shubee.com Customer Review

Here's what Kyle Lumsden Clearview Plumbing & Heating Calgary A had to say about shubee.com

Verified Customer

Shubee and Tamiko , Great Examples of Customer Service
Hey Tamiko, You need to write a book on customer service, your great. Long time customer of shubees. Just wanted to write a note of thanks for the great service you guys provide. Tamiko has been my rep for about four years. Man, she knows customer service , always brings a smile to my face when I deal with her. Shubess knows what I orde
red last, and offers new products that might help me. Great company and great employess . Thanks Kyle

This review was entered into RatePoint ® and imported into Shopper Approved on 2 Feb 2012
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shubee.com Reviews

5 Stars

5 Overall Rating

Based on 206

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average

Price

5 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average
About shubee.com

Welcome to ShuBee!

Our company has deep roots in the service industry and we want to help our clients succeed just as we have. We have built and sold two successful Plumbing and HVAC companies and would like to help you achieve these same opportunities. We know first hand the obstacles you face dealing with clients and competition - we are always told to be distinctive; be unique; don't sell price - sell the service.

ShuBee's mission is to teach contractors how to use our products like shoe covers, coveralls, carpet films and other marketing tools to promote value in their products and services. Which in turn leads to better closure rates, higher ticket averages and better return on investments.

Call today and talk to one of our Service Professionals to learn how you can put the sting in your competition!

877.317.7897

Other Customer Reviews for shubee.com

5 Stars

Ric - OR - United States 25 Oct 2015

Nice people and good products :)

5 Stars

Jen - FL - United States 18 Oct 2013

Not only do we receive quality products, we receive exceptional customer service and you can't put a price on that. Thanks for always exceeding our expectations, and Rose, you're the best!

5 Stars

AAC Services Heating - Cooling - B - MI - United States 23 Sep 2013

We have been ordering from ShuBee for years! The armadillo shoe cover are great for our techs during the winter months to protect our customers flooring when entering their homes. This product is made of quality material, worth the price and always delivered in a timely manner. Rose is a great CSR, it's always a pleasure calling in my order!

5 Stars

AMBER - CALIFORNIA - United States 16 Aug 2013

I ACTUALLY FILLED THIS OUT FOR MY INITIAL ORDER AND LEFT LOW SCORES IN REFERENCE TO A COMPLAINT THAT WAS FILED. I DIDN'T HEAR BACK FROM ANYONE REGARDING IT.

I HAD ORDERED 8 CASES OF SHOE COVERS AND ONLY RECEIVED 4. THE DOCUMENTS FROM THE SHIPPING COMPANY STATED THAT ALL 8 WERE RECEIVED. OUR EMAIL SERVER HERE AT MY OFFICE WENT DOWN SO I DIDN'T RECEIVE THE RESPONSE FROM TAMIKO STATING THAT SHE WAS APOLOGETIC AND GOING TO JUST RESHIP 4 NEW CASES BECAUSE OF THE MISHAP, UNTIL A WEEK LATER.

I BECAME FRUSTRATED WITH THE SITUATION AND CONTACTED FEDEX MYSELF WHO WERE ABLE TO FIND THE MISSING PACKAGES 5 DAYS LATER.

MEANWHILE, WE DID RECEIVE THE 4 CASES THAT TAMIKO HAD SHIPPED OUT AND SHE WAS VERY RESPONSIVE TO MY EMAIL THAT I SENT HER EARLIER TODAY RECAPPING THE ENTIRE SITUATION. I EXPLAINED MY FRUSTRATION AND THE LACK OF COMMUNICATION (DUE TO THE SERVER BEING DOWN ON OUR PART) AND THANKED HER FOR HER IMMEDIATE RESPONSE. MY SUGGESTION WAS TO NOT JUST RELY ON EMAIL AND MAYBE FOLLOW UP WITH A PHONE CALL IN SITUATIONS LIKE THAT.

JUST WANT TO SAY THANKS TO TAMIKO IN REGARDS TO THIS WHOLE SITUATION FOR MAKING THE EFFORT TO CORRECT THE ISSUE.

IN REGARDS TO THIS WEBSITE - STILL WAITING ON A RESPONSE FROM MY INITIAL REVIEW THAT WAS SENT. I FOUND IT INTERESTING THAT IT DOESN'T LET YOU LEAVE COMMENTS WHEN YOU HAVE A COMPLAINT AND ARE UPSET. I WAS ONLY ABLE TO LEAVE A RESPONSE ONCE THE COMPLAINT WAS RESOLVED BY ME MAKING THE EFFORT TO REACH OUT AND GET ANSWERS BY FOLLOWING UP AFTER THE INITIAL COMPLAINT WAS MADE.

5 Stars

Marian S - MO - United States 8 Nov 2012

Always get my orders in a timely manner. Confirmations are a big deal for me and Maria always provides them quickly. It is a pleasure working with her and your company.

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