- CT, United States
13 Mar 2013
I had poor performance on my WP site backend, and thought it was hosting-related. SG isolated the issue to my backend configuration, and I was able to debug from there (turned out to be a bug in the theme itself).
- ON, Canada
17 Dec 2013
At the outset, I was a little miffed at the pricing, because I didn't know you had to pay for a whole year up front to get the advertised price. Possibly me not paying close enough attention. After-purchase support has been stellar! Super-polite, friendly and knowledgeable. I'm a total newbie and didn't understand a number of key things about interaction with registrars and with Adobe software. They had so much patience with me. Kudos.
- Qld, Australia
22 Aug 2014
Never in my 42 years of life have I received service like I have at Siteground. Their pre-sales service was amazing, but you expect that before the sale. It's after the sale when it really counts.
I just logged an install job - which many other providers would charge for or not do at all. I expected to wait a few days because that is the level of service I am used to.
I kid you not - not 10 minutes later: not only was my ticket answered, but he explained why I had the problem in the first place, then proceeded to fix the reason why it wouldn't install, then installed it (CS-CART).
This is not the first time I have received excellent service from Siteground. In fact I couldn't even dream up something to fault them on.
I highly, highly, highly recommend them.
- TN, United States
09 Oct 2014
I recently moved my sites to SiteGround's "GoGeek" hosting, and I'm amazed at the speed difference from my GoDaddy hosting plans. I was, and still am a big admirer of GoDaddy's level of customer support, and I was a little nervous because SiteGround's support system was different, but after using their chat/support ticket system, I have to say it has made things less stressfull.
Great customer service! Love these guys!
- London, United Kingdom
10 Mar 2014
Siteground was recommended to me by a developer I am working with and I am very pleased with their support, professionalism and quick service. I strongly recommend Siteground for your hosting requirements! They are the best!