Shop Elite Appliance for luxury appliances from top-rated brands. Browse pro-style ranges, built-in refrigerators, European designer appliances and much more.
1,227 Verified Customer Reviews
1,227 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.7
Overall Star
Rating
5-star reviews
About This Company
Shop Elite Appliance for luxury appliances from top-rated brands. Browse pro-style ranges, built-in refrigerators, European designer appliances and much more.
02/15/2024 , TX
This is an early review of Elite Appliances product sales and purchase. I received and had a great experience with the sales staff. They are knowledgeable and listened to every question and concern with purchase. I will be back again to purchase from them.
02/08/2024 , TX
Great experience. Beautiful showroom. Was taken care of by Jeremy Cash immediately. Did not feel pressured. Jeremy listened to our needs and guided us to the best option. Would highly recommend.
02/02/2024 , TX
The only issue I encountered was that I was inquiring about a specific appliance that I saw on your website and I called wanting more info and Brian said he would get it to me. Never got a follow-up call. After a week went by, I called for the same reason and Brian again answered the phone and he remembered our conversation and said the piece I was interested in just recently got moved to his location and he could accommodate my wishes now. Everything worked out, I ended up purchasing 5 pieces of equipment at great prices. Brian was knowledgeable about your products and a pleasure to do business with. Definitely shop with you next time I need something !
02/01/2024 , TX
Purchased GE Cafe refrigerator floor model. Fridge was delivered and installed without a front panel. Elite acknowledges that the panel is missing but has not returned my phone calls and has not provided any details about how they will make the situation right. All I want is what I paid for. Terrible customer service
03/05/2020 , WA
The Miele Futura Dimensions dishwasher that I ordered arrived without a key part: the front door handle bar. I have been trying for months to get Elite Appliance to ship this missing part to me.
Jelle Kylstra
tel 425-527-0780 or 206-909-1125 (m)
02/05/2020 , IN
1st place that I check when I need to buy something for the house
02/04/2020
Had to call multiple times for shipping status and received differing reports each time. Finally I was told that the item had shipped. The tracking number email included a link that opened a "404 Error" page. After not receiving the item in a week, I called and was told that the item actually had never shipped. I was told that the item would be taken to UPS that day and a tracking number emailed to me. Two days later, I still had not received an email with a tracking number and had to call yet again. The item had not shipped. Uncle. When the product finally arrived, the quality of the item was disappointing, although that had everything to do with the manufacturer and nothing to do with Elite. Overall, a terrible purchase with poor customer service.
Merchant Response
01/30/2020
Stove is still very new, have not had the opportunity to use the oven yet.
01/29/2020
My only negative comment is probably my own fault. My builder kept saying "the appliance company should have leveled the frig" When you order on line, I guess you can't expect that kind of service.
01/28/2020 , TX
Smooth.easy.friendly. fast delivery
Very professional. It doesn't get better than this. Stellar customer service. Nothing gets better better than this
This is now my go to appliance vendor for all home improvmrents.
GO GO GO GO TO THIS PLACE.
01/27/2020 , TX
Personal service guaranteed and delivered!
01/23/2020 , TX
I was told in order to get the price quoted and pick up date from the store I had to buy the product at that moment, I had no problem with that. The fridge was not their on the day promised, this fridge is used for beverages on my patio and I was for entertaining that weekend and since it wasn't available until the following week we used coolers.
01/08/2020 , OH
Thanks for the usual good service
01/06/2020 , CA
Jeremy Cash was the best! He's friendly, professional, knowledgeable and not pushy at all!
12/31/2019 , TX
It was great working with Jeff Evans
12/31/2019 , LA
Adam helped us every step of the way throughout our renovation. He has been incredibly responsive, knowledgeable, and reliable, and we have sung his praises to our contractor and several friends.
12/29/2019 , CA
Terrible service from the order to delivery was almost 2 weeks. It went to 2 different delivery services after it left your store 5 days after you said it would. The delivery service that you sent it to in San Diego did not deliver to Coronado so it sat another day and night waiting for another delivery company to pick it up. None of this you were able to relay to me after calling many times. No-one knew what the other was doing. Ann Kennedy
12/28/2019 , TX
We were happy with their professional dealing.
12/26/2019 , CA
Pretty good
12/26/2019 , NJ
Excellent service! This was one of the easiest on-line purchases I've ever made. Thank you.
About this Company
Shop Elite Appliance for luxury appliances from top-rated brands. Browse pro-style ranges, built-in refrigerators, European designer appliances and much more.
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