Here’s what RatePoint R had to say about
5 stars
RatePoint R 26 Apr 2011
Excellent Service
The chess set was beautiful, but I must say that the service was even better. Krista followed up with an email asking me if everything was in order the day after the set was delivered. When I told her that two pieces had been damaged in shipment, she made immediate arrangements to ship replacements. It couldn't have been easier.
This review was entered into RatePoint ® and imported into Shopper Approved on 07-02-2012
>Visit >See More Reviews Reviews and Overall Ratings has received the following ratings and reviews from 2696 actual paying customers.
Recommend this Company 5 stars
Would Buy Again 5 stars
Price 5 stars
Product Satisfaction 5 stars
Delivery Time 5 stars
Customer Service 5 stars
>See More Detailed Ratings
Recommend this Company
5 stars
Would Buy Again
5 stars
5 stars
Product Satisfaction
5 stars
Delivery Time
5 stars
Customer Service
5 stars
More Reviews

5 stars
Moises - Illinois , United States 12 Aug 2013

Thank you

5 stars
Anonymous Customer - IL, United States 14 Mar 2014

Shopping with you is very easy. Very happy with the whole process.

5 stars
jocelyn E - NY, United States 25 Jul 2013 : fast, courteous, knowledgeable, personable shopping and servicing experience. My issue is not with, it is with the product manufacturer NOVAG. I will withhold comments on the product itself as this is not an area where would be responsible.
YES, YES , YES I would definitely consult website and customer service again.

5 stars
Pat B - LA, United States 17 Jul 2013

I think I will like this boasrd

5 stars
Leandro I - Arezzo, Italy 25 Aug 2013

Goods received perfectly, fast and as advertised.
If needed will buy again from Chess House.

5 stars
Mark C 29 Apr 2014

A thoroughly satisfying experience from the ordering process , which is simple and hassle free, to the receipt of the products which are of good quality and well made. Thank you.

5 stars
Vipul S - NJ, United States 03 Apr 2013

A great Wooden Chess Set.

5 stars
dave - IN, United States 26 Jan 2014

had gone up to minnesota and called you folks to have it sent up there rather than indiana and there it was...thank you

5 stars
Ezekiel - Ciudad Panamá, Panamá 21 Jan 2014

I was looking for a travel chess set that I could easily travel with and save game positions easily. This chess set is wonderful. I can really chuck it into my backpack and the pieces stay put easily. Most of my games take days to weeks so this was really important to me. I put a small notebook inside to help keep pieces in place securely and also to annotate. I wish there were annotation pads that were smaller for such use but I found something that worked (Moleskin pocket pad). I have used other travel chess sets that were magnetic but they never seem to stay securely in position from my type of travel (remote areas of Central America). I am more that happy with this set and it also looks very nice with the wood finish.

Th only thing I wish the manufacturer did was put the coordinates on the board. For us "annotators" it would make life easier. I just borrowed my Dads wood stamp set to do this.

5 stars
Anthony 20 Apr 2014

This is my first tournament chess set. The shipping of the package arrived according to the USP tracking information, which was excellent. I followed it everyday with anticipation. I like everything that I purchased. What I would like to see is a Chess piece set made in the USA. Thank you.

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