VA - United States
28 Nov 2016
Great customer service, great prices, fast delivery, quality products...highly recommend!
Basnett Plumbing Heating & AC
MA - United States
9 May 2016
Debi is great. Always calls to make sure the ord er was received and everything is correct.
TX - United States
21 Aug 2015
Helpful friendly customer service, got the shipment in good time, packaged up good, keep up the good work!
Thank you! and God Bless!
Mr. Duct C
16 Jul 2015
Brian always follows up to ensure that our order was filled correctly. And it has been every time we have purchased from ShuBee the past five years!
FL - United States
21 Jul 2014
Appreciated the extras the company sent and how professional everything was done, from the packaging to the flyers.
TN - United States
9 Oct 2013
This is a regular on our suppliers. They are wonderful and always ships promptly. Tomiko is a gem. She always gets it right.
CALIFORNIA - United States
16 Aug 2013
I ACTUALLY FILLED THIS OUT FOR MY INITIAL ORDER AND LEFT LOW SCORES IN REFERENCE TO A COMPLAINT THAT WAS FILED. I DIDN'T HEAR BACK FROM ANYONE REGARDING IT.
I HAD ORDERED 8 CASES OF SHOE COVERS AND ONLY RECEIVED 4. THE DOCUMENTS FROM THE SHIPPING COMPANY STATED THAT ALL 8 WERE RECEIVED. OUR EMAIL SERVER HERE AT MY OFFICE WENT DOWN SO I DIDN'T RECEIVE THE RESPONSE FROM TAMIKO STATING THAT SHE WAS APOLOGETIC AND GOING TO JUST RESHIP 4 NEW CASES BECAUSE OF THE MISHAP, UNTIL A WEEK LATER.
I BECAME FRUSTRATED WITH THE SITUATION AND CONTACTED FEDEX MYSELF WHO WERE ABLE TO FIND THE MISSING PACKAGES 5 DAYS LATER.
MEANWHILE, WE DID RECEIVE THE 4 CASES THAT TAMIKO HAD SHIPPED OUT AND SHE WAS VERY RESPONSIVE TO MY EMAIL THAT I SENT HER EARLIER TODAY RECAPPING THE ENTIRE SITUATION. I EXPLAINED MY FRUSTRATION AND THE LACK OF COMMUNICATION (DUE TO THE SERVER BEING DOWN ON OUR PART) AND THANKED HER FOR HER IMMEDIATE RESPONSE. MY SUGGESTION WAS TO NOT JUST RELY ON EMAIL AND MAYBE FOLLOW UP WITH A PHONE CALL IN SITUATIONS LIKE THAT.
JUST WANT TO SAY THANKS TO TAMIKO IN REGARDS TO THIS WHOLE SITUATION FOR MAKING THE EFFORT TO CORRECT THE ISSUE.
IN REGARDS TO THIS WEBSITE - STILL WAITING ON A RESPONSE FROM MY INITIAL REVIEW THAT WAS SENT. I FOUND IT INTERESTING THAT IT DOESN'T LET YOU LEAVE COMMENTS WHEN YOU HAVE A COMPLAINT AND ARE UPSET. I WAS ONLY ABLE TO LEAVE A RESPONSE ONCE THE COMPLAINT WAS RESOLVED BY ME MAKING THE EFFORT TO REACH OUT AND GET ANSWERS BY FOLLOWING UP AFTER THE INITIAL COMPLAINT WAS MADE.
TX - United States
14 Feb 2013
We have been purchasing from Shubee for more than 11-or 12 years, I personally like b/c all the reps are very courtious. I usually speak with Rose and she is very professional and always calls me back to ask if I received our product from you, plus she follows up and ask if we need other items. Thanks again for supplying such great products. I also enjoying reading the Shubee Buzzline, it is very informative and I pass them on to our supervisors too.
MN - United States
7 Jan 2013
I am very impressed with shubee.com they were good prices and fast. I really appreciated the followup call I received after I got my order, to make sure everything was what I ordered! Very good company, we plan to send a lot of business their way.