Yeruti Resendez E
IN - United States
20 Jan 2016
Just read Gigapros TOS before signing up and check out the forums for discount codes. They give you features for which you can get familiar with in time when your ready to get serious. Very good host. Their hosting space is by far the best out there beating its competitors noticeably. So far, support has been good and they've gotten back to me within half a day.
Support - excellent - live help and I have always been happy at the end.
FM - United States
19 Jan 2016
Great support with fast responses in both live support or through email (tickets). My site is almost always up. I plan to stay put with Gigapros. The control panel seemed a little daunting and techie at first, but it's fine when you get used to it.
Support - excellent - live help and I have always been happy at the end. They have great polite staff and that is why it was pleased to communicate with. I really appreciate all the work that they did for me.
Thank you Gigapros team!
CA - United States
13 Jan 2016
Gigapros' the best feature, besides the comparatively cheap price, and the myriad scripts installed with 1 button, is the customer's relations they have. by far, i have never been so happy with the customer's support in my life. There is a live online chat line. I've never waited more than 1 minute to chat with a fully capable operator that knew how to answer every question I had.
They have a ticket system too, for rapid answering of problems and questions. I've asked a lot of questions, the average resolution time of my problems is 4 minutes. They also helped me transfer over 2gb of information from one of my past hosting providers to the Gigapros servers. They did all the work for me and for free!
IN - United States
18 Sep 2015
When I mess up my message board or blog (because I don't know what I'm doing), tech support literally fixes the problems within minutes after I post a ticket. It's such a relief to have my mistakes fixed that quickly when I know people are trying to get onto my sites that I mess up.
Gigapros is great. I got absolutely awesome hosting for a very cheap price.
Maidenhead - United Kingdom
11 Sep 2015
I like Gigapros hosting service as their customer support team work 24/7 and very helpful with files transfer. I use their Minecraft hosting service and must say that I'm impressed with the features offered by Gigapros team:
- No Setup Needed. Just Start Using!
- Streaming | Publishing | Remoting
- Java | FFMPEG | Minecraft Modules
- 30 GB Storage | Full Root Access
Their servers are also faster than one would expect for shared hosting, much faster than some other hosts I've used.
I have never been aware of any downtime. I would happily recommend them.
FL - United States
21 Jan 2015
I totally recommend Gigapros to anyone who would like to set up a website. As a beginner, I look forward to using their more advanced features, which I plan to learn about through their tutorial video library. The services and features Gigapros offers to a user like myself cannot be beat. I find their pricing unbelievable in this day and age.
They are efficient and have always helped solve whatever issue I'm having (not always the friendliest, but I guess that's part of the efficiency really).
I have run as many as three websites through them with almost no problem at all. I could find cheaper service but have no interest in changing because of the fine service they deliver.
14 Jan 2015
Uptime is great and the support team are amazing, they go beyond what is expected to help you. Could not have asked for a better hosting company in my opinion! Will be with Gigapros for a long time. Excellent value hosting packages and a service that I cannot fault, plus a sense of humour.
Tickets are usually answered with 10 minutes of submission and their support staff is extremely obliging.
Excellent value for money.