Customer Review

Here's what RatePoint R had to say about

RatePoint R | Submitted 17 May 2011
Verified Customer

Simply Wonderful!
Awesome! Everything I expected and more! I had a last min gift to buy for my boyfriend and I stumbbled across chess house. I ordered on Friday and the gift came gift wrapped and ON TIME which was wonderful. The chess set I purchased was beautiful.

This review was entered into RatePoint ® and imported into Shopper Approved on 7 Feb 2012
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5 Stars

5 Overall Rating

Based on 5,969


5 Stars Average

Product Satisfaction

5 Stars Average

Delivery Time

5 Stars Average

Customer Service

5 Stars Average
Other Customer Reviews for

5 Stars

Richard E. D 11 Feb 2016

Wonderful site and great products.

5 Stars

Guy W 10 Feb 2016

I was very pleased to see that you use Amazon purchase to place my order. Since I was not familiar with your company, I felt much more comfortable placing the order through Amazon. I would recommend that you indicate that you offer this payment option earlier in the purchase experience.

5 Stars

Michael - BC - Canada 9 Feb 2016

Exceptional customer service from the owner & staffs. They helped to clarify and resolve pricing, shipping, state tax issues that arises from my order as a customer from Canada, but would like to pickup at a US address close to the border to avoid the international shipping cost. They then further followup to make sure all issues were resolved and I received my order in time and in good shape. Best customer service, thank you again.

5 Stars

Denis M 6 Feb 2016

Excellent selection of chess storage boxes. Very easy online order process. Thanks, Denis Milliner

5 Stars

Bore J - CA - United States 24 Jan 2016


5 Stars

Haibo Z - CA - United States 20 Jan 2016

This replacement piece service is awesome! I lost a black pawn of a nice chess set, and I am now able to order a replacement piece. Josh did not have it on hand, he took the time and effort to contact his supplier to get the replacement piece even though this is a very small order. He exchanged a few emails with me to make sure that is what I need, very professional. I cannot be more satisfied. Thank you so much!

5 Stars

Sergeant G. A. F - OH - United States 19 Jan 2016

I forgot to add an item to my order.
When I email them about the error I made they corrected it right away. Thank you for such great service.

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