Here’s what JB in D had to say about cozypure.com
5 stars
JB in D - VA, United States 09 Oct 2012
We are fortunate to live just 90 minutes away from the CozyPure factory/showroom, so we called to get some info about their mattresses after learning about CozyPure from the internet. Hans called me back after I left a message, and he said even though the website doesn't show Saturday hours, the showroom is indeed open on Saturdays. So we road tripped to Norfolk, where Hans was an informed, helpful, courteous, and friendly salesman. And you can see the Chesapeake Bay from the showroom, which is just a short distance away from the Hampton Roads Bridge Tunnel. Beautiful bonus for a visit. Hans helped us pick the correct mattress for us, without sales pressure. He answered questions with his years of experience and considerable knowledge of the products. He is just like he appears in the YouTube videos. And the mattresses in person are meticulously crafted. The natural latex components are high quality, and the fabrics Cheryl has chosen are natural and luxurious, and the covers are beautifully sewn. Pictures don't do justice to the quality of the construction of all the different mattresses and accessories. Many of the mattresses can be unzipped to see the different latex layers. Needless to say, Hans is easy to contact via email or phone, and our mattress arrived in the stated time frame. No problem with the shipping or boxes, either. Our credit card wasn't charged until the mattress was actually constructed. Be warned: a king latex mattress weighs about 150 pounds. We needed a strong neighbor to help us carry it up to the second floor. We are enjoying the new mattress. And the wood slat foundation is a quality item, too. If you need a foundation for your latex mattress, get it from CozyPure. The mattress is just right for us, and the feel of our new mattress is identical to the one we tested out in the showroom. The LaNoodle pillows are just superb. Our kids want them. They now want latex mattresses, too! The LaNoodle toppers are also high quality and add to the "cozy" feel of our sleep system. There was no odor to the mattress or the pillows. It is true that the Norfolk store/factory is solar/wind/geothermal powered. We are not typical tree huggers, though we support the things that CozyPure stands for. Cheryl and CozyPure talk the talk and walk the walk. The value is truly there. Customer service is outstanding. The products are high quality, and Hans will give you honest information about what is right for you. To those who cannot visit in person and must order by phone or internet, Hans knows what he is talking about and can help you confidently select the proper sleep setup. Their mattress covers, sheets, clothing, pillow covers and other items are also soft and well made. I am not affiliated with CozyPure, and I had never heard of them before a few months ago. I am just a well rested, comfortable customer. We could not be happier with our choice of mattress and company.
Response from cozypure.com:
WOW what a wonderful review. Thank you so very much for the great feedback about your CozyPure® mattress and LaNoodle Topper and Pillows!! We LOVE knowing folks are sleeping better with our products and who appreciate our customer service, quality materials and craftsmanship. That's what we strive to achieve; customer satisfaction is one of our top priorities and we appreciate our customers so very much. Thanks again for the love J.B. and welcome to the CozyPure® Cuddle-Up Club!
Recommend this Company
5 stars
Would Buy Again
5 stars
Price
4 stars
Product Satisfaction
5 stars
Delivery Time
5 stars
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cozypure.com Reviews and Overall Ratings

cozypure.com has received the following ratings and reviews from 404 actual paying customers.
overall
Recommend this Company 5 stars
Would Buy Again 5 stars
Price 4 stars
Product Satisfaction 5 stars
Delivery Time 5 stars
Customer Service 5 stars
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Recommend this Company
5 stars
Recommend
Would Buy Again
5 stars
Rebuy
Price
4 stars
Price
Product Satisfaction
5 stars
Product
Delivery Time
5 stars
Delivery
Customer Service
5 stars
CustomerService
More cozypure.com Reviews

5 stars
Jill S - TN, United States 26 Aug 2012

So far EVERYTHING I have bought been pleased over the moon with - Cheryl was not kidding when she was confident the LaNoodle topper would work for our bed - I was skeptical as we are pretty touchy in being able to get comfortable & hav e tried many products only to be so so at best & most fall far short of that. This is the 1st product to say OH.. & i say it every nite hubby who likes something firmer than I do even loves it so that is unheard of satisifying both of us in one product. I love my body LaNoodle & took it with me on vacation - never slept so good in all of my life & I am 50 ish. The socks, towels,love my PJ sleeper & blanket are all difficult to express but out of this world in comfort! Hub has noticed & that means it is that good. I will be back for more. Cant wait for the shower curtain & will be back for a mattress & love love the socks!- will get more & one more PJ. THANK you what you have done for our rest - words cant express! I have never been so wild over a net purchase as this as you really do deliver alot for the value.

5 stars
JB in D - VA, United States 09 Oct 2012

We are fortunate to live just 90 minutes away from the CozyPure factory/showroom, so we called to get some info about their mattresses after learning about CozyPure from the internet. Hans called me back after I left a message, and he said even though the website doesn't show Saturday hours, the showroom is indeed open on Saturdays. So we road tripped to Norfolk, where Hans was an informed, helpful, courteous, and friendly salesman. And you can see the Chesapeake Bay from the showroom, which is just a short distance away from the Hampton Roads Bridge Tunnel. Beautiful bonus for a visit. Hans helped us pick the correct mattress for us, without sales pressure. He answered questions with his years of experience and considerable knowledge of the products. He is just like he appears in the YouTube videos. And the mattresses in person are meticulously crafted. The natural latex components are high quality, and the fabrics Cheryl has chosen are natural and luxurious, and the covers are beautifully sewn. Pictures don't do justice to the quality of the construction of all the different mattresses and accessories. Many of the mattresses can be unzipped to see the different latex layers. Needless to say, Hans is easy to contact via email or phone, and our mattress arrived in the stated time frame. No problem with the shipping or boxes, either. Our credit card wasn't charged until the mattress was actually constructed. Be warned: a king latex mattress weighs about 150 pounds. We needed a strong neighbor to help us carry it up to the second floor. We are enjoying the new mattress. And the wood slat foundation is a quality item, too. If you need a foundation for your latex mattress, get it from CozyPure. The mattress is just right for us, and the feel of our new mattress is identical to the one we tested out in the showroom. The LaNoodle pillows are just superb. Our kids want them. They now want latex mattresses, too! The LaNoodle toppers are also high quality and add to the "cozy" feel of our sleep system. There was no odor to the mattress or the pillows. It is true that the Norfolk store/factory is solar/wind/geothermal powered. We are not typical tree huggers, though we support the things that CozyPure stands for. Cheryl and CozyPure talk the talk and walk the walk. The value is truly there. Customer service is outstanding. The products are high quality, and Hans will give you honest information about what is right for you. To those who cannot visit in person and must order by phone or internet, Hans knows what he is talking about and can help you confidently select the proper sleep setup. Their mattress covers, sheets, clothing, pillow covers and other items are also soft and well made. I am not affiliated with CozyPure, and I had never heard of them before a few months ago. I am just a well rested, comfortable customer. We could not be happier with our choice of mattress and company.

5 stars
Renee W - DC, United States 15 May 2012

I wish you had more clothes.....

5 stars
Nancy L - CO, United States 08 May 2013

So far, so good!
FYI-I might want to establish a wholesale account with CozyPure for my Web Store. Please let me know what is necessary for this to happen.
Thank you,
Nancy

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