Customer Review

Here's what RatePoint R had to say about

RatePoint R | Submitted 26 Apr 2011
Verified Customer

Excellent Service
The chess set was beautiful, but I must say that the service was even better. Krista followed up with an email asking me if everything was in order the day after the set was delivered. When I told her that two pieces had been damaged in shipment, she made immediate arrangements to ship replacements. It couldn't have been easier.

This review was entered into RatePoint ® and imported into Shopper Approved on 7 Feb 2012
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5 Stars

4.7 Overall Rating

Based on 8,396


5 Stars Average

Product Satisfaction

5 Stars Average

Delivery Time

5 Stars Average

Customer Service

5 Stars Average
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5 Stars

A. Graham 19 Oct 2017

Great to get 10% off. Always prefer PayPal option.

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5 Stars

Anonymous Customer 9 Aug 2017

I love this site. Great Chess items and great information and pictures. Will purchase again in the future.

5 Stars

chuck h - TX - United States 8 Aug 2017

The Chess House always has what I'm looking for and is so helpful & friendly.

5 Stars

Lucien L - QC - Canada 4 Aug 2017

Quick and smooth!

5 Stars

Anonymous Customer 3 Aug 2017

Thx for helping us out at your office this afternoon!

5 Stars

Thaarak Charen S 25 Jul 2017

I have made a bulk booking (International). Chess House is the best. Very Impressive.

5 Stars

Eddy Steffen M 23 Jul 2017

Thanks. Quick and simple.

5 Stars

David - CA - United States 22 Jul 2017

Very easy to complete an order.

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