Customer Review

Here's what Silvio B had to say about

Silvio B | AR, United States | Submitted 14 May 2012

I am more than happy with Gigapros. Their phone support takes forever to get through to during the day but when I get there, each and every time (15 times now, and it keeps a detailed log of this in your admin), they provide extremely detailed and accurate help. They did the backups and transfers until the old host finally made a good copy that was usable. They spent about a week just to get my sites all moved and running correct.
If you want that personalized service then this is the place.
keep up the good work!

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Customer Service 5 5.0
Click Here to Visit Reviews

5 Stars

5 Overall Rating

Based on 1,017

Recommend this Company

4 Stars Average

Would Buy Again

5 Stars Average


4 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average
Other Customer Reviews for

5 Stars

Benjamin - AS - United States 5 Oct 2016

It is a tremendous value (I host several sites, e-commerce and Joomla) and I have always had prompt, satisfactory answers and solutions. Great service at a great price - what else can you ask for. I haven't had to use technical service but everything else has worked as advertised.

Highly recommend gigapros hostng for those who need e-commerce and joomla friendly hosting.

5 Stars

John V. S - MI - United States 7 Jun 2016

I have found gigapros via google search and contacted them via live help option, their worker was polite and explained me everything I wanted to know. He is really professional. They offered me a good hosting fit for my blog, I paid $10/mo via Paypal. Setup was fast and my web site was up and online after 5 minutes I paid and made order.
I am glad to deal with this hosting provider.
Hope you will also regret a thing if you choose their services. Recommended.

5 Stars

Ksenija J - Budapest - Hungary 1 Mar 2016

I've had nothing but success when working with Gigapros. Special requests have always come through quickly and gracefully. The set-up was fast - I was transferring my test sites within minutes of receiving their (five) instant welcome emails.
It is a great host and I have referred many friends to them and none of us have ever experienced any problems. According to the lists I have seen they are one of the fastest growing hosting companies in the world which is most likely the reason other hosts does not like them.

5 Stars

Amadoe Cortez B - AR - United States 11 Feb 2016

Gigapros is far suprerior web host - they solve problems and on an extremely timely manner. When I have a problem - their technicians get information which I can give them and determine what the problem is and fix it for me, while in most cases, you are in an IM session. I mostly use IM and when not available I know I can leave a support ticket - they are all over it.
I can't praise this team of support folks enough - they make things look so easy, they have not had any downtime since I have been a customer.

5 Stars

Rosie J. A - AS - United States 14 Jan 2016

Services provided by Gigapros team are above normal, including software provided, and personal customer support. Often a question via email takes a few minutes to be answered. My last provided took days or weeks or never. Although not one of the best providers for cost per megabyte provided, Gigapros reliability and services makes it a good value. It will be interesting to see if the services remain acceptable as the provider grows with it's success.

© 2016 All rights reserved.
To learn more about Shopper Approved, Click Here
This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2016