Customer Review

Here's what RatePoint R had to say about

RatePoint R | Submitted 26 Apr 2011
Verified Customer

Excellent Service
The chess set was beautiful, but I must say that the service was even better. Krista followed up with an email asking me if everything was in order the day after the set was delivered. When I told her that two pieces had been damaged in shipment, she made immediate arrangements to ship replacements. It couldn't have been easier.

This review was entered into RatePoint ® and imported into Shopper Approved on 7 Feb 2012
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5 Stars

5 Overall Rating

Based on 6,648


5 Stars Average

Product Satisfaction

5 Stars Average

Delivery Time

5 Stars Average

Customer Service

5 Stars Average
Other Customer Reviews for

5 Stars

Dale M 24 Jul 2016

Efficient, with all options and information required easily determined.

5 Stars

Silo Z 22 Jul 2016

Fast and easy shopping site! It's a chess site, of course they will have all the smart moves to make shopping on line a breeze!!!

5 Stars

Randy S. L 7 Jul 2016

No problems in ordering.

5 Stars

luke t 29 Jun 2016

love the service i wish the expedite fee was cheaper

5 Stars

Anonymous Customer 26 Jun 2016

So far, everything's gone very smoothly. No complaints at all.

5 Stars

Raymond S 23 Jun 2016

Easy to navigate...easy to check out!

5 Stars

RichardS 16 Jun 2016

I've never before experienced such genuine interest in a customers needs than I have with
It represents an evident commitment throughout the organization, a commitment that should be emulated throughout the business community and public sector. Don't hesitate to speak with them ... they will listen and do all they can to be helpful.

5 Stars

Yangabillin05 - NSW - Australia 14 Jun 2016

Great to do business, nice quality product ,will look closer at what this distributor has to offer.

5 Stars

Ram P - WA - United States 6 Jun 2016

Extremely fast shipping, good pricing and customer friendly website. Would definitely shop here again.

5 Stars

jason 29 May 2016

thanks for the great service quick delivery, really happy with the transaction.

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