Overall Satisfaction Rating
DecksDirect.com has received the following
ratings and reviews from 9,338 actual paying customers.
overall 5 - Star Excellence Award
Recommend this Company 4 stars
Would Buy Again 4 stars
Price 4 stars
Product Satisfaction 4 stars
Delivery Time 4 stars
Customer Service 4 stars
4.8 Overall Satisfaction Rating
based on 9338 customer ratings and reviews.
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Recommend this Company
4 stars
Recommend
Would Buy Again
4 stars
Rebuy
Price
4 stars
Price
Product Satisfaction
4 stars
Product
Delivery Time
4 stars
Delivery
Customer Service
4 stars
CustomerService

Featured DecksDirect.com Reviews

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>Detailed Ratings
Anonymous Customer
29 Aug 2014
5 stars
We've ordered from you 3 times and have been very happy with the experience each time. Wish I had found you before we bought some items from a home improvement warehouse!
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Matt M
29 Aug 2014
4 stars
Better description of what comes in the screws container is needed. I didn't realize the containers can with the star bit to install the screws. When I chatted with the customer service rep. They said only the concrete drill bit was included. So I ordered a package of star drill bits now I have 5 star drill bits. Because I ordered 3 boxes of screws. So a better description is needed.
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Sharon H
29 Aug 2014
4 stars
Great telephone assistance to get size correct. Great chat assistance to verify color characteristics. One suggestion - the price for the product I purchased (aurora titan) did not change on the webpage when I selected the size. So I was surprised by an item cost of 38 each rather than 20 each.
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Great service r - KY, United States
29 Aug 2014
5 stars
Garry could not have been better. He was great to work with and did everything possible to accommodate my needs. Great personality and every company should have a Garry to work with.
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Terry R
29 Aug 2014
4 stars
My review will improve if the order is received in a timely manner.
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Did you know...
“97% of customers would recommend DecksDirect.com to a friend.”