OR - United States
25 Oct 2015
Nice people and good products :)
FL - United States
18 Oct 2013
Not only do we receive quality products, we receive exceptional customer service and you can't put a price on that. Thanks for always exceeding our expectations, and Rose, you're the best!
AAC Services Heating - Cooling - B
MI - United States
23 Sep 2013
We have been ordering from ShuBee for years! The armadillo shoe cover are great for our techs during the winter months to protect our customers flooring when entering their homes. This product is made of quality material, worth the price and always delivered in a timely manner. Rose is a great CSR, it's always a pleasure calling in my order!
CALIFORNIA - United States
16 Aug 2013
I ACTUALLY FILLED THIS OUT FOR MY INITIAL ORDER AND LEFT LOW SCORES IN REFERENCE TO A COMPLAINT THAT WAS FILED. I DIDN'T HEAR BACK FROM ANYONE REGARDING IT.
I HAD ORDERED 8 CASES OF SHOE COVERS AND ONLY RECEIVED 4. THE DOCUMENTS FROM THE SHIPPING COMPANY STATED THAT ALL 8 WERE RECEIVED. OUR EMAIL SERVER HERE AT MY OFFICE WENT DOWN SO I DIDN'T RECEIVE THE RESPONSE FROM TAMIKO STATING THAT SHE WAS APOLOGETIC AND GOING TO JUST RESHIP 4 NEW CASES BECAUSE OF THE MISHAP, UNTIL A WEEK LATER.
I BECAME FRUSTRATED WITH THE SITUATION AND CONTACTED FEDEX MYSELF WHO WERE ABLE TO FIND THE MISSING PACKAGES 5 DAYS LATER.
MEANWHILE, WE DID RECEIVE THE 4 CASES THAT TAMIKO HAD SHIPPED OUT AND SHE WAS VERY RESPONSIVE TO MY EMAIL THAT I SENT HER EARLIER TODAY RECAPPING THE ENTIRE SITUATION. I EXPLAINED MY FRUSTRATION AND THE LACK OF COMMUNICATION (DUE TO THE SERVER BEING DOWN ON OUR PART) AND THANKED HER FOR HER IMMEDIATE RESPONSE. MY SUGGESTION WAS TO NOT JUST RELY ON EMAIL AND MAYBE FOLLOW UP WITH A PHONE CALL IN SITUATIONS LIKE THAT.
JUST WANT TO SAY THANKS TO TAMIKO IN REGARDS TO THIS WHOLE SITUATION FOR MAKING THE EFFORT TO CORRECT THE ISSUE.
IN REGARDS TO THIS WEBSITE - STILL WAITING ON A RESPONSE FROM MY INITIAL REVIEW THAT WAS SENT. I FOUND IT INTERESTING THAT IT DOESN'T LET YOU LEAVE COMMENTS WHEN YOU HAVE A COMPLAINT AND ARE UPSET. I WAS ONLY ABLE TO LEAVE A RESPONSE ONCE THE COMPLAINT WAS RESOLVED BY ME MAKING THE EFFORT TO REACH OUT AND GET ANSWERS BY FOLLOWING UP AFTER THE INITIAL COMPLAINT WAS MADE.
MO - United States
8 Nov 2012
Always get my orders in a timely manner. Confirmations are a big deal for me and Maria always provides them quickly. It is a pleasure working with her and your company.