KY - United States
18 Dec 2015
I have been hosting my sites at Gigapros for 10 months now and love them! You get so much for your money and I've had nothing but excellent experiences with customer support. As for uptime, I've never experienced any major downtime apart from when I started - I would have 20 minutes of downtime but these days, it's near 99.9%.
You can make your own backups too and retrieve a file which you've accidentally overwritten or deleted from the directory.
I LOVE IT!
Moscow - Russia
20 Oct 2015
I have been very satisfied with GigaPros.com thus far. I have 3 domains with them and have experienced a total of about 5 minutes of downtime in over 2 years. I have had 2 customer service issues that were resolved in a matter of minutes.
They provide online backups, IT services - their team is really professional. They specialize in managed hosting solutions, software development, website design, website marketing, database integration & programming, & e-commerce solutions.
CT - United States
12 Aug 2015
I use Gigapros to host a website and simple ftp services for a mid-size company.
They are great - I had some initial troubles setting up transferring from my old host but customer support was very helpful. They have a live chat feature that's very useful for real time problem solving. The support techs know what they are doing and don't mind helping you.
The live help webchat was a godsend and the site itself has been very cheap and easy to use. Lots of features, and I can afford to pay a year at a go.
AS - United States
9 Jun 2015
I've had a good run dealing with Gigapros web host. This service allows for easy setup of websites and emails, modifications, and monitoring through their control panel user page. Online explanations of features and instructions are clearly written.
The best part is the customers service. I have had several after hours questions and have always had a response within ten minutes, in some cases immediately. After hours customer service even acted on my behalf to modify the account and make setup changes I had requested. Again within minutes! I recommended this decent web host.
14 Jan 2015
Uptime is great and the support team are amazing, they go beyond what is expected to help you. Could not have asked for a better hosting company in my opinion! Will be with Gigapros for a long time. Excellent value hosting packages and a service that I cannot fault, plus a sense of humour.
Tickets are usually answered with 10 minutes of submission and their support staff is extremely obliging.
Excellent value for money.