EasyWater Reviews

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1,077 Verified Customer Reviews

1,077 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
945
(87.7%)
4 Shopper Approved - Review Star
122
(11.3%)
3 Shopper Approved - Review Star
7
(0.6%)
2 Shopper Approved - Review Star
1
(0.1%)
1 Shopper Approved - Review Star
2
(0.2%)

Customer Service
4.9
5 Shopper Approved - Review Star
135
4 Shopper Approved - Review Star
4
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
2
SHOW DETAILS

5-star reviews
750+

5-star reviews

6 years collecting reviews
Filter
L
Lucia R.
3 weeks ago , GA

I am looking forward to my new unit and filters for my existing unit, I was a pleasure to deal with Jason
I love my whole house filtration system


L
Lisa H.
01/09/2024 , GA

Loral was nice and extremely helpful. Love the product!

Customer Service
5/5

J
Jonathan M.
01/06/2024 , FL

I can't say enough good things about Easywater, I have purchased several products from them and I got the impossible fast, high quality and great price. I moved into north west hillsborough county house with well water that had a high end culligan system never took the sulfur stink out, after a year of trying and paying for the service I fired them. I had leaf come in they wanted 13k but then said thier system couldn't handle the high sulfur and tannins and retracted their offer. Well the iron shied product from easy water was a fraction of the price and completely cured the problem minutes after I turned it on. I installed it my self in 25minutes then let the glue cure. Daniel was my sales person and was amazing!! ask for him by name! He was knowledgeable and friendly, no pressure sales and will guide you through the install. Could not be happier Go Daniel


P
Peter L.
01/04/2024 , FL

The sales Rep was very responsive, knowledgable and wanted to make sure he was selling me only what I really needed, nothing more and nothing less.


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William W.
11/30/2023 , OH

My interaction with EasyWater was excellent. The Representative understood my problem, was able to solve it in a few minutes. He also offered to help me if I had any problems installing the new unit.

Customer Service
5/5

S
Sharon R.
11/24/2023 , OR

Loral was very down-to-earth and talking with him didn't feel like talking with a salesman. He explained things to me in a very patient and easy-to-understand way, which is why I ended up going ahead and ordering a system.


R
Renee P.
11/19/2023 , FL

EasyWater came recommended by a friend and we have been 100% satisfied so far. We actually ordered our system at the beginning of this year so this review comes after several months of use and one customer service call. John Weber is our consultant and he's absolutely wonderful. He's super friendly, made ordering super easy, and he even saved us a ton of money when other companies likely would have taken advantage. We had ordered a bigger system under the assumption that our well water was both hard and iron-laden - we had just had a sales guy out from somewhere else and he said we had both after his water test. However, when John received our water sample, he said we just had iron, almost no hardness, and refunded us the cost of the secondary filter before our system was shipped. It didn't take very long to receive, and was fairly easy to install, though my husband took a while to actually get to it. Literally the day after he put it in, we found it had fallen over, broken the pipe connections, and the electronics were dislodged. So, we called John and explained the situation, asking if the fall would have hurt anything internally. He assured us, no, only the electronics could be an issue, and to call him back if they were not working and he'd send us out a new set, no charge. Fortunately it worked, the hubs redid the pipes, and secured the system to our water pump so it couldn't fall over again (found later that it was likely one of our resident bears - we live in the boonies - that tipped it over, after they also tipped over our standing smoker not too long after!). John thought I was kidding when I suggested that was the culprit, lol! The filter works great and there's no salt nonsense to deal with like our last filter. Price was very reasonable, again unlike our last system, and we just paid in full. Totally recommend them and John!

Customer Service
5/5

M
Mike V.
11/11/2023 , IL

Loral, and the Easywater Water company were very knowagable on water issues offered to help never pushed any product ! Just informed and provided great service: from testing my water to following up and making sure the results were explained, it was straight forward and a honest easy process.

If you have iron issues like mine or water issues Loral knows his stuff, and was great to deal with.


Thanks for all your help


L
LM
11/08/2023 , FL

EasyWater is easy to work with. I have been a customer for many years.

Customer Service
5/5

P
Paul S.
10/26/2023 , MI

Knowledgeable on water issues. Provided options for homeowner to do their own install. Dan gas years of water treatment experience as well as very personable.

Customer Service
5/5

M
Matan B.
10/26/2023 , FL

Loral is terrific!

Customer Service
5/5

R
Robert W.
09/21/2023 , FL

The last time I called easy water was 11 years ago when I bought my first easy water unit. I had to buy another one and when I called, it was a pleasure to hear Loral Richardson still with the company, as always took care of my issue, and it was a pleasure working with him as he follows up with every step of the way, thank you


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William E.
09/04/2023 , UT

My 10 year old Easy Water 2200 stopped working. Loral Richardson was very informative about getting it repaired or whether to buy a new one.
My new 2200 was delivered and I installed it in the period of 5 days.
Thank you very much for such a quick response and good service.

Customer Service
5/5

J
John S.
09/01/2023 , FL

Everyone I spoke to at easy water was very informative and very knowledgeable. They know their product and what the capabilities are of their product. And then when the installers finally got there about a week later, they were very professional. Also they knew exactly what they were doing. They didn't screw around they got the job done. Everything about this company was perfect from start to finish.


J
James A.
08/29/2023 , MA

Jason Crawford is " the man ". I want the owners of easy water co. to know that I haven't received my system as yet, but I'm hoping that the engineers of this product are as capable of making me a product as well as Mr. Crawford is at relating to me the value of using your product. A gentleman and a well informed salesman all wrapped up in one. Thank you for staying right with me thru this process Jason. You are much appreciated.


R
Robert I.
08/17/2023 , CA

Technical Support is very product knowledgeable and helpful. The system I ordered is for well bacterial rust removal. Customer Service is also exceptional, they kept me informed on shipping and tracking information. I was notified that the system will arrive from Indiana to California in seven days.


L
Laura G.
08/11/2023 , IN

Called customer service on a Thursday, diagnosed the problem over phone, text, pictures. New unit arrived next day. Had a question on installation, called Loral, left a message, he called me back on his day off. Up and running just over 24hrs.


T
Tom M.
08/05/2023 , ID

Loral was great! He took the extra time to explain how the system works in my new home. Not only that, but I really appreciated the fact that I can try the system out and if I am unhappy for any reason, I can simply return it for a full refund.

Customer Service
5/5

E
Elizabeth B.
08/01/2023 , VA

Loral Richardson is a pleasure to work with. He tested my water and came up with the best solution for my water concerns. Looking forward to receiving my filter and improving my water.


S
SCHMIDT
07/25/2023 , IL

Great to work with, fast turn around, made the process easy and painless, great communication, great customer service, great follow through can't give them enough GREATS!!!!!!!!!

SCHMIDTS
OREGON IL

Customer Service
5/5

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