CO - United States
16 Jul 2017
Each time I email the EMM team they are so quick to respond. It keeps our business items moving and is well appreciated.
TX - United States
8 Feb 2017
The support team has the ability to understand my needs. They answer the phone even after hours. I always get a complete response to product questions. Pricing and contract is very reasonable. Within a matter of minutes IF I have to call - I have resolution to any issue. Fortunately I have not had too many issues over the years I have been a client and they have many many many seamless upgrades. The best thing I can say is I have never experienced any down time due to a server issue!
NJ - United States
4 Jan 2017
GA - United States
16 Sep 2016
Quick response and task complete the first time.
IL - United States
12 Aug 2016
Had a problem with loosing past emails. After a week of diligent work, they were recovered.
1 Oct 2015
EMM is wonderful! Fantastic support. They're likely in your time zone, and know WTF they're doing.
Answers from them are immediate and, most importantly RIGHT.
I even have conferenced them in with other support teams for other products so the EEM staff could explain to the no-nothings elsewhere what was going on.
These people are good. And, no, I'm not related to them in any way. Just a really pleased customer who had had enough of the rotton support from other vendors.
You can't go wrong with these people.
MA - United States
10 Sep 2015
Roger and the EMM team rock! For years now, I've gotten consistently great service, no matter the day or hour of the day. Thank you!
ON - Canada
17 Apr 2015
very prompt and efficient support
OR - United States
9 Apr 2015
Great customer support, which is one of the greatest things out there. The world's best product is no good if the technical support is not available.
17 Jun 2014
I always have excellent service when i call EMM. I have not had a single instance in which the person on the other end of the line was not smart, interested in my problem and genuinely helpful. EMM consistently demonstrates excellence in customer response.