Customer Review

Here's what RatePoint R had to say about

RatePoint R | Submitted 26 Apr 2011
Verified Customer

Excellent Service
The chess set was beautiful, but I must say that the service was even better. Krista followed up with an email asking me if everything was in order the day after the set was delivered. When I told her that two pieces had been damaged in shipment, she made immediate arrangements to ship replacements. It couldn't have been easier.

This review was entered into RatePoint ® and imported into Shopper Approved on 7 Feb 2012
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5 Stars

4.7 Overall Rating

Based on 7,802


5 Stars Average

Product Satisfaction

5 Stars Average

Delivery Time

5 Stars Average

Customer Service

5 Stars Average
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Mervin C 26 Apr 2017

First time shopping here. Great selection at really good prices! Many items not available elsewhere. Nice!

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Anonymous Customer 25 Apr 2017

Seamless shopping experience. Clearly laid out website. Comprehensive list of chess sets. Thank you.

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Alcides C 19 Apr 2017

So easy to made my order

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Anonymous Customer 6 Apr 2017

great selection

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John W - OH - United States 27 Mar 2017

Very good. Timely. Always good service from Chesshouse.

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David - VA - United States 19 Mar 2017

Good ordering --and good product descriptions on website.

5 Stars

John A - IL - United States 6 Mar 2017

My son, who is in the USAF, is ecstatic with the beauty of the pieces I purchased for him.
Thank you!!

5 Stars

AsdfTX - TX - United States 26 Feb 2017

Amazon ordering on website didn't quite work, but everything else was smooth and on-time. One of the few places I could order just 36 white pawns!

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