Tel-Aviv - Israel
1 Dec 2015
Robust equipment, never a downtime that I was aware of (we're hosted in the Hong Kong data center).
Been building sites since 1997 - but still have questions, so whenever I need assistance, Site5 staff is always there to provide fast, to-the-point answers and/or service. And even though several staff are sometimes required to handle my ticket, they are very organized so the next person can advance my ticket as if he or she is the only one on the case. Sign of a healthy organization!
Hence, I will gradually move all my websites here.
Lately I needed to install some of the most sophisticated (in my career) platforms and relative modules; my shared server never missed a feature, it's always up to date with the latest gizmos on the market so I can use the best software, interfaces and embeds out there, without a limit.
As a webmaster in a fast moving world, knowing I'm in good hands - peace of mind is priceless.
For the low price I'm paying here...I feel it's a steal :)
20 Oct 2015
I've only got 2 complaints, and they are pretty minor. 1 - if the prices were just a little lower across the board, I'm sure more of our clients would jump on the site5 train. 2 - No webDav abilities, I realize it is shared hosting, but another host we use has it on theirs so, site5 should be able to too, no?
Other than that, great service, great uptime, and great customer service. Live chat is the best thing ever. Whenever I have a question, big or small, I can count on them to respond almost immediately with an educated and professional answer.
ID - United States
16 Oct 2015
These people are great, perfect customer service and definitely the best hosting performance I've tried. The other services I've used have been fine but I'm finding that Site5 has better loading times and WAY better customer service. 5 stars for sure.
FL - United States
8 Oct 2015
Site5 provide excellent support and service. I have been very pleased with their hosting service and support.
7 Oct 2015
Site5's courtious tech support service is always fast, professional (understanding the problem exactly and applying the right sollution) and orderly. Shopping for products was smooth, too, due to very clear, well organized information. I had many hosts since 1997, but Site5.com the best.
Bangkok - Thailand
5 Oct 2015
BC - Canada
30 Sep 2015
Excellent customer support.
OH - United States
29 Sep 2015
Great polite, professional and prompt service!
Singapore - Singapore
20 Sep 2015
Very good live chat supports 24 / 7. This is crucial to solve customer's technical issues. Keep it up!
Mary Ann A
OR - United States
17 Sep 2015
Love Site5. They know what they are doing!
In the many times I have called them they have never failed to answer my questions patiently or made the fix quickly. Not only did I switch my website from Host Gator to Site5, I switched all of my website design clients as well.
Additionally they offer a Knowledge Base resource with clear descriptions and answers to many questions.
I am so glad I switched to Site5!