest joy sitting on out on my deck. Buying new cushions. Fran’s w
wicker products are high quality and worth every penny!

Would Recommend
5/5

V
Shopper Approved - Verified Customer Valerie P.
10/16/2023

I can’t track my order.

Would Recommend
2/5

K
Shopper Approved - Verified Customer Kathleen M.
09/16/2023 , Colorado

Customer service has been terrible. What is stated on the website is not what I have been told by the customer service rep. Very LONG wait for a set of replacment cushions and NO communication. Very poor service.

Would Recommend
4/5
Product Satisfaction
4/5
Price
5/5
Customer Service
5/5

J
Shopper Approved - Verified Customer Jennifer M.
09/03/2023

Great website!

Would Recommend
5/5

K
Shopper Approved - Verified Customer Ken M.
07/06/2023

Shipping price not shown till order is entered. Sales discount not shown till order is entered. The customer service number shown is for an adult call line. Survey guidelines are not disclosed.

Would Recommend
1/5

Why Trust Verified Reviews?

Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.

Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.

As a consumer, here's how you can tell the difference:

Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.

Unverified Reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.

So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.

Are you a Business?

See What Shopper Approved
Can Do For You

Inactive Business
Website

© 2024 ShopperApproved.com. All rights reserved. Learn more about Shopper Approved.

This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2024