Eliteappliance.com Reviews

5 Stars

4.6 Overall Rating

Based on 199

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average

Price

4 Stars Average

Product Satisfaction

4 Stars Average

Delivery Time

4 Stars Average

Customer Service

3 Stars Average

Featured Eliteappliance.com Reviews

Bruce E | CO, United States | Submitted 27 Feb 2017
Verified Customer

“Eddy was very helpful and took much time working with me. I sincerely appreciate the service he provided.”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Chris C | Submitted 17 Feb 2017

“I have all Viking Professional appliances in my home in Charlotte NC. When they need to be serviced there's only two Viking Authorized service companies (of which one only does ranges and nothing else). When my Viking Pro microwave broke, I Googled the Viking model #. Elite Appliance was one of the best priced. I saw that you're an American company and was impressed at the lines you carry. I had some questions in regards to whether I needed to order the mounting kit & bezel. So I picked up the phone called Elite and pushed 5 for customer service, with expectations of a call center where the person on the other end would be armed with the same PDF service manuals & parts catalogs that I have. I spoke with Eddie McBroom who shattered my expectations. He knows his stuff and is very consultative. A few days later I had to fly to Dallas for business and my return flight was a few hours after my meeting was over. So I swung by Elite's showroom to take a look at the new Viking Pro microwave that superseded my (now) discontinued model. I walked in and asked the guy at the counter if he knew Eddie in Customer Service. Turns out, it was Eddie! I'm now the proud and happy owner of new Viking Pro microwave and a Marvel 15" Indoor Clear Ice Machine that make 30 lbs of the best clear ice EVER. I'll be working with Eddy over the next couple of months to refresh my outdoor kitchen. P.S. Could you guys open an Elite Appliance in Charlotte and send Eddy to work there? Charlotte's one of the 3 fastest growing cities in the US and there's a lot of custom homes (existing and being built) here. You'd guys crush it here! I'd even invest and help raise VC money if that's what it'll take to get y'all up here. You guys are awesome!”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Delivery Time 5 5.0
Alice H | TX, United States | Submitted 15 Feb 2017
Verified Customer

“Great service and prices--”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Chris S | TX, United States | Submitted 13 Feb 2017
Verified Customer

“Eddy was excellent!”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Illes Seasonings And F | TX, United States | Submitted 13 Feb 2017
Verified Customer

“great service”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
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