- AZ, United States
18 Jun 2015
Never had to wait more than 90 minutes for help. Uptime is great.
I have used a couple of others and finally switched to Gigapros. I can't see me ever switching to a different host.
Customer service is second to none. All my support requests are handled under 5 minutes. They even re-installed my content management system for me after they found out the problem I had stemmed from me installing the wrong version.
If you do have multiple sites and can afford the expense I would recommend getting more than one account with them.
- Maidstone, United Kingdom
16 Jun 2015
I am very pleased with Gigapros service. The package is complete, support questions are answered within a reasonable time.
They have wonderful features coupled with very cheap hosting packages and nice management system and SmarterMail webmail access are amazingly rich and intuitive interfaces. The application packs they now support also help facilitate almost effortless setup of great commonly used web based applications.
You can't go wrong with this company! Would highly recommend to others.
- AR, United States
10 Jun 2015
I have very good success with Gigapros. Their customer service is outstanding...every time I have ever ran into any issues whatsoever, whether it's been issues with my account when I've been past due, and they have been lenient with payments and kept my services on. If I've had technical issues, they have resolved them very promptly.
I've been in the web design business for over 10 years, and I've used Many web hosts. And I've found that Gigapros is the absolute best overall.
- KS, United States
17 Apr 2015
Gigapros is excellent. On the very rare occasion that I've had a problem, they are quick to respond, and do all they can to help resolve any issue. In one instance, they even helped resolve a problem one of my website visitors was having while trying to view the site, and it wasn't even a Gigapros problem.
Having been with two other hosting services before gigapros, I can honestly say they are by far the best!
- FM, United States
14 Apr 2015
I like gigapros service. They are always courteous and someone is readily available to answer questions or help with any changes in keeping your website current and up to date. The crew there offers fast coutious service. I would recommend Gigapros Hosting to anyone that is looking to do some hosting, Personal or Professional.
Great Job Team!
03 Mar 2015
My previous web hosting service provider was charging me more and also the services provided by them didn't meet my expectations. But when I switched my website hosting service provider to Gigapros, the experience was quite an amazing one. The very few issues we faced with Gigapros was solved quickly through the 24/7 technical support team.
They are very reliable and provide excellent user experience.
- NJ, United States
17 Sep 2014
Really good hosting company that goes the extra mile to help their customers. Gigapros support team alway so helpful and resolves issues as soon as they are given. They are honest about any issues arising and explain why issues happen.
They're consistently innovating, adding new technology to their hosting, adding new staff with knowledge I can't even comprehend, all while staying "human". Their Twitter support guys are always there to make your day better.
Solid hosting services so far, keep it up!