gigapros.com Customer Review

Here's what Silvio B had to say about gigapros.com

Silvio B | AR, United States | Submitted 14 May 2012

I am more than happy with Gigapros. Their phone support takes forever to get through to during the day but when I get there, each and every time (15 times now, and it keeps a detailed log of this in your admin), they provide extremely detailed and accurate help. They did the backups and transfers until the old host finally made a good copy that was usable. They spent about a week just to get my sites all moved and running correct.
If you want that personalized service then this is the place.
keep up the good work!

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Customer Service 5 5.0
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gigapros.com Reviews

5 Stars

5 Overall Rating

Based on 987

Recommend this Company

4 Stars Average

Would Buy Again

5 Stars Average

Price

4 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average
About gigapros.com
Other Customer Reviews for gigapros.com

5 Stars

Jonas B - Vienna - Austria 26 Apr 2016

I would recommend Gigapros shared servers to anyone needing a website for personal use or small business.
Everything is very easy to use and they give you many resources for the small price they charge.
==>> Their network and server uptime is really perfect - everything works like a clock!
Their customer service has improved drastically since I started the account. It started out with a ticketing system, moved to email and calls to 24/7 instant messaging support.

5 Stars

Ksenija J - Budapest - Hungary 1 Mar 2016

I've had nothing but success when working with Gigapros. Special requests have always come through quickly and gracefully. The set-up was fast - I was transferring my test sites within minutes of receiving their (five) instant welcome emails.
It is a great host and I have referred many friends to them and none of us have ever experienced any problems. According to the lists I have seen they are one of the fastest growing hosting companies in the world which is most likely the reason other hosts does not like them.

5 Stars

Ricky M - CT - United States 14 Jan 2016

The most impressive aspect though has to be customer service. With most companies, you'd be lucky to get a reply that day, whereas with Gigapros I normally hear from them within twenty minutes, and the advice is always helpful. Oh, and even the chat feature is brilliant, for once it's a real person who can actually solve problems on the other end.
They also have exceptional customer service. I had no problems getting everything set up.
I am very impressed by Gigapros service.

5 Stars

Frank F - NV - United States 12 Jan 2016

Have had great experience with these guys. I've had numerous others in the past, only for them to cause hours of work with every change they made to their systems. Never had a problem with Gigapros, except a server glitch, which they took care of within 40 minutes of my notifying them.

Great prices and package deals, too. If you have a one or two sites you may well have many years of happy service with Gigapros, but if your site is for business look elsewhere.

5 Stars

Denis V - Moscow - Russia 20 Oct 2015

I have been very satisfied with GigaPros.com thus far. I have 3 domains with them and have experienced a total of about 5 minutes of downtime in over 2 years. I have had 2 customer service issues that were resolved in a matter of minutes.
They provide online backups, IT services - their team is really professional. They specialize in managed hosting solutions, software development, website design, website marketing, database integration & programming, & e-commerce solutions.

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