Eliteappliance.com Reviews

About this Company

Shop Elite Appliance for luxury appliances from top-rated brands. Browse pro-style ranges, built-in refrigerators, European designer appliances and much more.

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1,227 Verified Customer Reviews

1,227 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
1063
(86.6%)
4 Shopper Approved - Review Star
76
(6.2%)
3 Shopper Approved - Review Star
38
(3.1%)
2 Shopper Approved - Review Star
19
(1.5%)
1 Shopper Approved - Review Star
31
(2.5%)

Would Buy Again
4.7
5 Shopper Approved - Review Star
1064
4 Shopper Approved - Review Star
79
3 Shopper Approved - Review Star
26
2 Shopper Approved - Review Star
12
1 Shopper Approved - Review Star
47
Would Recommend
4.7
5 Shopper Approved - Review Star
1060
4 Shopper Approved - Review Star
81
3 Shopper Approved - Review Star
30
2 Shopper Approved - Review Star
13
1 Shopper Approved - Review Star
44
Price Satisfaction
4.4
5 Shopper Approved - Review Star
258
4 Shopper Approved - Review Star
84
3 Shopper Approved - Review Star
39
2 Shopper Approved - Review Star
9
1 Shopper Approved - Review Star
11
Product Satisfaction
4.3
5 Shopper Approved - Review Star
286
4 Shopper Approved - Review Star
45
3 Shopper Approved - Review Star
26
2 Shopper Approved - Review Star
8
1 Shopper Approved - Review Star
36
Delivery Time
4.3
5 Shopper Approved - Review Star
272
4 Shopper Approved - Review Star
52
3 Shopper Approved - Review Star
28
2 Shopper Approved - Review Star
12
1 Shopper Approved - Review Star
37
Customer Service
3.1
5 Shopper Approved - Review Star
49
4 Shopper Approved - Review Star
11
3 Shopper Approved - Review Star
8
2 Shopper Approved - Review Star
10
1 Shopper Approved - Review Star
41
SHOW DETAILS

5-star reviews
1,000+

5-star reviews

5 years collecting reviews
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E
Erik
02/15/2024 , TX

This is an early review of Elite Appliances product sales and purchase. I received and had a great experience with the sales staff. They are knowledgeable and listened to every question and concern with purchase. I will be back again to purchase from them.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

C
Christina J.
02/08/2024 , TX

Great experience. Beautiful showroom. Was taken care of by Jeremy Cash immediately. Did not feel pressured. Jeremy listened to our needs and guided us to the best option. Would highly recommend.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

A
Anonymous Customer
02/02/2024 , TX

The only issue I encountered was that I was inquiring about a specific appliance that I saw on your website and I called wanting more info and Brian said he would get it to me. Never got a follow-up call. After a week went by, I called for the same reason and Brian again answered the phone and he remembered our conversation and said the piece I was interested in just recently got moved to his location and he could accommodate my wishes now. Everything worked out, I ended up purchasing 5 pieces of equipment at great prices. Brian was knowledgeable about your products and a pleasure to do business with. Definitely shop with you next time I need something !

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
5/5
Delivery
5/5

T
TX F.
02/01/2024 , TX

Purchased GE Cafe refrigerator floor model. Fridge was delivered and installed without a front panel. Elite acknowledges that the panel is missing but has not returned my phone calls and has not provided any details about how they will make the situation right. All I want is what I paid for. Terrible customer service

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
1/5
Price
5/5
Customer Service
1/5
Delivery
5/5

J
Jelle
03/05/2020 , WA

The Miele Futura Dimensions dishwasher that I ordered arrived without a key part: the front door handle bar. I have been trying for months to get Elite Appliance to ship this missing part to me.

Jelle Kylstra
tel 425-527-0780 or 206-909-1125 (m)

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
3/5
Price
3/5
Customer Service
1/5
Delivery
3/5

M
Shopper Approved - Verified Customer Mike G.
02/05/2020 , IN

1st place that I check when I need to buy something for the house

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

D
Disappointed
02/04/2020

Had to call multiple times for shipping status and received differing reports each time. Finally I was told that the item had shipped. The tracking number email included a link that opened a "404 Error" page. After not receiving the item in a week, I called and was told that the item actually had never shipped. I was told that the item would be taken to UPS that day and a tracking number emailed to me. Two days later, I still had not received an email with a tracking number and had to call yet again. The item had not shipped. Uncle. When the product finally arrived, the quality of the item was disappointing, although that had everything to do with the manufacturer and nothing to do with Elite. Overall, a terrible purchase with poor customer service.

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
2/5
Price
4/5
Customer Service
2/5
Delivery
1/5

Merchant Response

Eliteappliance.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

M
Michael A.
01/30/2020

Stove is still very new, have not had the opportunity to use the oven yet.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

A
Anonymous Customer
01/29/2020

My only negative comment is probably my own fault. My builder kept saying "the appliance company should have leveled the frig" When you order on line, I guess you can't expect that kind of service.

Would Recommend
4/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

J
Jim M.
01/28/2020 , TX

Smooth.easy.friendly. fast delivery
Very professional. It doesn't get better than this. Stellar customer service. Nothing gets better better than this


This is now my go to appliance vendor for all home improvmrents.


GO GO GO GO TO THIS PLACE.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

C
celia
01/27/2020 , TX

Personal service guaranteed and delivered!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

G
Gerry S.
01/23/2020 , TX

I was told in order to get the price quoted and pick up date from the store I had to buy the product at that moment, I had no problem with that. The fridge was not their on the day promised, this fridge is used for beverages on my patio and I was for entertaining that weekend and since it wasn't available until the following week we used coolers.

Would Recommend
3/5
Would Buy Again
3/5
Product Satisfaction
4/5
Price
5/5
Delivery
1/5

B
Shopper Approved - Verified Customer Bogart E.
01/08/2020 , OH

Thanks for the usual good service

Would Recommend
5/5
Would Buy Again
5/5

G
Shopper Approved - Verified Customer Gary L.
01/06/2020 , CA

Jeremy Cash was the best! He's friendly, professional, knowledgeable and not pushy at all!

Would Recommend
5/5
Would Buy Again
5/5

P
Shopper Approved - Verified Customer Priya N.
12/31/2019 , TX

It was great working with Jeff Evans

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer Austin A.
12/31/2019 , LA

Adam helped us every step of the way throughout our renovation. He has been incredibly responsive, knowledgeable, and reliable, and we have sung his praises to our contractor and several friends.

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer Ann K.
12/29/2019 , CA

Terrible service from the order to delivery was almost 2 weeks. It went to 2 different delivery services after it left your store 5 days after you said it would. The delivery service that you sent it to in San Diego did not deliver to Coronado so it sat another day and night waiting for another delivery company to pick it up. None of this you were able to relay to me after calling many times. No-one knew what the other was doing. Ann Kennedy

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
5/5
Price
3/5
Delivery
1/5

G
Ghosh
12/28/2019 , TX

We were happy with their professional dealing.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

J
Shopper Approved - Verified Customer Joey L.
12/26/2019 , CA

Pretty good

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

C
Shopper Approved - Verified Customer Christian B.
12/26/2019 , NJ

Excellent service! This was one of the easiest on-line purchases I've ever made. Thank you.

Would Recommend
5/5
Would Buy Again
5/5

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