Customer Review

Here's what RatePoint R had to say about

RatePoint R | Submitted 26 Apr 2011
Verified Customer

Excellent Service
The chess set was beautiful, but I must say that the service was even better. Krista followed up with an email asking me if everything was in order the day after the set was delivered. When I told her that two pieces had been damaged in shipment, she made immediate arrangements to ship replacements. It couldn't have been easier.

This review was entered into RatePoint ® and imported into Shopper Approved on 7 Feb 2012
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5 Stars

4.7 Overall Rating

Based on 8,326


5 Stars Average

Product Satisfaction

5 Stars Average

Delivery Time

5 Stars Average

Customer Service

5 Stars Average
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Anonymous Customer 20 Jul 2017

Unbelievably knowlegeable and helpful. Steered me away from an expensive mistake they could have sold me

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Jarrett D 18 Jul 2017

I called on the phone and asked a question about shipping, the guy who answered was very kind. That conversation pushed me to buy the product

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Anonymous Customer 17 Jul 2017

I won a prize!

5 Stars

Andy S 17 Jul 2017

Chess House is very helpful.
I enjoy the verbal exchange with the persons who work there.

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