- CT, United States
24 Jun 2012
Bravo! Excellent services! I've been a Siteground customer for years and I am always satisfied. You rock!
10 Apr 2012
Siteground offers the best customer service. At a point, I began to feel I was a bother with all the questions and help I needed to put up my website files myself. They stayed courteous and helpful till I sorted out my issues. By the way borther included calling them at 4am with technical issues. 'Ivan' answered and led me through accessing some information. Don't they sleep? So cool! Wow!
- CA, United States
10 Jun 2012
I was just thinking about the problem which I know when I call or submit a technical support ticket with the easy just follow the rules it will get you there. But for some reason on a sunday which I never expected I recived a courtesy call from their helpful agents bless his soul. I mentioned a php related issue and less than 15 minutes from the courtest call a notification informs me in detail, resulting to all working properly and problem solved.
On a sunday during lunchtime pacific standard time, when can you expect amazing service like that, and at the moment your thinking of that problem you recieve a call from their hard working staff. Serious Business owners like me dont take vacations from our responsibility, we value time and this company is squared away. As we say in the military. Im in the business of computers and networking 24/7/365 operation just like computers, I would recommend my hosting company to my clients. Thank you guys at www.siteground.com you guys are 24/7/365 approved by me.
- KS, United States
30 Jul 2014
I have nothing but great things to say about Siteground.com. They always come through with excellent customer service. Many times I feel that I'm bothering them with minor things but they always fix me up and take care of business. It seems that they are staying on the cutting edge of technology and provide 100 times the hosting services than some of the other companies out there with big advertising budgets and hot women to try and lure you in. Specially if your running a joomla site, hands down.
- AL, United Arab Emirates
27 Apr 2014
Siteground team is simply awesome.
- Qld, Australia
22 Aug 2014
Never in my 42 years of life have I received service like I have at Siteground. Their pre-sales service was amazing, but you expect that before the sale. It's after the sale when it really counts.
I just logged an install job - which many other providers would charge for or not do at all. I expected to wait a few days because that is the level of service I am used to.
I kid you not - not 10 minutes later: not only was my ticket answered, but he explained why I had the problem in the first place, then proceeded to fix the reason why it wouldn't install, then installed it (CS-CART).
This is not the first time I have received excellent service from Siteground. In fact I couldn't even dream up something to fault them on.
I highly, highly, highly recommend them.
- Bucks, United Kingdom
29 Sep 2012
Best customer service ever, Never had to wait longer than 3 minutes for a response, day or night!
Best value host ever, keep up the good work!
- FL, United States
07 Feb 2013
I've been a loyal customer for over 5 years now. I knew from the start that I made the right decision. Siteground has been the most reliable service provider of all the ones that I reviewed and came across over the years. As an IT Professional and Developer, Siteground is the only hosting provider I ever recommended to anyone!
Adraka Stephen O
- Arua - West Nile Region, Uganda
26 Sep 2012
I am very glad with customer care and technical support Siteground provides.It my hope that Siteground ground soon estabilishes a base in Africa.
07 Nov 2012
The answers are good and quickly.
They are friendly and correct.