Customer Review

Here's what Sylvia U had to say about

Sylvia U | Submitted 3 Sep 2010
Verified Customer

Very happy with your customer service. Always very responsive with a live person. Do not have to go through a long list of phone options to get tech support. Tech support have fixed 100% of our issues

This review was entered into RatePoint ® and imported into Shopper Approved on 30 Jan 2012
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5 Stars

4.6 Overall Rating

Based on 392

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average


4 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average
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5 Stars

Sue R - TN - United States 13 Oct 2017

Exchange My Mail, Linkto the cloud, Cloudscale 365 - - and others! I have had my exchange email through this company for MANY years. The good news, I don't need service often, but when I do it is awesome.
I received a security breach of my email - and I couldn't send or receive email. Sent an email to support- from my husbands laptop - went to bed, and when I woke up the next morning, the problem was solved. No sleep lost, no down time (at least while I was awake). The response time and the solving of issues is unbelievable. My fees are very reasonable, and I don't care how often they change their name - as long as they keep the same support staff. Thanks guys!

5 Stars

BG - NY - United States 3 Apr 2017

The customer service is always excellent.

5 Stars

Matthew 7 - IL - United States 5 Jul 2016

They provide outstanding support and their extended hours on M-F are very helpful.

5 Stars

nccSusie - CA - United States 24 Jun 2015

We love EMM. Our email service is reliable, the technical support team are great, and our rep, Jim Lassus is a ten across the board in customer support.

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