Facialsource.com Reviews

About this Company

Facial Source holds a collection of Clarisonic brush head replacements along with other high quality make-up accessories at a low price!

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

2,320 Verified Customer Reviews

2,320 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
2029
(87.5%)
4 Shopper Approved - Review Star
205
(8.8%)
3 Shopper Approved - Review Star
47
(2%)
2 Shopper Approved - Review Star
9
(0.4%)
1 Shopper Approved - Review Star
30
(1.3%)

Would Buy Again
4.8
5 Shopper Approved - Review Star
2001
4 Shopper Approved - Review Star
203
3 Shopper Approved - Review Star
72
2 Shopper Approved - Review Star
10
1 Shopper Approved - Review Star
34
Price Satisfaction
4.7
5 Shopper Approved - Review Star
147
4 Shopper Approved - Review Star
16
3 Shopper Approved - Review Star
9
2 Shopper Approved - Review Star
5
1 Shopper Approved - Review Star
3
Product Satisfaction
4.4
5 Shopper Approved - Review Star
127
4 Shopper Approved - Review Star
23
3 Shopper Approved - Review Star
16
2 Shopper Approved - Review Star
4
1 Shopper Approved - Review Star
10
Customer Service
4.3
5 Shopper Approved - Review Star
53
4 Shopper Approved - Review Star
9
3 Shopper Approved - Review Star
4
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
7
SHOW DETAILS

5-star reviews
2,000+

5-star reviews

6 years collecting reviews

About this Company

Facial Source holds a collection of Clarisonic brush head replacements along with other high quality make-up accessories at a low price!

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R
Shopper Approved - Verified Customer Ruth J.
04/03/2021 , MO

Ok

Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

R
Shopper Approved - Verified Customer Richard W.
03/18/2021

1234

Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

P
Shopper Approved - Verified Customer Pat R.
03/15/2021 , AZ

I received what I wanted in a relatively short time period. I was impressed with the communications you sent. Thank you.

Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

K
Shopper Approved - Verified Customer Kelly J.
03/02/2021 , VA

My order took about two+ months to receive. I inquired on it a few times as I never received tracking info nor could log on to the site to check my order. I didn't expect to get a response based on similar complaints on the Better Business Bureau website about no communication and products never showing up and that this was a scam company. Low and behold they did come one day. They're definitely knockoff pieces but they do fit on my Clarisonic so I hope they don't break.

Would Buy Again
1/5
Product Satisfaction
3/5
Price
5/5
Customer Service
3/5

P
Shopper Approved - Verified Customer Philippa L.
02/28/2021

Quick and easy and they state they have the REAL items - NOT knock offs. Items took a bit to get to me because of Covid, but for the AMAZING price and quality of REAL item, I can wait. Customer service responded to me with updates on the shipping.. excellent amazing quality!

Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

D
Shopper Approved - Verified Customer Delaina Y.
02/28/2021

I made an order from you on February 8th and didn’t get the correct product. I have contacted you with no response. I would like a refund. How do I counted you for that.

Would Buy Again
1/5

S
Shopper Approved - Verified Customer Suv C.
02/26/2021 , CA

Do night buy these facial brushes. They will not work with any clarisonic product. Yes they are cheap but save your money. I ordered them on December 28th and did not get them until almost a month letter. I constantly contacted customer service and they just gave me the 'oh there coming' I understand its Covid times but a month for a couple of replacement brushes? They should of put that on the site making customers aware that shipping is backed up and will not receive purchase for a few weeks. Will absolutely not be buying anything from this site again.

Would Buy Again
1/5
Product Satisfaction
1/5
Price
5/5
Customer Service
1/5

C
Shopper Approved - Verified Customer Chanel
02/25/2021

I've made a order since February 2nd still did not receive tracking or anything where is my product.

Would Buy Again
1/5

M
Shopper Approved - Verified Customer Marti
02/23/2021

Easy to order great price nice discounts

Would Buy Again
5/5

B
Shopper Approved - Verified Customer beth E.
02/22/2021

no notice of date of arrival or shipping time. I have no idea when my item will arrive I paid on 2/8

Would Buy Again
1/5

D
Shopper Approved - Verified Customer Donna S.
02/17/2021

I went to this company for my replacement brush heads and noticed then, the variety of brushes available at affordable pricing. I am now ordering more trying the different types.

Would Buy Again
5/5

D
Shopper Approved - Verified Customer DQA
02/15/2021 , NY

Took two months, several emails, contacting BBB, my credit card company and the attorney general's office before they stopped lying about order and finally sent. TERRIBLE BUSINESS AND SERVICE! Do not order from this company!

Would Buy Again
1/5
Product Satisfaction
2/5
Price
2/5
Customer Service
1/5

R
Shopper Approved - Verified Customer Rebekah D.
02/12/2021

I have not received any update on my order yet the funds have left my account....no idea if I'm going to receive my order, ever.

Would Buy Again
2/5
Product Satisfaction
4/5
Price
2/5
Customer Service
1/5

I
Shopper Approved - Verified Customer Isabella F.
02/11/2021

Really easy to navigate and find what you need

Would Buy Again
5/5

S
Shopper Approved - Verified Customer Shelley A.
02/10/2021

Very easy!

Would Buy Again
5/5

K
Shopper Approved - Verified Customer Kristin
02/09/2021

The packaging ideas offered were a bit confusing; as not certain how many I was purchasing. Think I get the discount program and explanation. Would be 5* rating if I was certain!

Would Buy Again
4/5

A
Shopper Approved - Verified Customer Andrea H.
02/08/2021 , NJ

The order that was supposed to be 3-4 days delivery ended up being weeks. Christmas present delivered after New Years. But the customer service agent read & responded to the problem. Supply chain problem in the age of Covid. Not life's biggest problem.

Would Buy Again
4/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

J
Shopper Approved - Verified Customer Julene H.
02/07/2021

Very easy to use. Great prices.

Would Buy Again
5/5

M
Shopper Approved - Verified Customer Michelle L.
02/06/2021

Great so far. Hope the heads fit my Mia!

Would Buy Again
5/5

P
Shopper Approved - Verified Customer Paula A.
02/05/2021

I had searched everywhere for the product I bought. I found it easily here. The shipping took longer than expected, but the customer service staff were super responsive. I had a great experience.

Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

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