Mr. Duct C
16 Jul 2015
Brian always follows up to ensure that our order was filled correctly. And it has been every time we have purchased from ShuBee the past five years!
PA - United States
10 Mar 2015
I was very impressed with your service you had what I needed and sent it out the same day I got it quickly and it's great love your service
CA - United States
10 Feb 2015
Tamiko is a true asset to Shubee! She makes re-orders quick and easy for me. If ever I need follow up or have questions she is quick to respond and has a friendly demeanor everytime!
GA - United States
1 May 2014
We love the products we have purchased
IA - United States
5 Feb 2014
The shoe covers are working out great.. Alittle slick in the snow but not bad..
AAC Services Heating - Cooling - B
MI - United States
23 Sep 2013
We have been ordering from ShuBee for years! The armadillo shoe cover are great for our techs during the winter months to protect our customers flooring when entering their homes. This product is made of quality material, worth the price and always delivered in a timely manner. Rose is a great CSR, it's always a pleasure calling in my order!
MI - United States
6 Sep 2013
Shubee shoe covers are an amazing simple product that has my customers ranting and raving over.
CALIFORNIA - United States
16 Aug 2013
I ACTUALLY FILLED THIS OUT FOR MY INITIAL ORDER AND LEFT LOW SCORES IN REFERENCE TO A COMPLAINT THAT WAS FILED. I DIDN'T HEAR BACK FROM ANYONE REGARDING IT.
I HAD ORDERED 8 CASES OF SHOE COVERS AND ONLY RECEIVED 4. THE DOCUMENTS FROM THE SHIPPING COMPANY STATED THAT ALL 8 WERE RECEIVED. OUR EMAIL SERVER HERE AT MY OFFICE WENT DOWN SO I DIDN'T RECEIVE THE RESPONSE FROM TAMIKO STATING THAT SHE WAS APOLOGETIC AND GOING TO JUST RESHIP 4 NEW CASES BECAUSE OF THE MISHAP, UNTIL A WEEK LATER.
I BECAME FRUSTRATED WITH THE SITUATION AND CONTACTED FEDEX MYSELF WHO WERE ABLE TO FIND THE MISSING PACKAGES 5 DAYS LATER.
MEANWHILE, WE DID RECEIVE THE 4 CASES THAT TAMIKO HAD SHIPPED OUT AND SHE WAS VERY RESPONSIVE TO MY EMAIL THAT I SENT HER EARLIER TODAY RECAPPING THE ENTIRE SITUATION. I EXPLAINED MY FRUSTRATION AND THE LACK OF COMMUNICATION (DUE TO THE SERVER BEING DOWN ON OUR PART) AND THANKED HER FOR HER IMMEDIATE RESPONSE. MY SUGGESTION WAS TO NOT JUST RELY ON EMAIL AND MAYBE FOLLOW UP WITH A PHONE CALL IN SITUATIONS LIKE THAT.
JUST WANT TO SAY THANKS TO TAMIKO IN REGARDS TO THIS WHOLE SITUATION FOR MAKING THE EFFORT TO CORRECT THE ISSUE.
IN REGARDS TO THIS WEBSITE - STILL WAITING ON A RESPONSE FROM MY INITIAL REVIEW THAT WAS SENT. I FOUND IT INTERESTING THAT IT DOESN'T LET YOU LEAVE COMMENTS WHEN YOU HAVE A COMPLAINT AND ARE UPSET. I WAS ONLY ABLE TO LEAVE A RESPONSE ONCE THE COMPLAINT WAS RESOLVED BY ME MAKING THE EFFORT TO REACH OUT AND GET ANSWERS BY FOLLOWING UP AFTER THE INITIAL COMPLAINT WAS MADE.
MO - United States
25 Feb 2013
My order was shipped promply. My sales rep followed up with a phone call to make sure I had received my order.
TX - United States
12 Nov 2012
Always as promised. Always excellent customer service!