CustomBobbleheads.com provides quality products at a competitive price to all customers. Our website represents the finest selection of bobbleheads around. We keep on top of the new trends and constantly are search for special items. Whether you are a serious collector or simply looking for a gift, you can depend on your satisfaction from www.CustomBobbleheads.com .
We produced and sold 85,000 bobbleheads just in 2014 - nobody else in the business can say that! We have a full customer service team outside of Atlanta, Georgia who is here to help you in any way that we can.
745 Verified Customer Reviews
745 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.8
Overall Star
Rating
5-star reviews
About this Company
CustomBobbleheads.com provides quality products at a competitive price to all customers. Our website represents the finest selection of bobbleheads around. We keep on top of the new trends and constantly are search for special items. Whether you are a serious collector or simply looking for a gift, you can depend on your satisfaction from www.CustomBobbleheads.com .
We produced and sold 85,000 bobbleheads just in 2014 - nobody else in the business can say that! We have a full customer service team outside of Atlanta, Georgia who is here to help you in any way that we can.
06/27/2019
A group of people at work decided to get a custom bobble head as a going away gift for someone and I was charged with ordering. Before I decided to order a bobble head, I did extensive research online and ended up going with custombobbleheads.com because of their reviews on the Better Business Bureau website. A lot of other companies I had contacted did not respond at all, but they had a live person answer the phone and talk me through the ordering process. I had a very tight timeline and also since I was ordering on behalf of 20 other people, I had to make sure this product came out perfect. From beginning to end, I had excellent customer service with timely responses. I had to make several edits to the bobble head and the team worked with me in a patient and understanding manner. There was always someone to answer my questions or to address my comments about the proofs. Christie E. was my customer representative point person and was such a pleasure to work with. Everybody there made the process so easy and straightforward. The price was definitely right for the quality of the product. I was very impressed with the customer service and also with the artists who got the bobble head customized to the tee. When we gave the gift to our co-worker, everybody asked me where they could get their own bobble head! I highly recommend custombobbleheads.com if you want your own bobble head or to give one as a gift!
06/17/2019 , TN
Loved all but hair on one bobble head was bigger than what I approved or sent in photo. Otherwise amazing!
06/14/2019 , WA
First and foremost, amazing customer service. Christie was beyond helpful and could see things I couldn't even see. I can't give her enough kudos. Lastly, the product was better in person than I Ever could have imagined. The sculpting and painting were so well done that even my two year old knew who it was!! Highly recommended!!
05/30/2019 , IN
A custom bobble head was ordered as a retirement gift for a long-time colleague. The art crew did an amazing job matching the features of the recipient, and the bobble head was a tremendous hit! Turnaround time was expeditious and the item was delivered in great condition. I'll definitely do business with custombobbleheads.com again.
04/25/2019 , PA
Very happy! Christie was amazing.
04/17/2019
This company went above and beyond to help me. I know I am a perfectionist and they went that extra mile to help me understand the process. The only thing that was difficult was me with understanding the long artistic process. Trust them they know what they're doing.
My husband loves it, thank you again!
04/04/2019 , FL
The level of care and professionalism I received from both Christie Echuck and JoAnne Bacon during the whole process was beyond compare! These ladies were patient, knowledgeable, and went above and beyond to help me. They responded quickly to my inquiries and made the whole process a pleasant experience. Thank you!!
03/29/2019 , TX
Still working with them to get it right...face and body weren't even close to what I'd sent: 8 days ago I was told they were starting over. We'll see what comes back
Company Response
Thank you!
Rebecca Watson
Sales and Customer Service Manager
Bobbleheads.com
03/27/2019 , NY
I would highly recommend Custom Bobbleheads. The manufacturing/design process is a very interactive one -- I was given multiple opportunities to approve and/or make edits during each critical step, so that the bobblehead would be exactly to my liking. Throughout the process, I decided to include various add-ons (a car, 2 dogs, a street sign, etc), which were implemented in a timely manner, and resulted in a wonderful bobblehead that exceeded my expectations. But most of all, the customer service is top notch. I had multiple interactions with Christie Echuck in customer service, who was very reachable, friendly, and accommodating to all of my needs. Although some may find it pricey, I found it to be 100% worth the cost and a very unique gift idea, which is hard to find these days!
03/18/2019
Quite intuitive.
03/15/2019 , MN
Christie was a delight to work with. She was helpful, friendly and went above and beyond for me with my order. The bobbleheads I ordered are amazing - they look just like the photos I sent. I highly recommend this company! Their customer service and finished product are fantastic.
03/06/2019 , MO
Christie was amazing and provided the expertise needed to make my bobblehead really resemble my friend. Great experience.
01/29/2019 , NY
I have used Bobbleheads.com for two custom bobbleheads and they have both come out exactly the way I envisioned. The team at Bobbleheads.com were extremely accommodating to my requests and they never hesitated to make adjustments to the bobblehead. All of my emails and phone calls were answered very quickly and the Bobbleheads.com team were always very friendly. I was lucky enough to work with Christie E. and my experience could not have been better. I would 100% use Bobbleheads.com again.
01/24/2019 , IL
I needed a rush order and they delivered! Granted, it was more pricey but they met the deadline they had promised. The actual product is well made and looks like the person. They take the time to make sure it resembles the person.
01/19/2019
I recently ordered two custom bobble heads and I was extremely happy with the quality and detail of the product. I’m now purchasing another custom pair for a couple who is getting married in March!
01/11/2019
I have worked with Christie Echuck for several years and she always does a fantastic job. She's responsive and helpful.
01/07/2019
The product was in good condition and it looked like the person i was getting it for but it came in pieces and I had to put it together. The golf club had no adhesive or hole in the hand to make it stationary. I had to superglue it to keep it in place. Other than that it was good.
12/29/2018
Team was terrific!
Thank You
12/27/2018 , MA
I'm not one for posting reviews but the customer service here is second to none. I'll never shop anywhere else. Thanks for the awesome job!
12/27/2018 , NV
Amazing, beautiful and unique gifts! I received proofs from my talented designers as they worked on my masterpieces (I ordered two). My account manager, Christie was phenomenal! Everyone loves these bobbleheads and some are planning to order. Thank you!
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