- Iowa, United States
04 Jun 2013
Customer service is amaizing, as I completed the transaction. In literally 5 minutes a customer service rep was calling to check on me. Funny, I had already opened a "chat" session & was working on my project. They gave very good instructions & we'll see how the rest of our migration goes, but I expect the same service to hold!
- QC, Canada
24 Apr 2014
I use hosting services from SiteGround for years. Of course I had some trouble sometimes but never on their side, always on my side. And guess what, each time the technical service solve my problem in a minute, I called by day, night, weekend, no matter.
Each year when I have to pay the bill, I think, well, I certainly could find something a little bit less expensive. Actually I tried once. And guess what, I'm still here. A really good customer service, a really efficient technical service. I'll stay here for sure!
- Gujarat, Hindustan
22 Nov 2012
Amazing ! Excellent ! Great ! The Best ! .........
If there are more words to admire siteground premium support service then I will use all. The Best service I have ever seen or ever heard.
Today, I single man "Leonid" from premium support service solved all my queries one by one so easily and so quickly with great sense of humor.
Such persons make siteground unique in the world.
- PA, United States
21 Mar 2014
I having been designing web sites since 1996 so I have dealt with a lot of hosting companies over the years. I believe Siteground is by far the best experience and host I have ever used. I have contacted them by chat several times now and I never have to wait more than a minute to get a tech support person. There picture and name are on the chat box so I know whom I am chatting with. Nice touch. But the best part is how fast and accurate they are. With my previous host they would keep me online for 20 minutes or more before getting to me. Then they would take an hour or more "researching".
Never have that with Siteground. Siteground actually takes the time to show ME how to do things so that I can feel empowered and able to fix things myself. I have learned so much from this. I am not a coder, more a designer but now I think I am getting this. It is not that hard once you are shown how to do it. I never imagined a hosting service would teach me this stuff. But the DO!!
The best part of coming to Siteground from my former big host is the improvement in Wordpress. I got the Go Geek and it is like night and day. All my sites are super fast now and my clients think I am a genius. As they were complaining how slow their sites were. Not any more. Siteground uses Supercache which makes a huge difference. Plus they have security and back up and a CDN all built in.
Just like the big price tag Wordpress mangaged services but I can have several sites all for the price of one.
I am so happy I found Siteground. I purchased a two year account as I am not going anywhere. I am home. As soon as I can get all my site moved over I am going to be a happy man. Thanks for reading this review.