Fathead.com Reviews

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

16,017 Verified Customer Reviews

16,017 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.6

Overall Star
Rating

5 Shopper Approved - Review Star
12K+
(78.1%)
4 Shopper Approved - Review Star
1777
(11.1%)
3 Shopper Approved - Review Star
703
(4.4%)
2 Shopper Approved - Review Star
360
(2.2%)
1 Shopper Approved - Review Star
671
(4.2%)

Customer Service
3.9
5 Shopper Approved - Review Star
1404
4 Shopper Approved - Review Star
180
3 Shopper Approved - Review Star
164
2 Shopper Approved - Review Star
113
1 Shopper Approved - Review Star
439
SHOW DETAILS

5-star reviews
12K+

5-star reviews

5 years collecting reviews
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D
Don
01/12/2019 , NY

UnHappy

Merchant Choice

It looked like a good gift for the kids... NOT

Custom Vinyl - 48" x 60"
Custom Vinyl - 48" x 60"
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01/12/2019

UNHAPPY with Fatheads

I now have purchased 2 fatheads from you of my kids and both come out very bad. It gave me all the options to choose from but quality was very,very poor


T
Tler
12/11/2018 , IL

Smooth transaction...no issues.

Product Choice

We are Iowa Hawkeye fans. GO HAWKS!

Merchant Choice

My son wanted a Fathead for his wall

12/11/2018

I purchased this as a Christmas gift for my son. I looked it over and it looks ok but I don't know how well it will hang yet. It looks just like the picture!


B
BE
12/08/2018

Ordered my fat head on 11/19 and as of 12/9 it hasn't arrived. Called customer service said needed by Saturday.

Customer Service
2/5

Product Choice

My grandkids asked for them

Merchant Choice

Grandsons love your product. Have bought many in the past. First time with a problem


N
Nick
12/06/2018 , IN

Easy to upload photo, received a proof to confirm the image and fast shipping. Not much more to do to make this a great experience!

Merchant Choice

Product quality.


A
Anonymous Customer
12/05/2018

I received this email asking me how you did, but I still have not received my shipment.

Customer Service
2/5

Product Choice

Second purchase

Merchant Choice

I chose fat head because I have used your products before. I was not happy with the customer service and then, but I figured I would try again.

Merchant Response

Fathead.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
Dry Erase Graph White Board - Fathead Removable Wall Decal
Dry Erase Graph White Board - Fathead Removable Wall Decal
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12/05/2018

I still haven’t received my order.


A
Anonymous Customer
12/05/2018 , WA

It was excellent. Your product really finished my room. Thank you


E
Erin C.
12/05/2018 , KY

Easy to use & great custom piece! Just wish it hadn't been damaged in shipping

Product Choice

For the life size impact

Merchant Choice

Online add with a discount & friend reccomend

Custom Life-Size Stand Out - 74"
Custom Life-Size Stand Out - 74"
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12/05/2018

Crowd pleaser!

I was really impressed with how easy it was to upload my photo & create this lifesize cutout for my coworker. The entire office got such a kick out of it, and the fun with photo ops never end! My only complaint was likely with the delivery company, as there were 2 small puncture wounds on his leg region when I opened the box. So maybe just heavier packaging to protect these cool pieces would be great!


A
Anonymous Customer
12/05/2018

Ordering the teammates are harder to find. Some of them aren't available any longer. And the prices have gone up TWICE in less than one year. I've been ordering from you for 8 years and the price has always been $14.99 then they went to $19.99 ok I under stand increase but the less than 3 months the go UP to $24,99.

Customer Service
4/5

Merchant Choice

I tried one other company and it didnt stick well even after coating them polyurethane.

Product Choice

. Teammates fit on cornhole boards.

Merchant Response

Fathead.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

M
Mark
12/05/2018 , MN

Package could have been better. The face of my cutout was on the same side at where the break in the box was to cut open. This resulted in a puncture on the face side of my purchase. If the item was flipped the puncture would have just taken place on the backside that has the words fathead all over it.

Product Choice

Custom fathead cutout

Merchant Choice

Only company that I know that offers the product


S
Senior Y.
12/04/2018 , MS

Overall I had a good experience. I was please with the overall product but disappointed that my packaging did not say DO NOT BEND anywhere on it. So somewhere in transit it was bend slightly and now there is a slight crease across the picture right above my sons mouth.

Product Choice

I have friends who have purchased from you in the past


A
Anonymous Customer
12/04/2018

I have not yet received my purchase after almost 2 weeks.

Also, since I went to your website and entered my e-mail address, I have been inundated with spam e-mails of inappropriate/explicit material.

Merchant Response

Fathead.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

D
Denny
12/03/2018 , VA

Would not adjust your Black Friday pricing. Listed sell and then next day made it $10 cheaper. Called customer and he was a jerk. Said nothing we can do for you. Will never get any of my money again. If you are going to run a sale. List and let it go!! Also emailed and again just said sorry. Well that don't cut it.

Customer Service
1/5

Product Choice

Christmas. But again never again. Your

Merchant Choice

Never bought before thought would be cool for my son. But will never buy again after my customer service experience. You don’t value your customers.

Merchant Response

Fathead.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

M
Michael Rebuck
12/03/2018

Experience was just okay

Product Choice

Thought it would turn out

Merchant Choice

Saw it online

Merchant Response

Fathead.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
Custom Canvas - 11" x 14" - Photo Wrap - Depth 1.5"
Custom Canvas - 11" x 14" - Photo Wrap - Depth 1.5"
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12/03/2018

Just okay

The canvas print I had done is somewhat blurry. Not sure I’d use again


C
Christine
12/03/2018 , RI

Helpful ,imformative, on your choice .Keeping you informed and updated on its process .

Merchant Choice

It was a recommended.

Custom Vinyl - 24" x 36"
Custom Vinyl - 24" x 36"
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12/03/2018

Very impressed with helping me threw the process .Keeping me informed of my choice .Would do this again .


K
Kristin
12/03/2018 , AZ

So far no real issues. Came in a decent amount of time but Im not sure If I am to just put a pin or nail through the fathead or if it peals off? No instructions came with it and it just looks like it just gets nailed to the wall?

Product Choice

Son is a huge Lebron James fan

Merchant Choice

something different for my son for Christmas

Merchant Response

Fathead.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

A
Anonymous Customer
12/03/2018

Haven't received my order yet. When I called customer service they couldn't tell me what was going on with my order. Promised me a callback by he end of the business day with an update; and that never happened. Finally received word that my order was shipped...6 business days after order.

Very disappointed

Customer Service
1/5

Merchant Response

Fathead.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

J
JP
12/03/2018 , NJ

Price dropped two days after order. I called customer service and they refused to match the sale price. They told me I needed to order another one and return the original purchase at my shipping cost. Not good business and I will not order again.

Customer Service
1/5

Merchant Response

Fathead.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

B
Billy
12/03/2018 , OR

Great experience for such a great gift idea

Merchant Choice

Always wanted one

Product Choice

Quality,plain and simple.

Custom Vinyl - 11" x 14"
Custom Vinyl - 11" x 14"
Read more reviews about this product

12/03/2018

Great keepsake gift.

What a super cool gift. I love how my picture came out. A killer way to have a moment in time as a keepsake that will make an impact for years. Thanks Fathead.


B
Brenda
12/03/2018 , WI

Almost 3 weeks and still not shipped. Customer service promised tracking three times and still haven't received it.

Customer Service
1/5

Merchant Response

Fathead.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

12/03/2018

Almost 3 weeks and hasn’t shipped yet


B
Bill J.
12/03/2018 , TN

Customer service is the backbone of any business and Fathead understands this!
I've had several projects over the last few months and worked with the
professionals in customer service to help me complete them. (You guys know who you are!)
Fathead treated my projects as if they were their own. Truly a positive experience!
Great products with exceptional value,...coupled with extraordinary customer service!
I wish more companies would use the Fathead business model!

Customer Service
5/5

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