TX - United States
21 Aug 2015
Helpful friendly customer service, got the shipment in good time, packaged up good, keep up the good work!
Thank you! and God Bless!
MD - United States
20 Feb 2015
We have been ordering from Shubee for many years. There prices are competitive and the customer service we receive is outstanding.
19 Feb 2015
always receive excellent support for all customer service reps, all items are always shipped and received quickly----keep up the great work!
CO - United States
8 Feb 2014
Overall a good product. There were a few booties that were not sewn right and were not attached to elastic or in the toe. However, considering this is a disposable item, that certainly isn't a deal breaker. I absolutely positively needed red and was ecstatic I could find that color and only Shubee had it. Fast shipping, easy to use site. I recommend them and this product.
TX - United States
20 Nov 2013
Tamiko is always awesome and prompt. Thanks!
OH - United States
2 Oct 2013
I always enjoy calling your company;the first thing I hear when I call is "how can I make you smile today?" and that makes me smile, so thank you!! Also Eric has always taken care of us by being so knowledgable & courteous.Yes, I would recommend you. Thank you
CALIFORNIA - United States
16 Aug 2013
I ACTUALLY FILLED THIS OUT FOR MY INITIAL ORDER AND LEFT LOW SCORES IN REFERENCE TO A COMPLAINT THAT WAS FILED. I DIDN'T HEAR BACK FROM ANYONE REGARDING IT.
I HAD ORDERED 8 CASES OF SHOE COVERS AND ONLY RECEIVED 4. THE DOCUMENTS FROM THE SHIPPING COMPANY STATED THAT ALL 8 WERE RECEIVED. OUR EMAIL SERVER HERE AT MY OFFICE WENT DOWN SO I DIDN'T RECEIVE THE RESPONSE FROM TAMIKO STATING THAT SHE WAS APOLOGETIC AND GOING TO JUST RESHIP 4 NEW CASES BECAUSE OF THE MISHAP, UNTIL A WEEK LATER.
I BECAME FRUSTRATED WITH THE SITUATION AND CONTACTED FEDEX MYSELF WHO WERE ABLE TO FIND THE MISSING PACKAGES 5 DAYS LATER.
MEANWHILE, WE DID RECEIVE THE 4 CASES THAT TAMIKO HAD SHIPPED OUT AND SHE WAS VERY RESPONSIVE TO MY EMAIL THAT I SENT HER EARLIER TODAY RECAPPING THE ENTIRE SITUATION. I EXPLAINED MY FRUSTRATION AND THE LACK OF COMMUNICATION (DUE TO THE SERVER BEING DOWN ON OUR PART) AND THANKED HER FOR HER IMMEDIATE RESPONSE. MY SUGGESTION WAS TO NOT JUST RELY ON EMAIL AND MAYBE FOLLOW UP WITH A PHONE CALL IN SITUATIONS LIKE THAT.
JUST WANT TO SAY THANKS TO TAMIKO IN REGARDS TO THIS WHOLE SITUATION FOR MAKING THE EFFORT TO CORRECT THE ISSUE.
IN REGARDS TO THIS WEBSITE - STILL WAITING ON A RESPONSE FROM MY INITIAL REVIEW THAT WAS SENT. I FOUND IT INTERESTING THAT IT DOESN'T LET YOU LEAVE COMMENTS WHEN YOU HAVE A COMPLAINT AND ARE UPSET. I WAS ONLY ABLE TO LEAVE A RESPONSE ONCE THE COMPLAINT WAS RESOLVED BY ME MAKING THE EFFORT TO REACH OUT AND GET ANSWERS BY FOLLOWING UP AFTER THE INITIAL COMPLAINT WAS MADE.
Fish Window Cleaning - O
NE - United States
26 Nov 2012
Superb customer service. I highly recommend Shubee.